Satisfi Labs

Satisfi Labs is an agentic AI platform for the sports, entertainment, and tourism industries, delivering specialized conversational AI agents that are built and tuned by industry experts to sell more tickets, scale guest support, improve the fan and visitor experience, and collect first-party customer data. The platform centers on an AI Agent Engine (content management, response types, enrichments, and generated responses trained on a customer's own website and documents), a Live Agent Engine for human handoff, and a Marketing Engine, with channel deployment across web, SMS, WhatsApp, Facebook Messenger, and email and integrations into ticketing (Ticketmaster, SeatGeek, FEVO, Ventrata, ParkWhiz), commerce (Shopify, WordPress), and automation (Zapier, Salesforce) systems. Clients include MLB, the Tampa Bay Buccaneers, Houston Astros, Atlanta Braves, Orlando Magic, and Georgia Tech Athletics. Satisfi Labs is a Techstars-backed company. This profile is maintained by API Evangelist; the company exposes a customer application and help center rather than a documented public developer API.

Satisfi Labs is profiled on the APIs.io network. Tagged areas include Company, Conversational AI, AI Agents, Chatbots, and Customer Experience.

Satisfi Labs’ developer surface includes documentation, support, engineering blog, signup flow, and 9 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

19.9/100 emerging ▬ flat Agent 15/100 agent aware Front door AI 6/6 dominant saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

0 APIs

Company Conversational AI AI Agents Chatbots Customer Experience Sports Entertainment Tourism TicketingGuest Support

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 19.9/100 · emerging

Contract Quality 0.0 / 21

Developer Ergonomics 2.8 / 17

Access Clarity 8.5 / 17

Operational Transparency 0.0 / 11

Contract Governance 0.0 / 10

Discoverability 4.7 / 9

Regulatory Posture 3.7 / 15

Agent readiness — 15/100 · agent aware

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 6 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 6 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the AI & Biometrics regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

Machine-Readable Contract +18 pts — api_specs includes an OpenAPI document
MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0

10 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 0.0 — up to +25.0 composite points
Developer Ergonomics scores 16.7 — up to +16.7 composite points
Operational Transparency scores 0.0 — up to +13.0 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/satisfi-labs/apis.yml: open an issue on github.com/api-evangelist/satisfi-labs to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
OCTO Tours, Activities & Attractions Connectivity (members, known implementations, self-certification)	standard	34.5 (thin)	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 1

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

Dynamic Client Registration

measured — observed by APIs.io (published)

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Satisfi Labs Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Satisfi Labs Trust Center

SOC 2, GDPR

SECURITY

Resources

Get Started 2

Portal, sign-up, and the first successful call

SignUp

SignUp

Login

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

WellKnown

WellKnown

Access & Security 3

Authentication, authorization, and security posture

TrustCenter

TrustCenter

Compliance

Compliance

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support

Support

Commercial 2

Pricing, plans, and the legal terms of use

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Source (apis.yml)

aid: satisfi-labs
name: Satisfi Labs
description: Satisfi Labs is an agentic AI platform for the sports, entertainment, and tourism industries, delivering specialized
  conversational AI agents that are built and tuned by industry experts to sell more tickets, scale guest support, improve
  the fan and visitor experience, and collect first-party customer data. The platform centers on an AI Agent Engine (content
  management, response types, enrichments, and generated responses trained on a customer's own website and documents), a Live
  Agent Engine for human handoff, and a Marketing Engine, with channel deployment across web, SMS, WhatsApp, Facebook Messenger,
  and email and integrations into ticketing (Ticketmaster, SeatGeek, FEVO, Ventrata, ParkWhiz), commerce (Shopify, WordPress),
  and automation (Zapier, Salesforce) systems. Clients include MLB, the Tampa Bay Buccaneers, Houston Astros, Atlanta Braves,
  Orlando Magic, and Georgia Tech Athletics. Satisfi Labs is a Techstars-backed company. This profile is maintained by API
  Evangelist; the company exposes a customer application and help center rather than a documented public developer API.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - security
  generated: '2026-11-06'
  method: derived
image: https://satisfilabs.com/
url: https://raw.githubusercontent.com/api-evangelist/satisfi-labs/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- techstars
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-21'
x-docs-platform: gitbook
x-docs-platform-confidence: high
x-docs-platform-checked: 2026-10-04
tags:
- Company
- Conversational AI
- AI Agents
- Chatbots
- Customer Experience
- Sports
- Entertainment
- Tourism
- Ticketing
- Guest Support
tags_raw:
- Company
- Conversational AI
- Agentic AI
- Chatbots
- Customer Experience
- Sports
- Entertainment
- Tourism
- Ticketing
- Guest Support
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 6
  pass: local-v1
common:
- type: TrustCenter
  url: security/satisfi-labs-trust-center.yml
- type: Compliance
  url: https://satisfilabs.com/compliance
- type: DomainSecurity
  url: security/satisfi-labs-domain-security.yml
- type: Website
  url: https://satisfilabs.com/
- type: Documentation
  url: https://docs.satisfilabs.com/
- type: Support
  url: https://docs.satisfilabs.com/
- type: Blog
  url: https://satisfilabs.com/blog
- type: SignUp
  url: https://www.satisfilabs.com/demo
- type: Login
  url: https://signin-authentication.satis.fi/u/login
- type: TermsOfService
  url: https://www.satisfilabs.com/terms-conditions
- type: PrivacyPolicy
  url: https://www.satisfilabs.com/privacy-policy
- type: LLMsTxt
  url: llms/satisfi-labs-llms.txt
- type: WellKnown
  url: well-known/satisfi-labs-well-known.yml

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