Regal · Rate Limits

Regal Ai Rate Limits

Documented rate limits and concurrency policies for the Regal Events, Management, Messages, and Branded Phone Numbers APIs, plus the Reporting Webhooks delivery surface.

Regal Ai Rate Limits is the machine-readable rate-limit profile for Regal on the APIs.io network, conforming to the API Commons Rate Limits specification.

It captures 8 rate-limit definitions.

The profile also includes 8 backoff/retry policies defined.

Tagged areas include Artificial Intelligence, AI Agents, Voice AI, Contact Center, and Outbound Calling.

8 Limits
Artificial IntelligenceAI AgentsVoice AIContact CenterOutbound CallingInbound CallingPhone AgentsSMSChatWebRTCConversation IntelligenceJourney OrchestrationBranded Caller IDCCaaSCPaaSSales DialerCustomer Engagement

Policies

Custom Events ingest endpoint (events.regalvoice.com/events) is rate limited to 300 requests per second by default. Higher limits available on request to support@regal.ai.
The Branded Phone Numbers endpoints (POST, PATCH, DELETE) are limited to 10 requests per second per tenant.
The Messages send endpoint is limited to 10 requests per second per tenant.
Management API listing endpoints (businessProfiles, activePhoneNumbers, campaigns, dispositions) share the v1 management surface rate budget.
Reporting Webhook receivers must respond within 5 seconds. There are no automatic retries; non-responding deliveries are dropped.
Endpoint or event filter changes take up to 5 minutes to propagate due to caching.
GET /users and GET /users/{userIdOrEmail} are each documented at 10 requests per second. Exceeding returns 429 Rate Limit Exceeded.
GET /callHandoffs/{callKey} is documented at 10 requests per second. Exceeding returns 429 Rate Limit Exceeded.

Sources