Usersnap

Usersnap is a user feedback platform from Perg/Linz, Austria that lets product, development, customer success, and marketing teams capture, organize, and act on user feedback with embeddable widgets for screenshots, screen recordings, ratings, and surveys. Beyond the widgets, Usersnap ships a plan-gated platform REST API (JWT bearer auth) for submitting and querying feedback, HMAC-signed webhooks, an official npm browser package, and a hosted MCP server (mcp.usersnap.com) secured with OAuth 2.1 + PKCE so AI assistants can query feedback and create opportunities.

Usersnap publishes 4 APIs on the APIs.io network, including feedback API, pre_submit API, project API, and 1 more. Tagged areas include Company, Feedback, Bug Tracking, Customer Experience, and Product Management.

The Usersnap catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Usersnap’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, pricing, signup flow, and 32 more developer resources.

🌐 Visit website 📡 Source on GitHub

52.3/100 developing ▬ flat Agent 55/100 agent ready saas Full breakdown ↓
scored 2026-09-06 · rubric v0.19.0

1 APIs 1 MCP Servers

Company Feedback Bug Tracking Customer Experience Product Management Surveys Software-as-a-Service

Kin Score

Kin Score How this is scored →
scored 2026-09-06 · rubric v0.19.0

Composite quality — 52.3/100 · developing

Contract Quality 15.7 / 25

Developer Ergonomics 10.6 / 20

Access Clarity 12.1 / 20

Operational Transparency 5.8 / 13

Contract Governance 0.5 / 12

Discoverability 7.6 / 10

Agent readiness — 55/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 6 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 6 / 6

Protected Resource Metadata 5 / 5

Registration Without a Human 6 / 6

Agentic Commerce Well-Known Document 0 / 5

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/usersnap: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 4

Individual APIs this provider publishes, each with its own machine-readable definition.

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Scopes 1

OAuth scopes governing access to this provider's APIs.

Usersnap Scopes

2 scopes · authorizationCode

2 scopes

SCOPES

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

SignUp

SignUp

Login

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 5

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

LLMsTxt

MCPServer

WellKnown

AgentSkill

Design & Contract 7

Pagination, idempotency, versioning, errors, and events

ErrorCatalog

Conventions

Conformance

Lifecycle

DataModel

Components

Webhooks

Scroll for all 7

Build 4

SDKs, sample code, and the tooling you integrate with

PostmanWorkspace

PostmanWorkspace

GitHubOrganization

GitHubOrganization

Packages

Packages

SDKs

SDKs

Access & Security 7

Authentication, authorization, and security posture

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

Security

TrustCenter

Compliance

Authentication

OAuthScopes

Scroll for all 7

Operate 4

Status, limits, changes, and where to get help

Support

StatusPage

ChangeLog

ChangeLog

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Other 1

Properties that don't map to a standard resource type

Overlay

Overlay

Source (apis.yml)

aid: usersnap
name: Usersnap
description: Usersnap is a user feedback platform from Perg/Linz, Austria that lets product, development, customer success,
  and marketing teams capture, organize, and act on user feedback with embeddable widgets for screenshots, screen recordings,
  ratings, and surveys. Beyond the widgets, Usersnap ships a plan-gated platform REST API (JWT bearer auth) for submitting
  and querying feedback, HMAC-signed webhooks, an official npm browser package, and a hosted MCP server (mcp.usersnap.com)
  secured with OAuth 2.1 + PKCE so AI assistants can query feedback and create opportunities.
url: https://raw.githubusercontent.com/api-evangelist/usersnap/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- speedinvest
x-tier: enriched
x-tier-reason: active-api-provider
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - authentication
  - scopes
  - security
  generated: '2026-09-03'
  method: derived
image: https://github.com/usersnap.png
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Feedback
- Bug Tracking
- Customer Experience
- Product Management
- Surveys
- Software-as-a-Service
tags_raw:
- Company
- Feedback
- Bug Tracking
- Customer Experience
- Product Management
- Surveys
- SaaS
apis:
- aid: usersnap:usersnap-feedback-api
  name: Usersnap feedback API
  description: Feedback related endpoints
  humanURL: https://help.usersnap.com/reference/rest-api
  baseURL: https://platform.usersnap.com/v0.1
  tags:
  - Feedback
  tags_raw:
  - feedback
  properties:
  - type: OpenAPI
    url: openapi/usersnap-feedback-api-openapi.yml
  - type: Documentation
    url: https://help.usersnap.com/reference/rest-api
  - type: SwaggerHub
    url: https://app.swaggerhub.com/apis/usersnap6/usersnap-api/0.1
- aid: usersnap:usersnap-pre-submit-api
  name: Usersnap pre_submit API
  description: Available options for submission
  humanURL: https://help.usersnap.com/reference/rest-api
  baseURL: https://platform.usersnap.com/v0.1
  tags: []
  tags_raw:
  - pre_submit
  properties:
  - type: OpenAPI
    url: openapi/usersnap-pre-submit-api-openapi.yml
  - type: Documentation
    url: https://help.usersnap.com/reference/rest-api
  - type: SwaggerHub
    url: https://app.swaggerhub.com/apis/usersnap6/usersnap-api/0.1
- aid: usersnap:usersnap-project-api
  name: Usersnap project API
  description: Project related endpoints
  humanURL: https://help.usersnap.com/reference/rest-api
  baseURL: https://platform.usersnap.com/v0.1
  tags:
  - Project
  tags_raw:
  - project
  properties:
  - type: OpenAPI
    url: openapi/usersnap-project-api-openapi.yml
  - type: Documentation
    url: https://help.usersnap.com/reference/rest-api
  - type: SwaggerHub
    url: https://app.swaggerhub.com/apis/usersnap6/usersnap-api/0.1
- aid: usersnap:usersnap-submit-api
  name: Usersnap submit API
  description: Submit feedback
  humanURL: https://help.usersnap.com/reference/rest-api
  baseURL: https://platform.usersnap.com/v0.1
  tags:
  - Submit
  tags_raw:
  - submit
  properties:
  - type: OpenAPI
    url: openapi/usersnap-submit-api-openapi.yml
  - type: Documentation
    url: https://help.usersnap.com/reference/rest-api
  - type: SwaggerHub
    url: https://app.swaggerhub.com/apis/usersnap6/usersnap-api/0.1
common:
- type: Overlay
  url: overlays/usersnap-api-overlay.yaml
- type: PostmanWorkspace
  url: https://www.postman.com/kinlaneapi/usersnap/overview
- type: AgenticAccess
  url: agentic-access/usersnap-agentic-access.yml
- type: VulnerabilityDisclosure
  url: security/usersnap-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/usersnap-domain-security.yml
- type: Website
  url: https://usersnap.com
- type: DeveloperPortal
  url: https://help.usersnap.com/
- type: Documentation
  url: https://help.usersnap.com/docs/getting-started-with-usersnap
- type: APIReference
  url: https://help.usersnap.com/reference/rest-api
- type: GettingStarted
  url: https://help.usersnap.com/docs/getting-started-with-usersnap
- type: Support
  url: https://usersnap.com/contact
- type: Blog
  url: https://usersnap.com/blog
- type: Pricing
  url: https://usersnap.com/pricing
- type: StatusPage
  url: https://status.usersnap.com/
- type: GitHubOrganization
  url: https://github.com/usersnap
- type: TermsOfService
  url: https://usersnap.com/terms-of-service
- type: PrivacyPolicy
  url: https://usersnap.com/privacy-policy
- type: SignUp
  url: https://usersnap.com/signup
- type: Login
  url: https://app.usersnap.com/
- type: Security
  url: https://usersnap.com/security
- type: TrustCenter
  url: security/usersnap-trust-center.yml
- type: Compliance
  url: https://usersnap.com/security
- type: ChangeLog
  url: https://portal.usersnap.com/changelog/2bdcb520-7c12-4691-b9fe-94784b8bd8d6
- type: ChangeLog
  url: changelog/usersnap-changelog.yml
- type: LLMsTxt
  url: llms/usersnap-llms.txt
- type: MCPServer
  url: mcp/usersnap-mcp.yml
- type: Packages
  url: packages/usersnap-packages.yml
- type: SDKs
  url: packages/usersnap-packages.yml
- type: WellKnown
  url: well-known/usersnap-well-known.yml
- type: Authentication
  url: authentication/usersnap-authentication.yml
- type: OAuthScopes
  url: scopes/usersnap-scopes.yml
- type: ErrorCatalog
  url: errors/usersnap-problem-types.yml
- type: Conventions
  url: conventions/usersnap-conventions.yml
- type: Conformance
  url: conformance/usersnap-conformance.yml
- type: Lifecycle
  url: lifecycle/usersnap-lifecycle.yml
- type: DataModel
  url: data-model/usersnap-data-model.yml
- type: Components
  url: components/usersnap-components.yml
- type: Webhooks
  url: asyncapi/usersnap-webhooks.yml
- type: AgentSkill
  url: skills/_index.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 25
  pass: local-v1

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