Nextiva
Nextiva is a Scottsdale, Arizona based cloud communications and customer experience company whose NextOS / NEXT platform combines UCaaS business phone service, contact center (NCX), SMS and team messaging, voice AI agents, and conversation analytics for small business through enterprise. Its developer surface is the Nextiva Contact Center platform: a ReadMe-hosted developer portal at developer.nextiva.com publishing five REST OpenAPI 3.0 contracts (Provider Authentication, Provider Token Service, Workitem Service, Conversation, SMS Messaging) served from api.nextiva.com, alongside four frontend SDKs (Core, Web, React, React Native) that wrap the same backend over HTTP plus two WebSocket channels — an events socket for real-time workitem, offer, phone-state and live-transcription notifications, and an analytics socket for supervisory data.
Nextiva publishes 10 API contracts indexed on the APIs.io network, including Authentication API, Call Management API, Campaigns API, and 7 more. Tagged areas include Company, Communications, Voice, Contact Center, and Customer Experience.
The Nextiva catalog on APIs.io includes 1 event-driven AsyncAPI specification and 1 Spectral governance ruleset.
Nextiva’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, pricing, authentication, and 34 more developer resources.
What this lets a business do 2
Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →
Kin Score
Standards implemented 1
Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.
APIs 10
Individual APIs this provider publishes, each with its own machine-readable definition.
Nextiva Authentication API
User login and token management operations.
Nextiva Call Management API
Actions specific to managing calls within workitems
Nextiva Campaigns API
The Campaigns API from Nextiva — 1 operation(s) for campaigns.
Nextiva Conversations API
Operations related to conversations
Nextiva DTMF API
DTMF tone sending for calls
Nextiva Email API
Email-related workitem operations
Nextiva SMS Messaging API
Operations for sending and managing SMS messages.
Nextiva Tickets API
The Tickets API from Nextiva — 1 operation(s) for tickets.
Nextiva Transfers API
Operations for transferring workitems
Nextiva Work Items API
The Work Items API from Nextiva — 4 operation(s) for work items.
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Open Collections 5
Open, tool-agnostic API collections (OpenAPI-derived and Bruno).
Provider Authentication API
OPEN COLLECTIONConversation API
OPEN COLLECTIONProvider Authentication API
OPEN COLLECTIONSMS Messaging API
OPEN COLLECTIONWorkitem Service API
OPEN COLLECTIONAgent Skills 4
Packaged agent skills for driving this provider's APIs from an AI assistant.
Authenticate and control a live Nextiva call
AGENT SKILLSend an SMS from Nextiva
AGENT SKILLNextiva API pricing
Prices published by Nextiva, read 2026-10-28 from www.nextiva.com/nextivapricing.
| Plan | Price |
|---|---|
| NEXT Core | $15/user/mo Includes: Unlimited Voice, Video; Business SMS/MMS (100 per user/mo); AI Transcription/Summarization/Answer As |
| NEXT Engage | $25/user/mo Includes: Business SMS/MMS (500 per user/mo); Toll-Free Number (+2,000 min); AI features: 200 conversations |
| NEXT Scale | $75/user/mo Includes: Unlimited Business SMS/MMS; Toll-Free Number (+10,000 min); unlimited AI transcription/summarization |
| Starter Essential (Contact Center) | From $75/agent/mo Includes: Omnichannel, Journey Orchestration, AI Transcription & Summary, Skills-Based Routing, Voice & Web Ch |
| Professional | Contact Sales |
| Enterprise Premium | Contact Sales |
Plan details, limits and sources →
Billed by: user · FinOps profile →
Pricing Plans 2
Published pricing tiers and plan structures.
Terms of Service 1
What its API terms permit and prohibit, quoted from its own page.
Privacy & Data 1
Its role, the data it processes, retention and transfers, quoted from its own privacy page.
Compliance 1
Attestations the provider states (SOC 2, ISO 27001 and others), quoted from its own trust page. APIs.io verifies none of them.
Eligibility 1
Who may sign up and where, quoted from its own terms.
FinOps 1
Cost, billing, and metering signals for API financial operations.
Nextiva Finops
FINOPSEvent Specifications 1
AsyncAPI definitions for this provider's event-driven and streaming APIs.
Nextiva Events
ASYNCAPISpectral Rules 1
Spectral governance rulesets for linting and validating these APIs. Counts are the severity each rule declares, not results of running them.
Nextiva API Rules
SPECTRALOpenAPI Overlays 5
Overlays applied on top of this provider's contracts. Each card says who wrote it: a document the provider publishes, or one API Evangelist derived or generated.
Nextiva Authentication Overlay
DERIVEDNextiva Conversation Overlay
DERIVEDNextiva Sms Messaging Overlay
DERIVEDNextiva Workitem Service Overlay
DERIVEDSecurity Posture 3
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Resources
Get Started 3
Portal, sign-up, and the first successful call
Documentation 2
Reference material describing how the API behaves
Agent Surfaces 3
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 6
Pagination, idempotency, versioning, errors, and events
Build 3
SDKs, sample code, and the tooling you integrate with
Access & Security 5
Authentication, authorization, and security posture
Operate 2
Status, limits, changes, and where to get help
Commercial 5
Pricing, plans, and the legal terms of use
Company 3
The organization behind the API
Other 9
Properties that don't map to a standard resource type
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Source (apis.yml)
Nextiva API — frequently asked questions
Does Nextiva have an API?
Yes. APIs.io lists 10 APIs from Nextiva, including Nextiva Authentication API, Nextiva Call Management API and Nextiva Campaigns API, and 7 more.
Is there an OpenAPI specification for the Nextiva API?
Yes. APIs.io indexes 10 OpenAPI specifications for Nextiva, each linked for download from this page.
How do I authenticate with the Nextiva API?
Nextiva uses bearer-token authentication (http · 3 schemes). The details are profiled on APIs.io as Nextiva Authentication.
How much does the Nextiva API cost?
Nextiva publishes its prices; its NEXT Core plan is $15/user/mo as of 2026-10-28. APIs.io lists 6 pricing plans for Nextiva, with each plan's price, limits and inclusions under Pricing on this page.
Is the Nextiva API ready for AI agents?
Nextiva has a Kin Score of 59.4 out of 100 (strong) and an Agent Readiness score of 29.4 (agent-ready), scored by API Evangelist on 2026-11-13.
Work with this as data
Every provider here is available over the APIs.io API and to AI agents over MCP.