Dialpad website screenshot

Dialpad

Dialpad is an AI-powered cloud communications platform offering business phone, contact center, video, and messaging. Notable for Dialpad Ai (real-time transcription, sentiment, coaching).

Dialpad publishes 12 APIs on the APIs.io network, including Calls API, Users API, Webhooks API, and 9 more. Tagged areas include Communications, Voice, Artificial Intelligence, Contact Center, and UCaaS.

Dialpad’s developer surface includes authentication and 11 more developer resources.

🌐 Visit website 📡 Source on GitHub
30.6/100 thin ▬ flat Agent 24/100 agent aware saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0
1 APIs
CommunicationsVoiceArtificial IntelligenceContact CenterUCaaS

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0
Composite quality — 30.6/100 · thin
Contract Quality 14.4 / 23
Developer Ergonomics 3.0 / 18
Access Clarity 3.8 / 18
Operational Transparency 0.9 / 12
Contract Governance 0.0 / 11
Discoverability 6.0 / 9
Create-or-Update Ergonomics 0.0 / 10
Agent readiness — 24/100 · agent aware
Machine-Readable Contract 18 / 18
Agentic Access Contract 10 / 10
Documented Reversibility 0 / 6
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 6 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Delegated User Identity 0 / 6
Protected Resource Metadata 0 / 5
Registration Without a Human 0 / 6
Agentic Commerce Well-Known Document 0 / 5
Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/dialpad: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 16

Individual APIs this provider publishes, each with its own machine-readable definition.

Dialpad Calls API

Originate, control and read call records and recordings.

Dialpad Users API

Provision and manage users, offices and groups.

Dialpad Numbers API

Manage phone numbers including main lines and assignment.

Dialpad SMS API

Send and receive SMS and MMS.

Dialpad Contact Center API

Contact center call routing, queues, agents and stats.

Dialpad Conversation AI API

Transcripts, summaries, sentiment, and Ai-powered moments.

Dialpad Webhooks API

Register and manage webhook subscriptions.

Dialpad Calls API

The Calls API from Dialpad — 7 operation(s) for calls.

Dialpad Contacts API

The Contacts API from Dialpad — 2 operation(s) for contacts.

Dialpad Offices API

The Offices API from Dialpad — 2 operation(s) for offices.

Dialpad Recordings API

The Recordings API from Dialpad — 2 operation(s) for recordings.

Dialpad Rooms API

The Rooms API from Dialpad — 2 operation(s) for rooms.

Dialpad Subscriptions API

The Subscriptions API from Dialpad — 3 operation(s) for subscriptions.

Dialpad Transcripts API

The Transcripts API from Dialpad — 2 operation(s) for transcripts.

Dialpad Users API

The Users API from Dialpad — 3 operation(s) for users.

Dialpad Webhooks API

The Webhooks API from Dialpad — 2 operation(s) for webhooks.

Scroll for all 16

Open Collections 12

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

Dialpad Webhook Events API

OPEN COLLECTION

Dialpad Calls API

OPEN COLLECTION

Dialpad Calls Contacts API

OPEN COLLECTION

Dialpad Calls Offices API

OPEN COLLECTION

Dialpad Calls Recordings API

OPEN COLLECTION

Dialpad Calls Rooms API

OPEN COLLECTION

Dialpad Calls Subscriptions API

OPEN COLLECTION

Dialpad Calls Transcripts API

OPEN COLLECTION

Dialpad Calls Users API

OPEN COLLECTION

Dialpad Calls Webhooks API

OPEN COLLECTION

Dialpad API

OPEN COLLECTION

Scroll for all 12

GraphQL 1

GraphQL schemas published by this provider.

Dialpad GraphQL Schema

This document describes a conceptual GraphQL schema for the Dialpad API. Dialpad is an AI-powered cloud communications platform offering business phone, contact center, video, a...

GRAPHQL

Pricing Plans 1

Published pricing tiers and plan structures.

Dialpad Plans Pricing

1 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Dialpad Rate Limits

1 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Dialpad Finops

FINOPS

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Dialpad Authentication

apiKey/http · 2 schemes

SECURITY

Dialpad Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Dialpad Vulnerability Disclosure

security.txt · contact published

SECURITY

Dialpad Trust Center

SOC 2, ISO 27001, ISO 27017, ISO 27018, PCI DSS, HIPAA, GDPR, CSA STAR

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Dialpad Agentic Access

38 operations · 23 acting · 1 human-in-the-loop

38 operations · 23 acting

AGENTIC

Resources

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess
AgenticAccess
 LlmsText
LlmsText

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization
GitHubOrganization

Access & Security 4

Authentication, authorization, and security posture

TrustCenter
TrustCenter
 VulnerabilityDisclosure
VulnerabilityDisclosure
 DomainSecurity
DomainSecurity
 Authentication
Authentication

Operate 1

Status, limits, changes, and where to get help

RateLimits
RateLimits

Commercial 2

Pricing, plans, and the legal terms of use

Plans
Plans
 FinOps
FinOps

Company 2

The organization behind the API

LinkedIn
LinkedIn
 Website
Website

Source (apis.yml)

apis.yml Raw ↑ 
aid: dialpad
url: https://raw.githubusercontent.com/api-evangelist/dialpad/refs/heads/main/apis.yml
name: Dialpad
kind: company
description: Dialpad is an AI-powered cloud communications platform offering business phone, contact center, video, and messaging.
  Notable for Dialpad Ai (real-time transcription, sentiment, coaching).
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - plans
  - authentication
  - security
  generated: '2026-09-03'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/dialpad.png
tags:
- Communications
- Voice
- Artificial Intelligence
- Contact Center
- UCaaS
tags_raw:
- Communications
- Voice
- AI
- Contact Center
- UCaaS
created: '2026-05-08'
modified: '2026-05-30'
specificationVersion: '0.23'
apis:
- name: Dialpad Calls API
  description: Originate, control and read call records and recordings.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Calls
  - Voice
  properties:
  - type: Documentation
    url: https://developers.dialpad.com/reference
  - url: graphql/dialpad-graphql.md
    type: GraphQL
- name: Dialpad Users API
  description: Provision and manage users, offices and groups.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - User
  tags_raw:
  - Users
  properties:
  - type: Documentation
    url: https://developers.dialpad.com/reference
- name: Dialpad Numbers API
  description: Manage phone numbers including main lines and assignment.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Numbers
  properties:
  - type: Documentation
    url: https://developers.dialpad.com/reference
- name: Dialpad SMS API
  description: Send and receive SMS and MMS.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - SMS
  properties:
  - type: Documentation
    url: https://developers.dialpad.com/reference
- name: Dialpad Contact Center API
  description: Contact center call routing, queues, agents and stats.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Contact Center
  - CCaaS
  properties:
  - type: Documentation
    url: https://developers.dialpad.com/reference
- name: Dialpad Conversation AI API
  description: Transcripts, summaries, sentiment, and Ai-powered moments.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Artificial Intelligence
  - Transcription
  tags_raw:
  - AI
  - Transcription
  properties:
  - type: Documentation
    url: https://developers.dialpad.com/reference
- name: Dialpad Webhooks API
  description: Register and manage webhook subscriptions.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Webhook
  tags_raw:
  - Webhooks
  properties:
  - type: Documentation
    url: https://developers.dialpad.com/reference
  - type: AsyncAPI
    url: openapi/dialpad-asyncapi.yml
- aid: dialpad:dialpad-calls-api
  name: Dialpad Calls API
  description: The Calls API from Dialpad — 7 operation(s) for calls.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Calls
  properties:
  - type: OpenAPI
    url: openapi/dialpad-calls-api-openapi.yml
- aid: dialpad:dialpad-contacts-api
  name: Dialpad Contacts API
  description: The Contacts API from Dialpad — 2 operation(s) for contacts.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/dialpad-contacts-api-openapi.yml
- aid: dialpad:dialpad-offices-api
  name: Dialpad Offices API
  description: The Offices API from Dialpad — 2 operation(s) for offices.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Offices
  properties:
  - type: OpenAPI
    url: openapi/dialpad-offices-api-openapi.yml
- aid: dialpad:dialpad-recordings-api
  name: Dialpad Recordings API
  description: The Recordings API from Dialpad — 2 operation(s) for recordings.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Recordings
  properties:
  - type: OpenAPI
    url: openapi/dialpad-recordings-api-openapi.yml
- aid: dialpad:dialpad-rooms-api
  name: Dialpad Rooms API
  description: The Rooms API from Dialpad — 2 operation(s) for rooms.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Rooms
  properties:
  - type: OpenAPI
    url: openapi/dialpad-rooms-api-openapi.yml
- aid: dialpad:dialpad-subscriptions-api
  name: Dialpad Subscriptions API
  description: The Subscriptions API from Dialpad — 3 operation(s) for subscriptions.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Subscription
  tags_raw:
  - Subscriptions
  properties:
  - type: OpenAPI
    url: openapi/dialpad-subscriptions-api-openapi.yml
- aid: dialpad:dialpad-transcripts-api
  name: Dialpad Transcripts API
  description: The Transcripts API from Dialpad — 2 operation(s) for transcripts.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Transcripts
  properties:
  - type: OpenAPI
    url: openapi/dialpad-transcripts-api-openapi.yml
- aid: dialpad:dialpad-users-api
  name: Dialpad Users API
  description: The Users API from Dialpad — 3 operation(s) for users.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - User
  tags_raw:
  - Users
  properties:
  - type: OpenAPI
    url: openapi/dialpad-users-api-openapi.yml
- aid: dialpad:dialpad-webhooks-api
  name: Dialpad Webhooks API
  description: The Webhooks API from Dialpad — 2 operation(s) for webhooks.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Webhook
  tags_raw:
  - Webhooks
  properties:
  - type: OpenAPI
    url: openapi/dialpad-webhooks-api-openapi.yml
common:
- type: AgenticAccess
  url: agentic-access/dialpad-agentic-access.yml
- type: TrustCenter
  url: security/dialpad-trust-center.yml
- type: VulnerabilityDisclosure
  url: security/dialpad-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/dialpad-domain-security.yml
- type: Authentication
  url: authentication/dialpad-authentication.yml
- type: GitHubOrganization
  url: https://github.com/dialpad
- type: LinkedIn
  url: https://www.linkedin.com/company/dialpad
- type: Website
  url: https://www.dialpad.com/
- type: Plans
  url: plans/dialpad-plans-pricing.yml
- type: RateLimits
  url: rate-limits/dialpad-rate-limits.yml
- type: FinOps
  url: finops/dialpad-finops.yml
- type: Integrations
  url: https://www.dialpad.com/integrations/
- type: LlmsText
  url: https://developers.dialpad.com/llms.txt
integrations:
- name: United States flag
- name: Dialpad
- name: A smiling woman
- name: A man using his mobile device
- name: Eight people on a meeting
- name: A hand holding a mobile device
- name: A woman talking on the phone
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

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