Dialpad

Dialpad is an AI-powered cloud communications platform offering business phone, contact center, video, and messaging. Notable for Dialpad Ai (real-time transcription, sentiment, coaching).

Dialpad publishes 12 APIs on the APIs.io network, including Calls API, Users API, Webhooks API, and 9 more. Tagged areas include Communications, Voice, AI, Contact Center, and UCaaS.

Dialpad’s developer surface includes authentication and 11 more developer resources.

🌐 Visit website 📡 Source on GitHub

35.2/100 thin ▬ flat Agent 36/100 agent ready Full breakdown ↓
scored 2026-07-28 · rubric v0.6

AccessSelf serve

16 APIs

CommunicationsVoiceAIContact CenterUCaaS

Kin Score

Kin Score How this is scored →
scored 2026-07-28 · rubric v0.6

Composite quality — 35.2/100 · thin

Contract Quality 16.3 / 25

Developer Ergonomics 2.2 / 20

Commercial Clarity 7.4 / 20

Operational Transparency 3.4 / 13

Governance 0.0 / 12

Discoverability 6.5 / 10

Agent readiness — 36/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 6 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/dialpad: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 16

Individual APIs this provider publishes, each with its own machine-readable definition.

Dialpad Calls API

Originate, control and read call records and recordings.

Dialpad Users API

Provision and manage users, offices and groups.

Dialpad Numbers API

Manage phone numbers including main lines and assignment.

Dialpad SMS API

Send and receive SMS and MMS.

Dialpad Contact Center API

Contact center call routing, queues, agents and stats.

Dialpad Conversation AI API

Transcripts, summaries, sentiment, and Ai-powered moments.

Dialpad Webhooks API

Dialpad Calls API

The Calls API from Dialpad — 7 operation(s) for calls.

Dialpad Contacts API

The Contacts API from Dialpad — 2 operation(s) for contacts.

Dialpad Offices API

The Offices API from Dialpad — 2 operation(s) for offices.

Dialpad Recordings API

The Recordings API from Dialpad — 2 operation(s) for recordings.

Dialpad Rooms API

The Rooms API from Dialpad — 2 operation(s) for rooms.

Dialpad Subscriptions API

The Subscriptions API from Dialpad — 3 operation(s) for subscriptions.

Dialpad Transcripts API

The Transcripts API from Dialpad — 2 operation(s) for transcripts.

Dialpad Users API

The Users API from Dialpad — 3 operation(s) for users.

Dialpad Webhooks API

The Webhooks API from Dialpad — 2 operation(s) for webhooks.

Scroll for all 16

Open Collections 2

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Dialpad Webhook Events API

OPEN COLLECTION

Dialpad API

OPEN COLLECTION

GraphQL 1

GraphQL schemas published by this provider.

Dialpad GraphQL Schema

This document describes a conceptual GraphQL schema for the Dialpad API. Dialpad is an AI-powered cloud communications platform offering business phone, contact center, video, a...

GRAPHQL

Pricing Plans 1

Published pricing tiers and plan structures.

Dialpad Plans Pricing

1 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Dialpad Rate Limits

1 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

AGENTIC

Resources

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

LlmsText

LlmsText

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Access & Security 4

Authentication, authorization, and security posture

TrustCenter

TrustCenter

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 1

Status, limits, changes, and where to get help

RateLimits

RateLimits

Commercial 2

Pricing, plans, and the legal terms of use

Plans

Plans

FinOps

FinOps

Company 2

The organization behind the API

LinkedIn

Website

Website

Source (apis.yml)

aid: dialpad
url: https://raw.githubusercontent.com/api-evangelist/dialpad/refs/heads/main/apis.yml
name: Dialpad
kind: company
description: Dialpad is an AI-powered cloud communications platform offering business phone, contact center, video, and messaging.
  Notable for Dialpad Ai (real-time transcription, sentiment, coaching).
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: high
  source:
  - plans
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/dialpad.png
tags:
- Communications
- Voice
- AI
- Contact Center
- UCaaS
created: '2026-05-08'
modified: '2026-05-30'
specificationVersion: '0.19'
apis:
- name: Dialpad Calls API
  description: Originate, control and read call records and recordings.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Calls
  - Voice
  properties:
  - type: Documentation
    url: https://developers.dialpad.com/reference
  - url: graphql/dialpad-graphql.md
    type: GraphQL
- name: Dialpad Users API
  description: Provision and manage users, offices and groups.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Users
  properties:
  - type: Documentation
    url: https://developers.dialpad.com/reference
- name: Dialpad Numbers API
  description: Manage phone numbers including main lines and assignment.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Numbers
  properties:
  - type: Documentation
    url: https://developers.dialpad.com/reference
- name: Dialpad SMS API
  description: Send and receive SMS and MMS.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - SMS
  properties:
  - type: Documentation
    url: https://developers.dialpad.com/reference
- name: Dialpad Contact Center API
  description: Contact center call routing, queues, agents and stats.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Contact Center
  - CCaaS
  properties:
  - type: Documentation
    url: https://developers.dialpad.com/reference
- name: Dialpad Conversation AI API
  description: Transcripts, summaries, sentiment, and Ai-powered moments.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - AI
  - Transcription
  properties:
  - type: Documentation
    url: https://developers.dialpad.com/reference
- name: Dialpad Webhooks API
  description: Register and manage webhook subscriptions.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Webhooks
  properties:
  - type: Documentation
    url: https://developers.dialpad.com/reference
  - type: AsyncAPI
    url: openapi/dialpad-asyncapi.yml
- aid: dialpad:dialpad-calls-api
  name: Dialpad Calls API
  description: The Calls API from Dialpad — 7 operation(s) for calls.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Calls
  properties:
  - type: OpenAPI
    url: openapi/dialpad-calls-api-openapi.yml
- aid: dialpad:dialpad-contacts-api
  name: Dialpad Contacts API
  description: The Contacts API from Dialpad — 2 operation(s) for contacts.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/dialpad-contacts-api-openapi.yml
- aid: dialpad:dialpad-offices-api
  name: Dialpad Offices API
  description: The Offices API from Dialpad — 2 operation(s) for offices.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Offices
  properties:
  - type: OpenAPI
    url: openapi/dialpad-offices-api-openapi.yml
- aid: dialpad:dialpad-recordings-api
  name: Dialpad Recordings API
  description: The Recordings API from Dialpad — 2 operation(s) for recordings.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Recordings
  properties:
  - type: OpenAPI
    url: openapi/dialpad-recordings-api-openapi.yml
- aid: dialpad:dialpad-rooms-api
  name: Dialpad Rooms API
  description: The Rooms API from Dialpad — 2 operation(s) for rooms.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Rooms
  properties:
  - type: OpenAPI
    url: openapi/dialpad-rooms-api-openapi.yml
- aid: dialpad:dialpad-subscriptions-api
  name: Dialpad Subscriptions API
  description: The Subscriptions API from Dialpad — 3 operation(s) for subscriptions.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Subscriptions
  properties:
  - type: OpenAPI
    url: openapi/dialpad-subscriptions-api-openapi.yml
- aid: dialpad:dialpad-transcripts-api
  name: Dialpad Transcripts API
  description: The Transcripts API from Dialpad — 2 operation(s) for transcripts.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Transcripts
  properties:
  - type: OpenAPI
    url: openapi/dialpad-transcripts-api-openapi.yml
- aid: dialpad:dialpad-users-api
  name: Dialpad Users API
  description: The Users API from Dialpad — 3 operation(s) for users.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Users
  properties:
  - type: OpenAPI
    url: openapi/dialpad-users-api-openapi.yml
- aid: dialpad:dialpad-webhooks-api
  name: Dialpad Webhooks API
  description: The Webhooks API from Dialpad — 2 operation(s) for webhooks.
  humanURL: https://developers.dialpad.com/reference
  baseURL: https://dialpad.com/api/v2
  tags:
  - Webhooks
  properties:
  - type: OpenAPI
    url: openapi/dialpad-webhooks-api-openapi.yml
common:
- type: AgenticAccess
  url: agentic-access/dialpad-agentic-access.yml
- type: TrustCenter
  url: security/dialpad-trust-center.yml
- type: VulnerabilityDisclosure
  url: security/dialpad-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/dialpad-domain-security.yml
- type: Authentication
  url: authentication/dialpad-authentication.yml
- type: GitHubOrganization
  url: https://github.com/dialpad
- type: LinkedIn
  url: https://www.linkedin.com/company/dialpad
- type: Website
  url: https://www.dialpad.com/
- type: Plans
  url: plans/dialpad-plans-pricing.yml
- type: RateLimits
  url: rate-limits/dialpad-rate-limits.yml
- type: FinOps
  url: finops/dialpad-finops.yml
- type: Integrations
  url: https://www.dialpad.com/integrations/
- type: LlmsText
  url: https://developers.dialpad.com/llms.txt
integrations:
- name: United States flag
- name: Dialpad
- name: A smiling woman
- name: A man using his mobile device
- name: Eight people on a meeting
- name: A hand holding a mobile device
- name: A woman talking on the phone
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com