8x8 · Postman Collection

Quality Management and Speech Analytics API

The Quality Management and Speech Analytics (QMSA) API enables you to access raw resources such as interaction metadata, evaluation results, and users. ## **Authentication** You can try out this API through request authentication using your client credentials. Refer to [Client Credentials](/analytics/docs/how-to-get-api-keys) on the [Getting Started](/tech-partner/docs/getting-started) page for more information. All requests must be made over HTTPS - calls made over HTTP will fail. ## **Regions*

24
Requests
27
Folders
View on GitHub Raw JSON TelecommunicationsUnited StatesCPaaSUCaaSCCaaSContact CenterMessagingSMSVoiceVideoIdentity VerificationWebhooksCloud CommunicationsPostman Collection

Overview

Quality Management and Speech Analytics API is a Postman Collection published by 8x8 on the APIs.io network.

The Quality Management and Speech Analytics (QMSA) API enables you to access raw resources such as interaction metadata, evaluation results, and users. ## Authentication You can try out this API through request authentication using your client credentials. Refer to Client Credentials on the Getting Started page for more information. All requests must be made over HTTPS - calls made over HTTP will fail. ## *Regions

The collection contains 24 requests organised into 27 folders.

Tagged areas include Telecommunications, United States, CPaaS, UCaaS, and CCaaS.

Requests & Folders

interactions
users
evaluations
speechAnalysis

Related API Specs

8x8 Contact Center Chat API V2 (OpenAPI) 8x8 Contact Center Dynamic Campaigns (OpenAPI) Contact Center Campaigns API (OpenAPI) Chapi - Chat API (OpenAPI) Contact Center Agent Status API (OpenAPI) 8x8 Contact Center Call API Reference (OpenAPI) Contact Center Chat Gateway (OpenAPI) 8x8 Administration - Address Management API (OpenAPI) 8x8 Administration - Operations API (OpenAPI) 8x8 Administration - Phone Number Management API (OpenAPI) 8x8 Administration - Ring Group Management API (OpenAPI) 8x8 Administration - Site Management API (OpenAPI) 8x8 Administration - User Management API (OpenAPI) 8x8 Analytics for Contact Center Historical Metrics API (OpenAPI) 8x8 Analytics for Contact Center Real-time Metrics API (OpenAPI) Audit Records API (OpenAPI) Cloud Storage Service Public API (OpenAPI) Customer 360 API (OpenAPI) Quality Management and Speech Analytics API (OpenAPI) Work Analytics Customer Data (OpenAPI) Work Analytics Historical (OpenAPI) Work Analytics (OpenAPI) Automation API (OpenAPI) Business Messaging API (OpenAPI) Configuration API (OpenAPI) Contacts API (OpenAPI) Number Lookup API (OpenAPI) Number Masking API (OpenAPI) SMS API (OpenAPI) Verification API (OpenAPI) Video Interaction API (OpenAPI) Voice API (OpenAPI) 8x8 Contact Center Chat API (OpenAPI)
Back to 8x8 · All Collections · GitHub