Regal website screenshot

Regal

Regal is a New York City-based AI Agent Platform purpose-built for contact center operations. The Regal platform lets enterprises design, test, deploy, monitor, and continuously improve AI Phone Agents, SMS Agents, Chat Agents, and WebRTC Voice Agents for inbound and outbound use cases including sales, customer support, scheduling, collections, and lead qualification. The product surface includes an Agent Builder (no-code prompts, actions, knowledge base, variants, languages, LLM models), a Sales Dialer, Journey Builder for orchestrating multi-channel customer experiences, Conversation Intelligence for QA and analytics, and a Copilot that automates agent design. Regal exposes a public REST API spanning a Custom Events ingest endpoint (events.regalvoice.com/events) for contact and event ingestion plus a v1 management API (api.regal.ai/v1) covering Branded Phone Numbers, Business Profiles, Active Phone Numbers, Campaigns, Dispositions, and outbound SMS message sending. The platform also publishes 40+ reporting webhook event types covering calls, SMS, MMS, email, voicemail, agent activity, contacts, and journey state, plus a Custom Actions framework that lets voice agents call out to customer-owned HTTP endpoints during conversations. Regal integrates natively with Segment, mParticle, HubSpot, Salesforce, Zendesk, Kustomer, Klaviyo, Braze, Marketo, Customer.io, Iterable, Microsoft Dynamics 365, Zoho, Hightouch, Cal.com, Calendly, Snowflake, S3, Slack, Microsoft Teams, Five9, Talkdesk, and 8x8.

Regal publishes 8 APIs on the APIs.io network, including Reporting Webhooks, Branded Phone Numbers API, Business Profiles API, and 5 more. Tagged areas include AI, AI Agents, Voice AI, Contact Center, and Outbound Calling.

The Regal catalog on APIs.io includes 1 event-driven AsyncAPI specification, 1 JSON-LD context, and 3 Spectral governance rulesets.

Regal’s developer surface includes authentication, developer portal, documentation, getting-started guide, FAQ, signup flow, pricing, and 38 more developer resources.

🌐 Visit website 📡 Source on GitHub
58.5/100 strong ▼ -6.0 Agent 39/100 agent ready Full breakdown ↓
scored 2026-07-28 · rubric v0.6
AccessEnterpriseSelf serve
8 APIs 16 Features
AIAI AgentsVoice AIContact CenterOutbound CallingInbound CallingPhone AgentsSMSChatWebRTCConversation IntelligenceJourney OrchestrationBranded Caller IDCCaaSCPaaSSales DialerCustomer Engagement

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-28 · rubric v0.6
Composite quality — 58.5/100 · strong
Contract Quality 20.5 / 25
Developer Ergonomics 9.1 / 20
Commercial Clarity 16.3 / 20
Operational Transparency 2.1 / 13
Governance 7.0 / 12
Discoverability 6.5 / 10
Agent readiness — 39/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 10 / 10
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 7 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 6 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/regal-ai: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 8

Individual APIs this provider publishes, each with its own machine-readable definition.

Regal Reporting Webhooks

Regal publishes 40+ reporting webhook event types covering agent activity, call lifecycle (placed, completed, IVR triggered, wrapup), call recording and transcript availability,...

Regal Branded Phone Numbers API

Carrier-level branded caller ID and spam remediation

Regal Business Profiles API

The Business Profiles API from Regal — 1 operation(s) for business profiles.

Regal Campaigns API

The Campaigns API from Regal — 1 operation(s) for campaigns.

Regal Dispositions API

The Dispositions API from Regal — 1 operation(s) for dispositions.

Regal Events API

Contact creation, update, and custom event tracking

Regal Messages API

The Messages API from Regal — 1 operation(s) for messages.

Regal Phone Numbers API

The Phone Numbers API from Regal — 1 operation(s) for phone numbers.

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Postman Collections 7

Ready-to-run Postman collections for exercising this provider's APIs.

Regal Branded Phone Numbers API

POSTMAN

Regal Branded Phone Numbers Business Profiles API

POSTMAN

Regal Branded Phone Numbers Campaigns API

POSTMAN

Regal Branded Phone Numbers Dispositions API

POSTMAN

Regal Branded Phone Numbers Events API

POSTMAN

Regal Branded Phone Numbers Messages API

POSTMAN

Regal Branded Phone Numbers API

POSTMAN

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Open Collections 4

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Regal Branded Phone Numbers API

OPEN COLLECTION

Regal Events API

OPEN COLLECTION

Regal Management API

OPEN COLLECTION

Regal Messages API

OPEN COLLECTION

Pricing Plans 1

Published pricing tiers and plan structures.

Regal Ai Plans Pricing

1 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Regal Ai Rate Limits

0 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Regal Ai Finops

FINOPS

Features 16

Notable capabilities this provider offers.

AI Phone Agents for 24/7 inbound and outbound voice with sub-second latency and 30+ languages
SMS, Chat, and WebRTC AI Agents sharing the same prompt, knowledge base, and action library
No-code Agent Builder with prompts, dynamic variables, actions, action sequences, branching, and agent variants
Custom Actions framework that lets voice agents POST structured payloads to customer HTTP endpoints and branch on the response
Journey Builder for multi-channel customer journeys including triggered outbound calls gated by TCPA opt-in flags
Conversation Intelligence with AI call analysis, custom AI analysis and reporting, coverage gap dashboard, and cross-transcript search
Sales Dialer with batch dialing, outbound routing, branded caller ID, spam remediation, and iOS call screening handling
Copilot for AI-assisted agent design and tuning
Single Custom Events ingestion endpoint (events.regalvoice.com/events) with userId/phone/email identity resolution at 300 RPS
v1 Management API for Business Profiles, Active Phone Numbers, Campaigns, Dispositions, Branded Phone Numbers, and SMS sending
40+ reporting webhook event types covering calls, SMS, MMS, email, voicemail, contact lifecycle, scheduling, and custom tasks
Native data integrations with Segment, mParticle, HubSpot, Salesforce, Zendesk, Kustomer, Klaviyo, Braze, Marketo, Customer.io, Iterable, Microsoft Dynamics 365, Zoho, Hightouch, Cal.com, Calendly, Snowflake Data Share, Amazon S3, Slack, Microsoft Teams, SendGrid, Zapier
CCaaS integrations with 8x8, Five9, and Talkdesk
Embeddable iframe for Salesforce, Kustomer, Retool, and Chrome Extension
SSO via Google, Okta, and Azure; SCIM via Okta
SOC 2, HIPAA, GDPR, CCPA, and DPA compliance with no customer data used for LLM training

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Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Regal Reporting Webhooks

Regal Reporting Webhooks deliver 40+ event types covering agent activity, call lifecycle, recordings and transcripts, AI analysis, tasks, SMS, MMS, email, voicemail, contact lif...

ASYNCAPI

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Regal Ai Context

41 classes · 0 properties

JSON-LD

Spectral Rules 3

Spectral governance rulesets for linting and validating these APIs.

Regal API Rules

5 rules · 1 errors 3 warnings 1 info

SPECTRAL

Regal API Rules

5 rules · 3 warnings 2 info

SPECTRAL

Regal API Rules

7 rules · 5 errors 2 warnings

SPECTRAL

JSON Schema 4

Standalone JSON Schema definitions for this provider's data models.

RegalBrandedPhoneNumber

7 properties

JSON SCHEMA

RegalContact

6 properties

JSON SCHEMA

RegalEvent

6 properties

JSON SCHEMA

RegalMessage

5 properties

JSON SCHEMA

JSON Structure 2

JSON Structure definitions describing this provider's data shapes.

Regal Contact Structure

0 properties

JSON STRUCTURE

Regal Event Structure

0 properties

JSON STRUCTURE

Examples 5

Example request and response payloads for these APIs.

Regal Call Completed Webhook Example

7 fields

EXAMPLE

Regal List Campaigns Example

2 fields

EXAMPLE

Regal Post Branded Phone Number Example

2 fields

EXAMPLE

Regal Post Custom Event Example

2 fields

EXAMPLE

Regal Send Message Example

2 fields

EXAMPLE

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Regal Ai Authentication

apiKey · 1 scheme

SECURITY

Regal Ai Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Regal Ai Trust Center

SOC 2, HIPAA, GDPR

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Regal Ai Agentic Access

9 operations · 5 acting

9 operations · 5 acting

AGENTIC

Resources

Get Started 5

Portal, sign-up, and the first successful call

Portal
Portal
 GettingStarted
GettingStarted
 SupportPortal
SupportPortal
 Login
Login
 Signup
Signup

Documentation 5

Reference material describing how the API behaves

Documentation
Documentation
 Documentation
Documentation
 Documentation
Documentation
 Documentation
Documentation
 Documentation
Documentation

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess
AgenticAccess

Design & Contract 1

Pagination, idempotency, versioning, errors, and events

Vocabulary
Vocabulary

Build 1

SDKs, sample code, and the tooling you integrate with

PostmanWorkspace
PostmanWorkspace

Access & Security 4

Authentication, authorization, and security posture

TrustCenter
TrustCenter
 DomainSecurity
DomainSecurity
 Authentication
Authentication
 TrustCenter
TrustCenter

Learn 1

Tutorials, courses, talks, and written guidance

YouTube
YouTube

Operate 4

Status, limits, changes, and where to get help

FAQ
FAQ
 RateLimits
RateLimits
 ChangeLog
ChangeLog
 Contact
Contact

Commercial 5

Pricing, plans, and the legal terms of use

Pricing
Pricing
 Plans
Plans
 FinOps
FinOps
 PrivacyPolicy
PrivacyPolicy
 TermsOfService
TermsOfService

Company 4

The organization behind the API

Blog
Blog
 Careers
Careers
 LinkedIn
LinkedIn
 Twitter
Twitter

Other 14

Properties that don't map to a standard resource type

Customers
Customers
 Product
Product
 Product
Product
 Product
Product
 Product
Product
 Company
Company
 Embed
Embed
 Embed
Embed
 Embed
Embed
 Embed
Embed
 SingleSignOn
SingleSignOn
 SingleSignOn
SingleSignOn
 SingleSignOn
SingleSignOn
 SCIM
SCIM

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Source (apis.yml)

apis.yml Raw ↑ 
aid: regal-ai
name: Regal
url: https://raw.githubusercontent.com/api-evangelist/regal-ai/refs/heads/main/apis.yml
description: Regal is a New York City-based AI Agent Platform purpose-built for contact center operations. The Regal platform
  lets enterprises design, test, deploy, monitor, and continuously improve AI Phone Agents, SMS Agents, Chat Agents, and WebRTC
  Voice Agents for inbound and outbound use cases including sales, customer support, scheduling, collections, and lead qualification.
  The product surface includes an Agent Builder (no-code prompts, actions, knowledge base, variants, languages, LLM models),
  a Sales Dialer, Journey Builder for orchestrating multi-channel customer experiences, Conversation Intelligence for QA and
  analytics, and a Copilot that automates agent design. Regal exposes a public REST API spanning a Custom Events ingest endpoint
  (events.regalvoice.com/events) for contact and event ingestion plus a v1 management API (api.regal.ai/v1) covering Branded
  Phone Numbers, Business Profiles, Active Phone Numbers, Campaigns, Dispositions, and outbound SMS message sending. The platform
  also publishes 40+ reporting webhook event types covering calls, SMS, MMS, email, voicemail, agent activity, contacts, and
  journey state, plus a Custom Actions framework that lets voice agents call out to customer-owned HTTP endpoints during conversations.
  Regal integrates natively with Segment, mParticle, HubSpot, Salesforce, Zendesk, Kustomer, Klaviyo, Braze, Marketo, Customer.io,
  Iterable, Microsoft Dynamics 365, Zoho, Hightouch, Cal.com, Calendly, Snowflake, S3, Slack, Microsoft Teams, Five9, Talkdesk,
  and 8x8.
tags:
- AI
- AI Agents
- Voice AI
- Contact Center
- Outbound Calling
- Inbound Calling
- Phone Agents
- SMS
- Chat
- WebRTC
- Conversation Intelligence
- Journey Orchestration
- Branded Caller ID
- CCaaS
- CPaaS
- Sales Dialer
- Customer Engagement
kind: contract
accessModel:
  pricing: enterprise
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Enterprise · Self-serve signup
  confidence: high
  source:
  - plans
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/regal-ai.png
access: 3rd-Party
position: Consuming
specificationVersion: '0.20'
created: '2026-05-24'
modified: '2026-05-24'
apis:
- aid: regal-ai:regal-reporting-webhooks
  name: Regal Reporting Webhooks
  tags:
  - Webhooks
  - Events
  - Reporting
  - Streaming
  - AsyncAPI
  humanURL: https://developer.regal.ai/docs/reporting-webhooks
  properties:
  - url: https://developer.regal.ai/docs/reporting-webhooks
    type: Documentation
  - url: https://support.regal.ai/hc/en-us/articles/5725272620187-How-to-Use-Journey-Webhooks
    type: Documentation
  - url: asyncapi/regal-reporting-webhooks-asyncapi.yml
    type: AsyncAPI
  description: Regal publishes 40+ reporting webhook event types covering agent activity, call lifecycle (placed, completed,
    IVR triggered, wrapup), call recording and transcript availability, AI call analysis, task reservations, SMS lifecycle
    (queued, sent, received, failed, undelivered, conversation completed), MMS, email, voicemail (recording and transcript
    availability, completion), contact lifecycle (created, subscribed, unsubscribed, attribute and phone/email edits, experiment
    assignment), scheduled callbacks and reminders, custom tasks, custom objects, and cancel-all-automated-tasks signals.
    Each event carries a common envelope (userId, traits, name, eventId, properties, originalTimestamp, eventSource) plus
    event-specific properties. Webhooks must respond within five seconds or the event is dropped (no retries); endpoint changes
    take up to five minutes to propagate.
- aid: regal-ai:regal-ai-branded-phone-numbers-api
  name: Regal Branded Phone Numbers API
  description: Carrier-level branded caller ID and spam remediation
  humanURL: https://developer.regal.ai/reference/api
  tags:
  - Branded Phone Numbers
  properties:
  - type: OpenAPI
    url: openapi/regal-ai-branded-phone-numbers-api-openapi.yml
  - type: Documentation
    url: https://developer.regal.ai/reference/overview
  - type: Documentation
    url: https://developer.regal.ai/reference/api
  - type: Documentation
    url: https://developer.regal.ai/docs/send-custom-event-to-regal
  - type: FAQ
    url: https://developer.regal.ai/reference/faq
  - type: JSONSchema
    url: json-schema/regal-contact-schema.json
  - type: JSONSchema
    url: json-schema/regal-event-schema.json
  - type: JSONLD
    url: json-ld/regal-ai-context.jsonld
  - type: Documentation
    url: https://developer.regal.ai/reference/post-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/patch-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/delete-branded-phone-number
  - type: JSONSchema
    url: json-schema/regal-branded-phone-number-schema.json
  - type: ChangeLog
    url: https://www.regal.ai/blog/january-2025-releases
  - type: Documentation
    url: https://developer.regal.ai/reference/send-message
  - type: JSONSchema
    url: json-schema/regal-message-schema.json
- aid: regal-ai:regal-ai-business-profiles-api
  name: Regal Business Profiles API
  description: The Business Profiles API from Regal — 1 operation(s) for business profiles.
  humanURL: https://developer.regal.ai/reference/api
  tags:
  - Business Profiles
  properties:
  - type: OpenAPI
    url: openapi/regal-ai-business-profiles-api-openapi.yml
  - type: Documentation
    url: https://developer.regal.ai/reference/overview
  - type: Documentation
    url: https://developer.regal.ai/reference/api
  - type: Documentation
    url: https://developer.regal.ai/docs/send-custom-event-to-regal
  - type: FAQ
    url: https://developer.regal.ai/reference/faq
  - type: JSONSchema
    url: json-schema/regal-contact-schema.json
  - type: JSONSchema
    url: json-schema/regal-event-schema.json
  - type: JSONLD
    url: json-ld/regal-ai-context.jsonld
  - type: Documentation
    url: https://developer.regal.ai/reference/post-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/patch-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/delete-branded-phone-number
  - type: JSONSchema
    url: json-schema/regal-branded-phone-number-schema.json
  - type: ChangeLog
    url: https://www.regal.ai/blog/january-2025-releases
  - type: Documentation
    url: https://developer.regal.ai/reference/send-message
  - type: JSONSchema
    url: json-schema/regal-message-schema.json
- aid: regal-ai:regal-ai-campaigns-api
  name: Regal Campaigns API
  description: The Campaigns API from Regal — 1 operation(s) for campaigns.
  humanURL: https://developer.regal.ai/reference/api
  tags:
  - Campaigns
  properties:
  - type: OpenAPI
    url: openapi/regal-ai-campaigns-api-openapi.yml
  - type: Documentation
    url: https://developer.regal.ai/reference/overview
  - type: Documentation
    url: https://developer.regal.ai/reference/api
  - type: Documentation
    url: https://developer.regal.ai/docs/send-custom-event-to-regal
  - type: FAQ
    url: https://developer.regal.ai/reference/faq
  - type: JSONSchema
    url: json-schema/regal-contact-schema.json
  - type: JSONSchema
    url: json-schema/regal-event-schema.json
  - type: JSONLD
    url: json-ld/regal-ai-context.jsonld
  - type: Documentation
    url: https://developer.regal.ai/reference/post-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/patch-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/delete-branded-phone-number
  - type: JSONSchema
    url: json-schema/regal-branded-phone-number-schema.json
  - type: ChangeLog
    url: https://www.regal.ai/blog/january-2025-releases
  - type: Documentation
    url: https://developer.regal.ai/reference/send-message
  - type: JSONSchema
    url: json-schema/regal-message-schema.json
- aid: regal-ai:regal-ai-dispositions-api
  name: Regal Dispositions API
  description: The Dispositions API from Regal — 1 operation(s) for dispositions.
  humanURL: https://developer.regal.ai/reference/api
  tags:
  - Dispositions
  properties:
  - type: OpenAPI
    url: openapi/regal-ai-dispositions-api-openapi.yml
  - type: Documentation
    url: https://developer.regal.ai/reference/overview
  - type: Documentation
    url: https://developer.regal.ai/reference/api
  - type: Documentation
    url: https://developer.regal.ai/docs/send-custom-event-to-regal
  - type: FAQ
    url: https://developer.regal.ai/reference/faq
  - type: JSONSchema
    url: json-schema/regal-contact-schema.json
  - type: JSONSchema
    url: json-schema/regal-event-schema.json
  - type: JSONLD
    url: json-ld/regal-ai-context.jsonld
  - type: Documentation
    url: https://developer.regal.ai/reference/post-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/patch-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/delete-branded-phone-number
  - type: JSONSchema
    url: json-schema/regal-branded-phone-number-schema.json
  - type: ChangeLog
    url: https://www.regal.ai/blog/january-2025-releases
  - type: Documentation
    url: https://developer.regal.ai/reference/send-message
  - type: JSONSchema
    url: json-schema/regal-message-schema.json
- aid: regal-ai:regal-ai-events-api
  name: Regal Events API
  description: Contact creation, update, and custom event tracking
  humanURL: https://developer.regal.ai/reference/api
  tags:
  - Events
  properties:
  - type: OpenAPI
    url: openapi/regal-ai-events-api-openapi.yml
  - type: Documentation
    url: https://developer.regal.ai/reference/overview
  - type: Documentation
    url: https://developer.regal.ai/reference/api
  - type: Documentation
    url: https://developer.regal.ai/docs/send-custom-event-to-regal
  - type: FAQ
    url: https://developer.regal.ai/reference/faq
  - type: JSONSchema
    url: json-schema/regal-contact-schema.json
  - type: JSONSchema
    url: json-schema/regal-event-schema.json
  - type: JSONLD
    url: json-ld/regal-ai-context.jsonld
  - type: Documentation
    url: https://developer.regal.ai/reference/post-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/patch-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/delete-branded-phone-number
  - type: JSONSchema
    url: json-schema/regal-branded-phone-number-schema.json
  - type: ChangeLog
    url: https://www.regal.ai/blog/january-2025-releases
  - type: Documentation
    url: https://developer.regal.ai/reference/send-message
  - type: JSONSchema
    url: json-schema/regal-message-schema.json
- aid: regal-ai:regal-ai-messages-api
  name: Regal Messages API
  description: The Messages API from Regal — 1 operation(s) for messages.
  humanURL: https://developer.regal.ai/reference/api
  tags:
  - Messages
  properties:
  - type: OpenAPI
    url: openapi/regal-ai-messages-api-openapi.yml
  - type: Documentation
    url: https://developer.regal.ai/reference/overview
  - type: Documentation
    url: https://developer.regal.ai/reference/api
  - type: Documentation
    url: https://developer.regal.ai/docs/send-custom-event-to-regal
  - type: FAQ
    url: https://developer.regal.ai/reference/faq
  - type: JSONSchema
    url: json-schema/regal-contact-schema.json
  - type: JSONSchema
    url: json-schema/regal-event-schema.json
  - type: JSONLD
    url: json-ld/regal-ai-context.jsonld
  - type: Documentation
    url: https://developer.regal.ai/reference/post-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/patch-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/delete-branded-phone-number
  - type: JSONSchema
    url: json-schema/regal-branded-phone-number-schema.json
  - type: ChangeLog
    url: https://www.regal.ai/blog/january-2025-releases
  - type: Documentation
    url: https://developer.regal.ai/reference/send-message
  - type: JSONSchema
    url: json-schema/regal-message-schema.json
- aid: regal-ai:regal-ai-phone-numbers-api
  name: Regal Phone Numbers API
  description: The Phone Numbers API from Regal — 1 operation(s) for phone numbers.
  humanURL: https://developer.regal.ai/reference/api
  tags:
  - Phone Numbers
  properties:
  - type: OpenAPI
    url: openapi/regal-ai-phone-numbers-api-openapi.yml
  - type: Documentation
    url: https://developer.regal.ai/reference/overview
  - type: Documentation
    url: https://developer.regal.ai/reference/api
  - type: Documentation
    url: https://developer.regal.ai/docs/send-custom-event-to-regal
  - type: FAQ
    url: https://developer.regal.ai/reference/faq
  - type: JSONSchema
    url: json-schema/regal-contact-schema.json
  - type: JSONSchema
    url: json-schema/regal-event-schema.json
  - type: JSONLD
    url: json-ld/regal-ai-context.jsonld
  - type: Documentation
    url: https://developer.regal.ai/reference/post-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/patch-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/delete-branded-phone-number
  - type: JSONSchema
    url: json-schema/regal-branded-phone-number-schema.json
  - type: ChangeLog
    url: https://www.regal.ai/blog/january-2025-releases
  - type: Documentation
    url: https://developer.regal.ai/reference/send-message
  - type: JSONSchema
    url: json-schema/regal-message-schema.json
common:
- type: PostmanWorkspace
  url: https://www.postman.com/kinlaneapi/regal/overview
- type: AgenticAccess
  url: agentic-access/regal-ai-agentic-access.yml
- type: TrustCenter
  url: security/regal-ai-trust-center.yml
- type: DomainSecurity
  url: security/regal-ai-domain-security.yml
- type: Authentication
  url: authentication/regal-ai-authentication.yml
- type: Portal
  url: https://www.regal.ai
- type: Documentation
  url: https://developer.regal.ai
- type: Documentation
  url: https://developer.regal.ai/docs
- type: Documentation
  url: https://developer.regal.ai/reference/overview
- type: GettingStarted
  url: https://developer.regal.ai/docs/plan-your-implementation
- type: Documentation
  url: https://developer.regal.ai/llms.txt
- type: FAQ
  url: https://developer.regal.ai/reference/faq
- type: SupportPortal
  url: https://support.regal.ai/hc/en-us
- type: Documentation
  url: https://support.regal.ai/hc/en-us/articles/5725458229531-Integration-Guides-API-Docs
- type: Login
  url: https://app.regal.io
- type: Signup
  url: https://www.regal.ai/get-a-demo
- type: Pricing
  url: https://www.regal.ai/pricing
- type: Plans
  url: plans/regal-ai-plans-pricing.yml
- type: RateLimits
  url: rate-limits/regal-ai-rate-limits.yml
- type: FinOps
  url: finops/regal-ai-finops.yml
- type: Blog
  url: https://www.regal.ai/blog
- type: ChangeLog
  url: https://www.regal.ai/blog/january-2025-releases
- type: Customers
  url: https://www.regal.ai/customers
- type: Product
  url: https://www.regal.ai/ai-agents
- type: Product
  url: https://www.regal.ai/sales-dialer
- type: Product
  url: https://www.regal.ai/journey-builder
- type: Product
  url: https://www.regal.ai/conversation-intelligence
- type: Careers
  url: https://www.regal.ai/careers
- type: Company
  url: https://www.regal.ai/about
- type: Contact
  url: https://www.regal.ai/contact
- type: TrustCenter
  url: https://www.regal.ai/security
- type: PrivacyPolicy
  url: https://www.regal.ai/privacy-policy
- type: TermsOfService
  url: https://www.regal.ai/terms-of-service
- type: LinkedIn
  url: https://www.linkedin.com/company/regal-ai-official
- type: Twitter
  url: https://twitter.com/regalio
- type: YouTube
  url: https://www.youtube.com/@regalio
- type: Integrations
  url: https://developer.regal.ai/docs/salesforce
  name: Salesforce
- type: Integrations
  url: https://developer.regal.ai/docs/hubspot
  name: HubSpot
- type: Integrations
  url: https://developer.regal.ai/docs/segment
  name: Segment
- type: Integrations
  url: https://developer.regal.ai/docs/mparticle
  name: mParticle
- type: Integrations
  url: https://developer.regal.ai/docs/zendesk
  name: Zendesk
- type: Integrations
  url: https://developer.regal.ai/docs/kustomer
  name: Kustomer
- type: Integrations
  url: https://developer.regal.ai/docs/klaviyo
  name: Klaviyo
- type: Integrations
  url: https://developer.regal.ai/docs/braze
  name: Braze
- type: Integrations
  url: https://developer.regal.ai/docs/marketo
  name: Marketo
- type: Integrations
  url: https://developer.regal.ai/docs/customerio
  name: Customer.io
- type: Integrations
  url: https://developer.regal.ai/docs/iterable
  name: Iterable
- type: Integrations
  url: https://developer.regal.ai/docs/microsoft-dynamics-365
  name: Microsoft Dynamics 365
- type: Integrations
  url: https://developer.regal.ai/docs/zoho
  name: Zoho
- type: Integrations
  url: https://developer.regal.ai/docs/hightouch
  name: Hightouch
- type: Integrations
  url: https://developer.regal.ai/docs/calcom
  name: Cal.com
- type: Integrations
  url: https://developer.regal.ai/docs/calendly
  name: Calendly
- type: Integrations
  url: https://developer.regal.ai/docs/zapier
  name: Zapier
- type: Integrations
  url: https://developer.regal.ai/docs/sendgrid
  name: SendGrid
- type: Integrations
  url: https://developer.regal.ai/docs/slack
  name: Slack
- type: Integrations
  url: https://developer.regal.ai/docs/microsoft-teams
  name: Microsoft Teams
- type: Integrations
  url: https://developer.regal.ai/docs/8x8
  name: 8x8
- type: Integrations
  url: https://developer.regal.ai/docs/five9
  name: Five9
- type: Integrations
  url: https://developer.regal.ai/docs/talkdesk
  name: Talkdesk
- type: Integrations
  url: https://developer.regal.ai/docs/snowflake-data-share
  name: Snowflake Data Share
- type: Integrations
  url: https://developer.regal.ai/docs/amazon-s3
  name: Amazon S3
- type: Integrations
  url: https://developer.regal.ai/docs/freshdesk
  name: Freshdesk
- type: Integrations
  url: https://developer.regal.ai/docs/assembled
  name: Assembled
- type: Integrations
  url: https://developer.regal.ai/docs/gong
  name: Gong
- type: Integrations
  url: https://developer.regal.ai/docs/balto
  name: Balto
- type: Integrations
  url: https://developer.regal.ai/docs/kindlyai
  name: Kindly
- type: Embed
  url: https://developer.regal.ai/docs/salesforce-embed
  name: Salesforce Embed
- type: Embed
  url: https://developer.regal.ai/docs/kustomer-embed
  name: Kustomer Embed
- type: Embed
  url: https://developer.regal.ai/docs/retool
  name: Retool Embed
- type: Embed
  url: https://developer.regal.ai/docs/chrome-extension
  name: Chrome Extension
- type: SingleSignOn
  url: https://developer.regal.ai/docs/google-sso
  name: Google SSO
- type: SingleSignOn
  url: https://developer.regal.ai/docs/okta-sso
  name: Okta SSO
- type: SingleSignOn
  url: https://developer.regal.ai/docs/azure-sso
  name: Azure SSO
- type: SCIM
  url: https://developer.regal.ai/docs/okta-scim
  name: Okta SCIM
- type: Vocabulary
  url: vocabulary/regal-ai-vocabulary.yml
- type: Features
  data:
  - AI Phone Agents for 24/7 inbound and outbound voice with sub-second latency and 30+ languages
  - SMS, Chat, and WebRTC AI Agents sharing the same prompt, knowledge base, and action library
  - No-code Agent Builder with prompts, dynamic variables, actions, action sequences, branching, and agent variants
  - Custom Actions framework that lets voice agents POST structured payloads to customer HTTP endpoints and branch on the
    response
  - Journey Builder for multi-channel customer journeys including triggered outbound calls gated by TCPA opt-in flags
  - Conversation Intelligence with AI call analysis, custom AI analysis and reporting, coverage gap dashboard, and cross-transcript
    search
  - Sales Dialer with batch dialing, outbound routing, branded caller ID, spam remediation, and iOS call screening handling
  - Copilot for AI-assisted agent design and tuning
  - Single Custom Events ingestion endpoint (events.regalvoice.com/events) with userId/phone/email identity resolution at
    300 RPS
  - v1 Management API for Business Profiles, Active Phone Numbers, Campaigns, Dispositions, Branded Phone Numbers, and SMS
    sending
  - 40+ reporting webhook event types covering calls, SMS, MMS, email, voicemail, contact lifecycle, scheduling, and custom
    tasks
  - Native data integrations with Segment, mParticle, HubSpot, Salesforce, Zendesk, Kustomer, Klaviyo, Braze, Marketo, Customer.io,
    Iterable, Microsoft Dynamics 365, Zoho, Hightouch, Cal.com, Calendly, Snowflake Data Share, Amazon S3, Slack, Microsoft
    Teams, SendGrid, Zapier
  - CCaaS integrations with 8x8, Five9, and Talkdesk
  - Embeddable iframe for Salesforce, Kustomer, Retool, and Chrome Extension
  - SSO via Google, Okta, and Azure; SCIM via Okta
  - SOC 2, HIPAA, GDPR, CCPA, and DPA compliance with no customer data used for LLM training
  sources:
  - https://www.regal.ai
  - https://developer.regal.ai
  - https://developer.regal.ai/reference/overview
  - https://developer.regal.ai/docs/reporting-webhooks
  - https://www.regal.ai/blog/january-2025-releases
  updated: '2026-05-24'
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
  url: https://apievangelist.com