Echo AI (fka Pathlight)
Echo AI (formerly Pathlight) was an AI-driven customer conversation intelligence platform used by customer-experience and support teams to analyze support conversations, surface hidden insights, and coach agents. It was a portfolio company of Insight Partners. As of this enrichment pass the company publishes no discoverable public developer surface — no API documentation, OpenAPI, SDKs, or MCP server — and its marketing domains are offline (pathlight.com no longer resolves and echoai.com returns a removed Framer site). The only verified live public asset is the company's GitHub organization, whose public repositories are forks of third-party libraries and Singer.io data-ingestion taps used internally rather than any first-party client library. This profile is retained as an identity record; no fabricated API artifacts were added.
Echo AI (fka Pathlight) is profiled on the APIs.io network. Tagged areas include Company, Conversation Intelligence, Customer Experience, Customer Support, and Artificial Intelligence.
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