Usermind

Usermind was a Seattle-based journey and experience orchestration platform that captured and analyzed contextual data at every touchpoint of the customer journey to personalize experiences across channels, and was named a Leader in The Forrester Wave Journey Orchestration Platforms, Q2 2020. Backed by a16z and Menlo Ventures, the company was acquired by Qualtrics (announced July 20, 2021); usermind.com now redirects to qualtrics.com and no independent Usermind API surface remains.

Usermind is profiled on the APIs.io network. Tagged areas include Company, Customer Journey, Journey Orchestration, Customer Experience, and Marketing Technology.

🌐 Visit website 📡 Source on GitHub
6.8/100 minimal ▬ flat Agent 4/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5
0 APIs
CompanyCustomer JourneyJourney OrchestrationCustomer ExperienceMarketing TechnologyAcquired

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 6.8/100 · minimal
Contract Quality 0.0 / 25
Developer Ergonomics 0.0 / 20
Commercial Clarity 0.0 / 20
Operational Transparency 0.0 / 13
Governance 0.0 / 12
Discoverability 6.8 / 10
Agent readiness — 4/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 4 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/usermind: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Usermind Domain Security

DMARC

SECURITY

Usermind Vulnerability Disclosure

security.txt · contact published

SECURITY

Resources

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

WellKnown
WellKnown
 LLMsTxt
LLMsTxt

Access & Security 2

Authentication, authorization, and security posture

VulnerabilityDisclosure
VulnerabilityDisclosure
 DomainSecurity
DomainSecurity

Company 1

The organization behind the API

Website
Website

Source (apis.yml)

apis.yml Raw ↑ 
aid: usermind
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/usermind.png
name: Usermind
description: Usermind was a Seattle-based journey and experience orchestration platform that captured and analyzed contextual
  data at every touchpoint of the customer journey to personalize experiences across channels, and was named a Leader in The
  Forrester Wave Journey Orchestration Platforms, Q2 2020. Backed by a16z and Menlo Ventures, the company was acquired by
  Qualtrics (announced July 20, 2021); usermind.com now redirects to qualtrics.com and no independent Usermind API surface
  remains.
url: https://raw.githubusercontent.com/api-evangelist/usermind/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- a16z
- menlo-ventures
x-tier: stub
x-tier-reason: portfolio-lead
x-status: acquired
x-acquired-by: qualtrics
x-acquisition-announced: '2021-07-20'
x-acquisition-source: https://www.qualtrics.com/news/qualtrics-acquires-usermind/
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 5
  pass: local-v1
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Customer Journey
- Journey Orchestration
- Customer Experience
- Marketing Technology
- Acquired
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: VulnerabilityDisclosure
  url: security/usermind-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/usermind-domain-security.yml
- type: WellKnown
  url: well-known/usermind-well-known.yml
- type: LLMsTxt
  url: llms/usermind-llms.txt
- type: Website
  url: https://usermind.com