Concentrix

iX Hello Customer v2 Universal Messaging API

Headless flow-execution API for iX Hello Customer v2. Starts a stateful conversational session against an authored flow, sends user turns into it, reads accumulated session variables, and terminates the session — all over REST, with no chat or voice front end attached. Injects context variables at session start, returns the flow's messages and wait state on every turn, and correlates back to the caller's own system through an opaque metadata block. Organization-scoped bearer API keys; sessions live at most one hour.

GitHub

Documentation

📖
Documentation
https://docs.ixhello.com/ixhc2/integrations/executing-flow-via-api-headless-execution
📖
APIReference
https://docs.ixhello.com/ixhc2/integrations/executing-flow-via-api-headless-execution/universal-messaging-api
📖
Authentication
https://raw.githubusercontent.com/api-evangelist/concentrix/refs/heads/main/authentication/concentrix-authentication.yml
📖
RateLimits
https://raw.githubusercontent.com/api-evangelist/concentrix/refs/heads/main/rate-limits/concentrix-rate-limits.yml

Other Resources

🔗
Conventions
https://raw.githubusercontent.com/api-evangelist/concentrix/refs/heads/main/conventions/concentrix-conventions.yml
🔗
ErrorCatalog
https://raw.githubusercontent.com/api-evangelist/concentrix/refs/heads/main/errors/concentrix-problem-types.yml
🔗
DataModel
https://raw.githubusercontent.com/api-evangelist/concentrix/refs/heads/main/data-model/concentrix-data-model.yml
🔗
Sandbox
https://raw.githubusercontent.com/api-evangelist/concentrix/refs/heads/main/sandbox/concentrix-sandbox.yml
🔗
APIsJSON
https://raw.githubusercontent.com/api-evangelist/concentrix/refs/heads/main/apis.yml

Work with this as data

Every API here is available over the APIs.io API and to AI agents over MCP.

MCP server

One button, every client — Claude, Cursor, VS Code and the rest.

https://apis.io/mcp

Tools for apis

7 MCP tools reach this
  • find_apisBrowse and filter every API in the catalog.
  • get_api_artifactsOne API's artifacts, grouped by type.
  • get_openapiThe primary OpenAPI for this API.
  • find_similar_apisAPIs that look like this one.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools →

Call it yourself

curl for this page
This API 
curl "https://apis.io/api/v1/apis/ix-hello-customer-v2-universal-messaging-api"
All apis 
curl "https://apis.io/api/v1/apis?limit=25"

Discovery needs no key. Ratings and market analysis are Pro.

Get an API key

Free tier, no form to fill in. Signing in shares your email address with us — we store it to create your key and to recognise you if you sign in with another provider. See our Privacy Policy and Terms.

GitHub Google LinkedIn

A second provider on the same verified email joins the account you already have.

API entry from apis.yml

apis.yml Raw ↑ 
name: iX Hello Customer v2 Universal Messaging API
description: Headless flow-execution API for iX Hello Customer v2. Starts a stateful conversational session
  against an authored flow, sends user turns into it, reads accumulated session variables, and terminates
  the session — all over REST, with no chat or voice front end attached. Injects context variables at
  session start, returns the flow's messages and wait state on every turn, and correlates back to the
  caller's own system through an opaque metadata block. Organization-scoped bearer API keys; sessions
  live at most one hour.
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/concentrix.png
humanURL: https://docs.ixhello.com/ixhc2/integrations/executing-flow-via-api-headless-execution/universal-messaging-api
baseURL: https://api.vnext.ixhello.com
tags:
- AI Agents
- Conversational AI
- Customer Experience
- Chatbots
- Workflow Automation
- Contact Center
properties:
- type: Documentation
  url: https://docs.ixhello.com/ixhc2/integrations/executing-flow-via-api-headless-execution
- type: APIReference
  url: https://docs.ixhello.com/ixhc2/integrations/executing-flow-via-api-headless-execution/universal-messaging-api
- type: Authentication
  url: authentication/concentrix-authentication.yml
- type: Conventions
  url: conventions/concentrix-conventions.yml
- type: ErrorCatalog
  url: errors/concentrix-problem-types.yml
- type: DataModel
  url: data-model/concentrix-data-model.yml
- type: RateLimits
  url: rate-limits/concentrix-rate-limits.yml
- type: Sandbox
  url: sandbox/concentrix-sandbox.yml