Fini website screenshot

Fini

Fini AI provides self-improving AI agents for enterprise customer support across voice, chat, and email. Built on a RAGless retrieval engine, the Fini Agent Loop, a self-updating Knowledge Atlas, and Agentic Actions, Fini understands customer intent, retrieves the right data, and takes action — resolving up to 90% of support tickets at 99% accuracy. It is purpose-built for regulated industries such as fintech, banking, healthcare, insurance, and e-commerce, with PII redaction, audit trails, and guardrails. Fini exposes a public v2 REST API for managing agents, conversations, knowledge (sources, articles, folders), rules, tags, and prompts, and for driving the agent loop through its Generate Answer endpoint. Backed by Y Combinator (S22) and Matrix Partners.

Fini publishes 9 APIs on the APIs.io network, including Agents API, Articles API, Conversations API, and 6 more. Tagged areas include Company, Artificial Intelligence, AI Agents, Customer Support, and Customer Experience.

Fini’s developer surface includes documentation, API reference, engineering blog, pricing, signup flow, authentication, and 20 more developer resources.

🌐 Visit website 📡 Source on GitHub
49.8/100 developing ▬ flat Agent 69/100 agent native Full breakdown ↓
scored 2026-07-27 · rubric v0.5
AccessSelf serve
9 APIs 1 MCP Servers
CompanyArtificial IntelligenceAI AgentsCustomer SupportCustomer ExperienceKnowledge ManagementConversational AIVoice AIHelpdeskRegulated Industries

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 49.8/100 · developing
Contract Quality 15.9 / 25
Developer Ergonomics 10.4 / 20
Commercial Clarity 12.1 / 20
Operational Transparency 1.4 / 13
Governance 0.0 / 12
Discoverability 10.0 / 10
Agent readiness — 69/100 · agent native
Machine-Readable Contract 18 / 18
Agentic Access Contract 15 / 15
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 8 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 5 / 5
Well-Known Catalog 4 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/fini: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 9

Individual APIs this provider publishes, each with its own machine-readable definition.

Fini Agents API

The Agents API from Fini — 1 operation(s) for agents.

Fini Articles API

The Articles API from Fini — 6 operation(s) for articles.

Fini Conversations API

The Conversations API from Fini — 3 operation(s) for conversations.

Fini Knowledge API

The Knowledge API from Fini — 5 operation(s) for knowledge.

Fini Knowledge Folders API

The Knowledge Folders API from Fini — 4 operation(s) for knowledge folders.

Fini Prompts API

The Prompts API from Fini — 3 operation(s) for prompts.

Fini Rules API

The Rules API from Fini — 6 operation(s) for rules.

Fini Sources API

The Sources API from Fini — 5 operation(s) for sources.

Fini Tags API

The Tags API from Fini — 5 operation(s) for tags.

Scroll for all 9

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

fini-mcp.yml

MCP SERVER

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Fini Authentication

http · 1 scheme

SECURITY

Fini Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Fini Vulnerability Disclosure

contact published

SECURITY

Fini Trust Center

SOC 2, ISO 27001, HIPAA, GDPR

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Fini Agentic Access

56 operations · 39 acting

56 operations · 39 acting

AGENTIC

Resources

Get Started 2

Portal, sign-up, and the first successful call

DeveloperPortal
DeveloperPortal
 SignUp
SignUp

Documentation 2

Reference material describing how the API behaves

Documentation
Documentation
 APIReference
APIReference

Agent Surfaces 5

MCP servers, agent skills, and machine-readable catalogs

MCPServer
MCPServer
 AgentSkill
AgentSkill
 LLMsTxt
LLMsTxt
 WellKnown
WellKnown
 AgenticAccess
AgenticAccess

Design & Contract 5

Pagination, idempotency, versioning, errors, and events

Conventions
Conventions
 ErrorCatalog
ErrorCatalog
 Lifecycle
Lifecycle
 DataModel
DataModel
 Conformance
Conformance

Access & Security 6

Authentication, authorization, and security posture

Authentication
Authentication
 Compliance
Compliance
 TrustCenter
TrustCenter
 DomainSecurity
DomainSecurity
 VulnerabilityDisclosure
VulnerabilityDisclosure
 Security
Security

Commercial 3

Pricing, plans, and the legal terms of use

Pricing
Pricing
 TermsOfService
TermsOfService
 PrivacyPolicy
PrivacyPolicy

Company 2

The organization behind the API

Website
Website
 Blog
Blog

Other 1

Properties that don't map to a standard resource type

Overlay
Overlay

Source (apis.yml)

apis.yml Raw ↑ 
aid: fini
name: Fini
description: Fini AI provides self-improving AI agents for enterprise customer support across voice, chat, and email. Built
  on a RAGless retrieval engine, the Fini Agent Loop, a self-updating Knowledge Atlas, and Agentic Actions, Fini understands
  customer intent, retrieves the right data, and takes action — resolving up to 90% of support tickets at 99% accuracy. It
  is purpose-built for regulated industries such as fintech, banking, healthcare, insurance, and e-commerce, with PII redaction,
  audit trails, and guardrails. Fini exposes a public v2 REST API for managing agents, conversations, knowledge (sources,
  articles, folders), rules, tags, and prompts, and for driving the agent loop through its Generate Answer endpoint. Backed
  by Y Combinator (S22) and Matrix Partners.
url: https://raw.githubusercontent.com/api-evangelist/fini/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- matrix-partners
x-tier: stub
x-tier-reason: portfolio-lead
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-19'
tags:
- Company
- Artificial Intelligence
- AI Agents
- Customer Support
- Customer Experience
- Knowledge Management
- Conversational AI
- Voice AI
- Helpdesk
- Regulated Industries
image: https://mintcdn.com/fini/images/shared/logos/fini-light.png
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- aid: fini:fini-agents-api
  name: Fini Agents API
  description: The Agents API from Fini — 1 operation(s) for agents.
  humanURL: https://docs.usefini.com/en/api-reference/authentication
  baseURL: https://api-prod.usefini.com/v2
  tags:
  - Agents
  properties:
  - type: OpenAPI
    url: openapi/fini-agents-api-openapi.yml
- aid: fini:fini-articles-api
  name: Fini Articles API
  description: The Articles API from Fini — 6 operation(s) for articles.
  humanURL: https://docs.usefini.com/en/api-reference/authentication
  baseURL: https://api-prod.usefini.com/v2
  tags:
  - Articles
  properties:
  - type: OpenAPI
    url: openapi/fini-articles-api-openapi.yml
- aid: fini:fini-conversations-api
  name: Fini Conversations API
  description: The Conversations API from Fini — 3 operation(s) for conversations.
  humanURL: https://docs.usefini.com/en/api-reference/authentication
  baseURL: https://api-prod.usefini.com/v2
  tags:
  - Conversations
  properties:
  - type: OpenAPI
    url: openapi/fini-conversations-api-openapi.yml
- aid: fini:fini-knowledge-api
  name: Fini Knowledge API
  description: The Knowledge API from Fini — 5 operation(s) for knowledge.
  humanURL: https://docs.usefini.com/en/api-reference/authentication
  baseURL: https://api-prod.usefini.com/v2
  tags:
  - Knowledge
  properties:
  - type: OpenAPI
    url: openapi/fini-knowledge-api-openapi.yml
- aid: fini:fini-knowledge-folders-api
  name: Fini Knowledge Folders API
  description: The Knowledge Folders API from Fini — 4 operation(s) for knowledge folders.
  humanURL: https://docs.usefini.com/en/api-reference/authentication
  baseURL: https://api-prod.usefini.com/v2
  tags:
  - Knowledge Folders
  properties:
  - type: OpenAPI
    url: openapi/fini-knowledge-folders-api-openapi.yml
- aid: fini:fini-prompts-api
  name: Fini Prompts API
  description: The Prompts API from Fini — 3 operation(s) for prompts.
  humanURL: https://docs.usefini.com/en/api-reference/authentication
  baseURL: https://api-prod.usefini.com/v2
  tags:
  - Prompts
  properties:
  - type: OpenAPI
    url: openapi/fini-prompts-api-openapi.yml
- aid: fini:fini-rules-api
  name: Fini Rules API
  description: The Rules API from Fini — 6 operation(s) for rules.
  humanURL: https://docs.usefini.com/en/api-reference/authentication
  baseURL: https://api-prod.usefini.com/v2
  tags:
  - Rules
  properties:
  - type: OpenAPI
    url: openapi/fini-rules-api-openapi.yml
- aid: fini:fini-sources-api
  name: Fini Sources API
  description: The Sources API from Fini — 5 operation(s) for sources.
  humanURL: https://docs.usefini.com/en/api-reference/authentication
  baseURL: https://api-prod.usefini.com/v2
  tags:
  - Sources
  properties:
  - type: OpenAPI
    url: openapi/fini-sources-api-openapi.yml
- aid: fini:fini-tags-api
  name: Fini Tags API
  description: The Tags API from Fini — 5 operation(s) for tags.
  humanURL: https://docs.usefini.com/en/api-reference/authentication
  baseURL: https://api-prod.usefini.com/v2
  tags:
  - Tags
  properties:
  - type: OpenAPI
    url: openapi/fini-tags-api-openapi.yml
common:
- type: Website
  url: https://usefini.com
- type: DeveloperPortal
  url: https://docs.usefini.com/introduction
- type: Documentation
  url: https://docs.usefini.com/introduction
- type: APIReference
  url: https://docs.usefini.com/en/api-reference/authentication
- type: Blog
  url: https://www.usefini.com/blog
- type: Pricing
  url: https://www.usefini.com/pricing
- type: SignUp
  url: https://www.usefini.com/company/contact
- type: TermsOfService
  url: https://www.usefini.com/security/terms-of-service
- type: PrivacyPolicy
  url: https://www.usefini.com/security/privacy-policy
- type: Authentication
  url: authentication/fini-authentication.yml
- type: Conventions
  url: conventions/fini-conventions.yml
- type: ErrorCatalog
  url: errors/fini-problem-types.yml
- type: Lifecycle
  url: lifecycle/fini-lifecycle.yml
- type: DataModel
  url: data-model/fini-data-model.yml
- type: MCPServer
  url: mcp/fini-mcp.yml
- type: AgentSkill
  url: skills/_index.yml
- type: Overlay
  url: overlays/fini-openapi-overlay.yaml
- type: LLMsTxt
  url: llms/fini-llms.txt
- type: WellKnown
  url: well-known/fini-well-known.yml
- type: AgenticAccess
  url: agentic-access/fini-agentic-access.yml
- type: Conformance
  url: conformance/fini-conformance.yml
- type: Compliance
  url: security/fini-trust-center.yml
- type: TrustCenter
  url: security/fini-trust-center.yml
- type: DomainSecurity
  url: security/fini-domain-security.yml
- type: VulnerabilityDisclosure
  url: security/fini-vulnerability-disclosure.yml
- type: Security
  url: security/fini-vulnerability-disclosure.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence