Satisfi Labs

Satisfi Labs is an agentic AI platform for the sports, entertainment, and tourism industries, delivering specialized conversational AI agents that are built and tuned by industry experts to sell more tickets, scale guest support, improve the fan and visitor experience, and collect first-party customer data. The platform centers on an AI Agent Engine (content management, response types, enrichments, and generated responses trained on a customer's own website and documents), a Live Agent Engine for human handoff, and a Marketing Engine, with channel deployment across web, SMS, WhatsApp, Facebook Messenger, and email and integrations into ticketing (Ticketmaster, SeatGeek, FEVO, Ventrata, ParkWhiz), commerce (Shopify, WordPress), and automation (Zapier, Salesforce) systems. Clients include MLB, the Tampa Bay Buccaneers, Houston Astros, Atlanta Braves, Orlando Magic, and Georgia Tech Athletics. Satisfi Labs is a Techstars-backed company. This profile is maintained by API Evangelist; the company exposes a customer application and help center rather than a documented public developer API.

Satisfi Labs is profiled on the APIs.io network. Tagged areas include Company, Conversational AI, Agentic AI, Chatbots, and Customer Experience.

Satisfi Labs’ developer surface includes documentation, support, engineering blog, signup flow, and 9 more developer resources.

🌐 Visit website 📡 Source on GitHub

19.1/100 emerging ▬ flat Agent 15/100 agent aware saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0

0 APIs

Company Conversational AI Agentic AI Chatbots Customer Experience Sports Entertainment Tourism TicketingGuest Support

Kin Score

Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0

Composite quality — 19.1/100 · emerging

Contract Quality 0.0 / 25

Developer Ergonomics 3.3 / 20

Access Clarity 10.0 / 20

Operational Transparency 0.0 / 13

Contract Governance 0.0 / 12

Discoverability 5.7 / 10

Agent readiness — 15/100 · agent aware

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 6 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 6 / 6

Agentic Commerce Well-Known Document 0 / 5

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/satisfi-labs: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Satisfi Labs Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Satisfi Labs Trust Center

SOC 2, GDPR

SECURITY

Resources

Get Started 2

Portal, sign-up, and the first successful call

SignUp

SignUp

Login

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

WellKnown

WellKnown

Access & Security 3

Authentication, authorization, and security posture

TrustCenter

TrustCenter

Compliance

Compliance

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support

Support

Commercial 2

Pricing, plans, and the legal terms of use

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Source (apis.yml)

aid: satisfi-labs
name: Satisfi Labs
description: Satisfi Labs is an agentic AI platform for the sports, entertainment, and tourism industries, delivering specialized
  conversational AI agents that are built and tuned by industry experts to sell more tickets, scale guest support, improve
  the fan and visitor experience, and collect first-party customer data. The platform centers on an AI Agent Engine (content
  management, response types, enrichments, and generated responses trained on a customer's own website and documents), a Live
  Agent Engine for human handoff, and a Marketing Engine, with channel deployment across web, SMS, WhatsApp, Facebook Messenger,
  and email and integrations into ticketing (Ticketmaster, SeatGeek, FEVO, Ventrata, ParkWhiz), commerce (Shopify, WordPress),
  and automation (Zapier, Salesforce) systems. Clients include MLB, the Tampa Bay Buccaneers, Houston Astros, Atlanta Braves,
  Orlando Magic, and Georgia Tech Athletics. Satisfi Labs is a Techstars-backed company. This profile is maintained by API
  Evangelist; the company exposes a customer application and help center rather than a documented public developer API.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://satisfilabs.com/
url: https://raw.githubusercontent.com/api-evangelist/satisfi-labs/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- techstars
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Conversational AI
- Agentic AI
- Chatbots
- Customer Experience
- Sports
- Entertainment
- Tourism
- Ticketing
- Guest Support
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 6
  pass: local-v1
common:
- type: TrustCenter
  url: security/satisfi-labs-trust-center.yml
- type: Compliance
  url: https://satisfilabs.com/compliance
- type: DomainSecurity
  url: security/satisfi-labs-domain-security.yml
- type: Website
  url: https://satisfilabs.com/
- type: Documentation
  url: https://docs.satisfilabs.com/
- type: Support
  url: https://docs.satisfilabs.com/
- type: Blog
  url: https://satisfilabs.com/blog
- type: SignUp
  url: https://www.satisfilabs.com/demo
- type: Login
  url: https://signin-authentication.satis.fi/u/login
- type: TermsOfService
  url: https://www.satisfilabs.com/terms-conditions
- type: PrivacyPolicy
  url: https://www.satisfilabs.com/privacy-policy
- type: LLMsTxt
  url: llms/satisfi-labs-llms.txt
- type: WellKnown
  url: well-known/satisfi-labs-well-known.yml

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