Dispatch website screenshot

Dispatch

Dispatch (Dispatch Technologies, Boston MA) is a service-orchestration platform for enterprises that fulfil work through networks of independent contractors and third-party service providers - manufacturer warranty, home and property claims, retail, franchise and proptech. Dispatch gives the brand visibility into work performed by providers who keep using their own field-service tools, and gives the homeowner a tracked, branded service experience. Its public REST API v3 exposes the core business objects - jobs, customers, organizations, appointments, users, sources, brands, survey responses and composite work orders - to job sources such as warranty companies and equipment manufacturers, and to service enterprises running first-party branch networks. The API is secured with OAuth 2.0 bearer tokens, offers a full sandbox environment, and is documented in a public GitHub repository.

Dispatch publishes 11 APIs on the APIs.io network, including Appointments API, Authentication API, Brands API, and 8 more. Tagged areas include Field Service, Service Orchestration, Work Orders, Scheduling, and Contractor Networks.

The Dispatch catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Dispatch’s developer surface includes documentation, API reference, getting-started guide, engineering blog, support, authentication, sandbox, and 20 more developer resources.

37.0/100 thin ▬ flat Agent 25/100 agent aware saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0
AccessSelf serve
2 APIs
Field ServiceService OrchestrationWork OrdersSchedulingContractor NetworksHome ServicesWarrantyCustomer ExperienceLogisticsCompany

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0
Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/dispatch: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 11

Individual APIs this provider publishes, each with its own machine-readable definition.

Dispatch Appointments API

Scheduled times at which an assigned technician performs work for a job.

Dispatch Authentication API

OAuth 2.0 token issuance and refresh.

Dispatch Brands API

Brands or divisions controlling logo and copy. Accessible only to job sources.

Dispatch Customers API

The homeowner or end customer a job belongs to.

Dispatch Files API

Files and photos associated with a job.

Dispatch Jobs API

A single body of work for a customer, assigned to an organization.

Dispatch Organizations API

The branch or third-party service provider responsible for doing the work.

Dispatch Sources API

Where job information originated.

Dispatch Survey Responses API

Customer surveys sent when an appointment or job completes.

Dispatch Users API

Dispatchers and technicians using the Dispatch applications.

Dispatch Work Orders API

Composite object creating jobs, customers, organizations and appointments in one call.

Scroll for all 11

Open Collections 12

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

Scroll for all 12

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Dispatch Authentication

oauth2/http · 2 schemes

SECURITY

Dispatch Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Get Started 3

Portal, sign-up, and the first successful call

Documentation 2

Reference material describing how the API behaves

Agent Surfaces 4

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Build 3

SDKs, sample code, and the tooling you integrate with

Access & Security 2

Authentication, authorization, and security posture

Operate 2

Status, limits, changes, and where to get help

Commercial 2

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Other 1

Properties that don't map to a standard resource type

Source (apis.yml)

apis.yml Raw ↑
aid: dispatch
name: Dispatch
description: Dispatch (Dispatch Technologies, Boston MA) is a service-orchestration platform for enterprises that fulfil work
  through networks of independent contractors and third-party service providers - manufacturer warranty, home and property
  claims, retail, franchise and proptech. Dispatch gives the brand visibility into work performed by providers who keep using
  their own field-service tools, and gives the homeowner a tracked, branded service experience. Its public REST API v3 exposes
  the core business objects - jobs, customers, organizations, appointments, users, sources, brands, survey responses and composite
  work orders - to job sources such as warranty companies and equipment manufacturers, and to service enterprises running
  first-party branch networks. The API is secured with OAuth 2.0 bearer tokens, offers a full sandbox environment, and is
  documented in a public GitHub repository.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://dispatch.me/wp-content/uploads/2019/11/cropped-favicon-1-300x300.png
url: https://raw.githubusercontent.com/api-evangelist/dispatch/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- a16z
- y-combinator
x-tier: enriched
x-tier-reason: public-rest-api
x-identity-note: 'This slug was created from VC portfolio harvests that list only the name "Dispatch" with no domain, and
  at least three unrelated companies share it. This repo profiles Dispatch Technologies (dispatch.me), the field-service orchestration
  platform - the identity confirmed by a live public API and a GitHub organization (github.com/DispatchMe) whose homepage
  field points at dispatch.me. The Y Combinator entry (ycombinator.com/companies/dispatch, Spring 2026) is a different company:
  Dispatch, the space-logistics firm at dispatch.space building reentry vehicles and orbital infrastructure - it has no API
  surface and should be split into its own slug. A third namesake, dispatch.io, sells client-data onboarding to financial
  advisors and runs a non-public API at api.dispatch.io with no published developer documentation. The x-backed-by list is
  therefore unreliable for this repo and should be re-attributed when the portfolio entries are disambiguated.'
x-namesakes:
- name: Dispatch (space logistics)
  url: https://dispatch.space/
  source: https://www.ycombinator.com/companies/dispatch
  note: Y Combinator Spring 2026. Reentry vehicles and orbital infrastructure for space manufacturing. No API surface. Needs
    its own slug.
- name: Dispatch (advisor client data)
  url: https://dispatch.io/
  note: Client-data onboarding and sync for financial advisors. api.dispatch.io responds but publishes no developer documentation.
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-20'
tags:
- Field Service
- Service Orchestration
- Work Orders
- Scheduling
- Contractor Networks
- Home Services
- Warranty
- Customer Experience
- Logistics
- Company
apis:
- aid: dispatch:dispatch-appointments-api
  name: Dispatch Appointments API
  description: Scheduled times at which an assigned technician performs work for a job.
  humanURL: https://github.com/DispatchMe/v3-api-docs
  baseURL: https://api.dispatch.me
  tags:
  - Appointments
  properties:
  - type: OpenAPI
    url: openapi/dispatch-appointments-api-openapi.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs
  - type: APIReference
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md
  - type: GettingStarted
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#getting-started
  - type: Authentication
    url: authentication/dispatch-authentication.yml
  - type: Sandbox
    url: sandbox/dispatch-sandbox.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#files-photos
- aid: dispatch:dispatch-authentication-api
  name: Dispatch Authentication API
  description: OAuth 2.0 token issuance and refresh.
  humanURL: https://github.com/DispatchMe/v3-api-docs
  baseURL: https://api.dispatch.me
  tags:
  - Authentication
  properties:
  - type: OpenAPI
    url: openapi/dispatch-authentication-api-openapi.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs
  - type: APIReference
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md
  - type: GettingStarted
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#getting-started
  - type: Authentication
    url: authentication/dispatch-authentication.yml
  - type: Sandbox
    url: sandbox/dispatch-sandbox.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#files-photos
- aid: dispatch:dispatch-brands-api
  name: Dispatch Brands API
  description: Brands or divisions controlling logo and copy. Accessible only to job sources.
  humanURL: https://github.com/DispatchMe/v3-api-docs
  baseURL: https://api.dispatch.me
  tags:
  - Brands
  properties:
  - type: OpenAPI
    url: openapi/dispatch-brands-api-openapi.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs
  - type: APIReference
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md
  - type: GettingStarted
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#getting-started
  - type: Authentication
    url: authentication/dispatch-authentication.yml
  - type: Sandbox
    url: sandbox/dispatch-sandbox.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#files-photos
- aid: dispatch:dispatch-customers-api
  name: Dispatch Customers API
  description: The homeowner or end customer a job belongs to.
  humanURL: https://github.com/DispatchMe/v3-api-docs
  baseURL: https://api.dispatch.me
  tags:
  - Customers
  properties:
  - type: OpenAPI
    url: openapi/dispatch-customers-api-openapi.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs
  - type: APIReference
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md
  - type: GettingStarted
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#getting-started
  - type: Authentication
    url: authentication/dispatch-authentication.yml
  - type: Sandbox
    url: sandbox/dispatch-sandbox.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#files-photos
- aid: dispatch:dispatch-files-api
  name: Dispatch Files API
  description: Files and photos associated with a job.
  humanURL: https://github.com/DispatchMe/v3-api-docs
  baseURL: https://api.dispatch.me
  tags:
  - File
  tags_raw:
  - Files
  properties:
  - type: OpenAPI
    url: openapi/dispatch-files-api-openapi.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs
  - type: APIReference
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md
  - type: GettingStarted
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#getting-started
  - type: Authentication
    url: authentication/dispatch-authentication.yml
  - type: Sandbox
    url: sandbox/dispatch-sandbox.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#files-photos
- aid: dispatch:dispatch-jobs-api
  name: Dispatch Jobs API
  description: A single body of work for a customer, assigned to an organization.
  humanURL: https://github.com/DispatchMe/v3-api-docs
  baseURL: https://api.dispatch.me
  tags:
  - Job
  tags_raw:
  - Jobs
  properties:
  - type: OpenAPI
    url: openapi/dispatch-jobs-api-openapi.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs
  - type: APIReference
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md
  - type: GettingStarted
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#getting-started
  - type: Authentication
    url: authentication/dispatch-authentication.yml
  - type: Sandbox
    url: sandbox/dispatch-sandbox.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#files-photos
- aid: dispatch:dispatch-organizations-api
  name: Dispatch Organizations API
  description: The branch or third-party service provider responsible for doing the work.
  humanURL: https://github.com/DispatchMe/v3-api-docs
  baseURL: https://api.dispatch.me
  tags:
  - Organization
  tags_raw:
  - Organizations
  properties:
  - type: OpenAPI
    url: openapi/dispatch-organizations-api-openapi.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs
  - type: APIReference
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md
  - type: GettingStarted
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#getting-started
  - type: Authentication
    url: authentication/dispatch-authentication.yml
  - type: Sandbox
    url: sandbox/dispatch-sandbox.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#files-photos
- aid: dispatch:dispatch-sources-api
  name: Dispatch Sources API
  description: Where job information originated.
  humanURL: https://github.com/DispatchMe/v3-api-docs
  baseURL: https://api.dispatch.me
  tags:
  - Sources
  properties:
  - type: OpenAPI
    url: openapi/dispatch-sources-api-openapi.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs
  - type: APIReference
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md
  - type: GettingStarted
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#getting-started
  - type: Authentication
    url: authentication/dispatch-authentication.yml
  - type: Sandbox
    url: sandbox/dispatch-sandbox.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#files-photos
- aid: dispatch:dispatch-survey-responses-api
  name: Dispatch Survey Responses API
  description: Customer surveys sent when an appointment or job completes.
  humanURL: https://github.com/DispatchMe/v3-api-docs
  baseURL: https://api.dispatch.me
  tags:
  - Survey Responses
  properties:
  - type: OpenAPI
    url: openapi/dispatch-survey-responses-api-openapi.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs
  - type: APIReference
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md
  - type: GettingStarted
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#getting-started
  - type: Authentication
    url: authentication/dispatch-authentication.yml
  - type: Sandbox
    url: sandbox/dispatch-sandbox.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#files-photos
- aid: dispatch:dispatch-users-api
  name: Dispatch Users API
  description: Dispatchers and technicians using the Dispatch applications.
  humanURL: https://github.com/DispatchMe/v3-api-docs
  baseURL: https://api.dispatch.me
  tags:
  - User
  tags_raw:
  - Users
  properties:
  - type: OpenAPI
    url: openapi/dispatch-users-api-openapi.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs
  - type: APIReference
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md
  - type: GettingStarted
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#getting-started
  - type: Authentication
    url: authentication/dispatch-authentication.yml
  - type: Sandbox
    url: sandbox/dispatch-sandbox.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#files-photos
- aid: dispatch:dispatch-work-orders-api
  name: Dispatch Work Orders API
  description: Composite object creating jobs, customers, organizations and appointments in one call.
  humanURL: https://github.com/DispatchMe/v3-api-docs
  baseURL: https://api.dispatch.me
  tags:
  - Work Orders
  properties:
  - type: OpenAPI
    url: openapi/dispatch-work-orders-api-openapi.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs
  - type: APIReference
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md
  - type: GettingStarted
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#getting-started
  - type: Authentication
    url: authentication/dispatch-authentication.yml
  - type: Sandbox
    url: sandbox/dispatch-sandbox.yml
  - type: Documentation
    url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#files-photos
common:
- type: Overlay
  url: overlays/dispatch-files-v1-overlay.yaml
- type: Website
  url: https://dispatch.me
- type: Documentation
  url: https://github.com/DispatchMe/v3-api-docs
- type: APIReference
  url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md
- type: GettingStarted
  url: https://github.com/DispatchMe/v3-api-docs/blob/master/source/index.html.md#getting-started
- type: GitHubOrganization
  url: https://github.com/DispatchMe
- type: Blog
  url: https://dispatch.me/blog
- type: Support
  url: https://dispatch.me/contact
- type: Login
  url: https://dispatch.me/login
- type: TermsOfService
  url: https://dispatch.me/terms-of-service
- type: PrivacyPolicy
  url: https://dispatch.me/privacy-policy
- type: StatusPage
  url: https://status.dispatch.me
- type: Authentication
  url: authentication/dispatch-authentication.yml
- type: Conventions
  url: conventions/dispatch-conventions.yml
- type: ErrorCatalog
  url: errors/dispatch-problem-types.yml
- type: Lifecycle
  url: lifecycle/dispatch-lifecycle.yml
- type: Sandbox
  url: sandbox/dispatch-sandbox.yml
- type: DataModel
  url: data-model/dispatch-data-model.yml
- type: Conformance
  url: conformance/dispatch-conformance.yml
- type: Webhooks
  url: asyncapi/dispatch-webhooks.yml
- type: WellKnown
  url: well-known/dispatch-well-known.yml
- type: Packages
  url: packages/dispatch-packages.yml
- type: SDKs
  url: packages/dispatch-packages.yml
- type: X-MCPServerCandidate
  url: mcp/dispatch-mcp.yml
  note: 'Renamed from MCPServer 2026-09-03 (roadmap#247): the manifest self-describes as status: candidate — a tool list derived
    from the published API contracts, not an existing server. The scorer already read the manifest and reported mcp_server
    correctly; the MCPServer type was crediting the artifact-type surfaces with a server that does not exist.'
- type: LLMsTxt
  url: llms/dispatch-llms.txt
- type: AgentSkill
  url: skills/_index.yml
- type: DomainSecurity
  url: security/dispatch-domain-security.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-20'
  status: enriched
  artifacts_added: 18
  pass: local-v1

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