8x8

8x8 Cards API

The Cards API from 8x8 — 3 operation(s) for cards.

GitHub OpenAPI

Operations 3

GET /chat-gateway/v1/conversations/{conversationId}/messages/{messageId}/cards Retrieves the list of conversation message cards. #
PUT /api/v1/tenant/{tenantId}/conversations/{conversationId}/cards/{cardId}/action-submit Sends the adaptive card action submit. #
PUT /api/v1/tenant/{tenantId}/conversations/{conversationId}/cards/{cardId}/action-execute Sends the adaptive card action execute. #

Documentation

📖
Documentation
https://developer.8x8.com/actions-events
📖
APIReference
https://developer.8x8.com/actions-events
📖
Documentation
https://developer.8x8.com/administration
📖
APIReference
https://developer.8x8.com/administration
📖
Documentation
https://developer.8x8.com/analytics
📖
APIReference
https://developer.8x8.com/analytics
📖
Documentation
https://developer.8x8.com/connect
📖
APIReference
https://developer.8x8.com/connect/reference
📖
Documentation
https://developer.8x8.com/contactcenter
📖
APIReference
https://developer.8x8.com/contactcenter

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/8x8/refs/heads/main/openapi/8x8-cards-api-openapi.yml

Other Resources

🔗
OAuthScopes
https://raw.githubusercontent.com/api-evangelist/8x8/refs/heads/main/scopes/8x8-scopes.yml

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OpenAPI Specification

8x8-cards-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Contact Center Chat Gateway Cards API
  version: 1.0.0
  contact:
    email: cc-cluj-iris@8x8.com
  description: Integration with the 8x8 Contact Center (CC) Chat API
servers:
- url: https://api.8x8.com
tags:
- name: Cards
paths:
  /chat-gateway/v1/conversations/{conversationId}/messages/{messageId}/cards:
    get:
      tags:
      - Cards
      summary: Retrieves the list of conversation message cards.
      description: Retrieves list of conversation message cards. Either Adaptive Cards or Quick Replies.
      operationId: getcardsforcctransaction
      security:
      - 8x8ApiKey:
        - Contact Center Chat Gateway
      parameters:
      - $ref: '#/components/parameters/ChatAPIConversationUrlID'
      - $ref: '#/components/parameters/MessageID'
      - $ref: '#/components/parameters/PageSizeFilterOptional'
      - $ref: '#/components/parameters/PageIndexFilterOptional'
      - $ref: '#/components/parameters/SortByDateOptional'
      - $ref: '#/components/parameters/TenantIdFilterOptional'
      responses:
        '200':
          description: Cards list
          content:
            application/hal+json:
              schema:
                $ref: '#/components/schemas/CardsListResult'
        '400':
          $ref: '#/components/responses/GeneralErrorResponse'
        '401':
          $ref: '#/components/responses/UnauthorizedResponse'
        '403':
          $ref: '#/components/responses/ForbiddenRequestResponse'
        '500':
          $ref: '#/components/responses/GeneralErrorResponse'
        default:
          $ref: '#/components/responses/GeneralErrorResponse'
  /api/v1/tenant/{tenantId}/conversations/{conversationId}/cards/{cardId}/action-submit:
    put:
      tags:
      - Cards
      summary: Sends the adaptive card action submit.
      description: Updates the adaptive card action submit flag and sends the activity notification.
      operationId: updatecardactionsubmit
      security:
      - 8x8ApiKey:
        - Contact Center Chat Gateway
      parameters:
      - $ref: '#/components/parameters/TenantId'
      - $ref: '#/components/parameters/ChatAPIConversationUrlID'
      - $ref: '#/components/parameters/CardId'
      requestBody:
        $ref: '#/components/requestBodies/AdaptiveCardActionSubmitRequest'
      responses:
        '204':
          description: Adaptive card action.submit was updated successfully and the notification was sent.
        '400':
          $ref: '#/components/responses/GeneralErrorResponse'
        '401':
          $ref: '#/components/responses/UnauthorizedResponse'
        '403':
          $ref: '#/components/responses/ForbiddenRequestResponse'
        '404':
          $ref: '#/components/responses/ResourceNotFoundExceptionResponse'
        '500':
          $ref: '#/components/responses/GeneralErrorResponse'
        default:
          $ref: '#/components/responses/GeneralErrorResponse'
  /api/v1/tenant/{tenantId}/conversations/{conversationId}/cards/{cardId}/action-execute:
    put:
      tags:
      - Cards
      summary: Sends the adaptive card action execute.
      description: Updates the adaptive card action execute flag and sends the activity notification.
      operationId: updatecardactionexecute
      security:
      - 8x8ApiKey:
        - Contact Center Chat Gateway
      parameters:
      - $ref: '#/components/parameters/TenantId'
      - $ref: '#/components/parameters/ChatAPIConversationUrlID'
      - $ref: '#/components/parameters/CardId'
      requestBody:
        $ref: '#/components/requestBodies/AdaptiveCardActionExecuteRequest'
      responses:
        '204':
          description: Adaptive card action.execute was updated successfully and the notification was sent.
        '400':
          $ref: '#/components/responses/GeneralErrorResponse'
        '401':
          $ref: '#/components/responses/UnauthorizedResponse'
        '403':
          $ref: '#/components/responses/ForbiddenRequestResponse'
        '404':
          $ref: '#/components/responses/ResourceNotFoundExceptionResponse'
        '500':
          $ref: '#/components/responses/GeneralErrorResponse'
        default:
          $ref: '#/components/responses/GeneralErrorResponse'
components:
  requestBodies:
    AdaptiveCardActionExecuteRequest:
      description: Defines the action execute request payload.
      required: true
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/AdaptiveCardActionExecutePayload'
    AdaptiveCardActionSubmitRequest:
      description: Defines the action submit request payload.
      required: true
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/AdaptiveCardActionSubmitPayload'
  parameters:
    TenantId:
      name: tenantId
      in: path
      required: true
      description: Tenant identifier.
      schema:
        type: string
        format: string
        example: tenant01
    TenantIdFilterOptional:
      name: X-8x8-Tenant
      in: header
      required: false
      description: Tenant ID, it is going to be mandatory if customer has more than one CC tenant in his organisation.
      schema:
        type: string
        format: string
      example: TheTenant
    SortByDateOptional:
      name: sort
      in: query
      required: false
      description: Attribute on which sorting direction is applied available only for createdDate field.
      schema:
        type: string
        default: createdAt:desc
        example: createdAt:asc
    CardId:
      name: cardId
      in: path
      required: true
      description: Card identifier.
      schema:
        type: string
        format: string
        example: abc
    ChatAPIConversationUrlID:
      name: conversationId
      in: path
      required: true
      description: Conversation identifier.
      schema:
        type: string
        format: string
        example: '125'
    MessageID:
      name: messageId
      in: path
      required: true
      description: Message identifier.
      schema:
        type: string
        format: string
        example: msg01
    PageSizeFilterOptional:
      name: size
      in: query
      required: false
      description: Response page size.
      schema:
        type: number
        format: int32
        default: 20
      example: 100
    PageIndexFilterOptional:
      name: page
      in: query
      required: false
      description: Response page index.
      schema:
        type: number
        format: int32
        default: 0
        example: 1
  schemas:
    AdaptiveCardActionExecutePayload:
      allOf:
      - type: object
        properties:
          name:
            type: string
            format: string
            example: 8x8-Int
    PageResult:
      type: object
      properties:
        page:
          type: object
          properties:
            size:
              type: number
              format: int32
              description: Page size of the response.
            number:
              type: number
              format: int32
              description: Page 0-based index of the response.
            totalElements:
              type: number
              format: int32
              description: Total number of items.
            totalPages:
              type: number
              format: int32
              description: Total number of pages.
    AdaptiveCards:
      type: object
      properties:
        id:
          type: string
          format: string
          description: Adaptive card identifier.
        contentType:
          $ref: '#/components/schemas/ContentType'
        content:
          type: object
          description: ' Any adaptive cards, up to version 1.6 https://adaptivecards.io/schemas/1.6.0/adaptive-card.json

            https://adaptivecards.io/explorer/ <br> Any 8x8 Quick Replies card. Any interactive card. Any location card. Any template card. '
        actionSubmitted:
          type: boolean
          description: Indicates if the card was submitted by the user.
        actionExecuted:
          type: boolean
          description: Indicates if the card was executed by the agent.
    ResourceNotFoundExceptionPayload:
      type: object
      properties:
        message:
          type: string
          description: Error message.
          example: Resource not found
        errors:
          type: array
          items:
            type: object
            properties:
              code:
                type: string
                description: Unique error code.
                example: resource_not_found
              message:
                type: string
                description: Free text error description.
                example: Entity of type Conversation with id aaa was not found.
    GenericExceptionPayload:
      type: object
      properties:
        message:
          type: string
          description: Error message.
          example: Internal error.
        errors:
          type: array
          items:
            type: object
            properties:
              code:
                type: string
                description: Unique error code.
                example: invalid_queue
              message:
                type: string
                description: Free text error description.
                example: Queue ID 112 is invalid.
    ForbiddenViolationProblem:
      type: object
      properties:
        message:
          type: string
          description: Error message.
          example: The tenant does not belong to customer.
        errors:
          type: array
          items:
            type: string
            example: Header X-8x8-Tenant doesn't match tenant information for customerId=aaaa
    AdaptiveCardActionSubmitPayload:
      allOf:
      - type: object
        properties:
          name:
            type: string
            format: string
            example: 8x8
    ContentType:
      type: string
      enum:
      - application/vnd.microsoft.card.adaptive
      - application/8x8.quick.replies
      - Interactive
      - Location
      - Template
      - Suggestions
      - Buttons
      - Carousel
      default: application/vnd.microsoft.card.adaptive
      description: Card content type.
    UnauthorizedProblem:
      type: object
      properties:
        message:
          type: string
          example: Access Denied
        errors:
          type: array
          items:
            type: object
            properties:
              message:
                type: string
                example: Access Denied
              code:
                type: string
                example: access_denied
        referenceId:
          type: string
          example: dacd0dd252723a2
    Links:
      type: object
      properties:
        _links:
          type: object
          properties:
            self:
              type: object
              properties:
                href:
                  type: string
    CardsListResult:
      allOf:
      - type: object
        required:
        - cards
        properties:
          _embedded:
            type: object
            properties:
              cards:
                type: array
                items:
                  $ref: '#/components/schemas/AdaptiveCards'
      - $ref: '#/components/schemas/Links'
      - $ref: '#/components/schemas/PageResult'
  responses:
    UnauthorizedResponse:
      description: Contains a description of the error.
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/UnauthorizedProblem'
    GeneralErrorResponse:
      description: Contains a description of the error.
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/GenericExceptionPayload'
    ForbiddenRequestResponse:
      description: Contains a descriptive response.
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/ForbiddenViolationProblem'
    ResourceNotFoundExceptionResponse:
      description: Contains a descriptive information.
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/ResourceNotFoundExceptionPayload'
  securitySchemes:
    8x8ApiKey:
      type: apiKey
      name: x-api-key
      in: header
x-readme:
  explorer-enabled: true
  proxy-enabled: false
  samples-enabled: true