Usersnap

Usersnap is a user feedback platform from Perg/Linz, Austria that lets product, development, customer success, and marketing teams capture, organize, and act on user feedback with embeddable widgets for screenshots, screen recordings, ratings, and surveys. Beyond the widgets, Usersnap ships a plan-gated platform REST API (JWT bearer auth) for submitting and querying feedback, HMAC-signed webhooks, an official npm browser package, and a hosted MCP server (mcp.usersnap.com) secured with OAuth 2.1 + PKCE so AI assistants can query feedback and create opportunities.

Usersnap publishes 4 APIs on the APIs.io network, including feedback API, pre_submit API, project API, and 1 more. Tagged areas include Company, Feedback, Bug Tracking, Customer Experience, and Product Management.

The Usersnap catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Usersnap’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, pricing, signup flow, and 30 more developer resources.

61.3/100 strong ▬ flat Agent 75/100 agent native Full breakdown ↓
scored 2026-07-23 · rubric v0.5
AccessSelf serve
4 APIs 1 MCP Servers
CompanyFeedbackBug TrackingCustomer ExperienceProduct ManagementSurveysSaaS

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-23 · rubric v0.5
Composite quality — 61.3/100 · strong
Contract Quality 17.3 / 25
Developer Ergonomics 14.8 / 20
Commercial Clarity 12.1 / 20
Operational Transparency 7.2 / 13
Governance 0.0 / 12
Discoverability 10.0 / 10
Agent readiness — 75/100 · agent native
Machine-Readable Contract 18 / 18
Agentic Access Contract 15 / 15
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 8 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 6 / 6
Agent Skills 5 / 5
Well-Known Catalog 4 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/usersnap: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 4

Individual APIs this provider publishes, each with its own machine-readable definition.

Usersnap feedback API

Feedback related endpoints

Usersnap pre_submit API

Available options for submission

Usersnap project API

Project related endpoints

Usersnap submit API

Submit feedback

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

usersnap-mcp.yml

MCP SERVER

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Usersnap Authentication

http · 1 scheme

SECURITY

Usersnap Domain Security

TLSv1.2 · HSTS · DMARC

SECURITY

Usersnap Vulnerability Disclosure

disclosure policy published

SECURITY

Usersnap Trust Center

trust center published

SECURITY

Scopes 1

OAuth scopes governing access to this provider's APIs.

Usersnap Scopes

2 scopes · authorizationCode

2 scopes

SCOPES

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Usersnap Agentic Access

8 operations · 3 acting

8 operations · 3 acting

AGENTIC

Resources

Get Started 4

Portal, sign-up, and the first successful call

Documentation 2

Reference material describing how the API behaves

Agent Surfaces 5

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 7

Pagination, idempotency, versioning, errors, and events

Scroll for all 7

Build 3

SDKs, sample code, and the tooling you integrate with

Access & Security 7

Authentication, authorization, and security posture

Scroll for all 7

Operate 4

Status, limits, changes, and where to get help

Commercial 3

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: usersnap
name: Usersnap
description: Usersnap is a user feedback platform from Perg/Linz, Austria that lets product, development, customer success,
  and marketing teams capture, organize, and act on user feedback with embeddable widgets for screenshots, screen recordings,
  ratings, and surveys. Beyond the widgets, Usersnap ships a plan-gated platform REST API (JWT bearer auth) for submitting
  and querying feedback, HMAC-signed webhooks, an official npm browser package, and a hosted MCP server (mcp.usersnap.com)
  secured with OAuth 2.1 + PKCE so AI assistants can query feedback and create opportunities.
url: https://raw.githubusercontent.com/api-evangelist/usersnap/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- speedinvest
x-tier: enriched
x-tier-reason: active-api-provider
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://github.com/usersnap.png
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Feedback
- Bug Tracking
- Customer Experience
- Product Management
- Surveys
- SaaS
apis:
- aid: usersnap:usersnap-feedback-api
  name: Usersnap feedback API
  description: Feedback related endpoints
  humanURL: https://help.usersnap.com/reference/rest-api
  baseURL: https://platform.usersnap.com/v0.1
  tags:
  - feedback
  properties:
  - type: OpenAPI
    url: openapi/usersnap-feedback-api-openapi.yml
  - type: Documentation
    url: https://help.usersnap.com/reference/rest-api
  - type: SwaggerHub
    url: https://app.swaggerhub.com/apis/usersnap6/usersnap-api/0.1
- aid: usersnap:usersnap-pre-submit-api
  name: Usersnap pre_submit API
  description: Available options for submission
  humanURL: https://help.usersnap.com/reference/rest-api
  baseURL: https://platform.usersnap.com/v0.1
  tags:
  - pre_submit
  properties:
  - type: OpenAPI
    url: openapi/usersnap-pre-submit-api-openapi.yml
  - type: Documentation
    url: https://help.usersnap.com/reference/rest-api
  - type: SwaggerHub
    url: https://app.swaggerhub.com/apis/usersnap6/usersnap-api/0.1
- aid: usersnap:usersnap-project-api
  name: Usersnap project API
  description: Project related endpoints
  humanURL: https://help.usersnap.com/reference/rest-api
  baseURL: https://platform.usersnap.com/v0.1
  tags:
  - project
  properties:
  - type: OpenAPI
    url: openapi/usersnap-project-api-openapi.yml
  - type: Documentation
    url: https://help.usersnap.com/reference/rest-api
  - type: SwaggerHub
    url: https://app.swaggerhub.com/apis/usersnap6/usersnap-api/0.1
- aid: usersnap:usersnap-submit-api
  name: Usersnap submit API
  description: Submit feedback
  humanURL: https://help.usersnap.com/reference/rest-api
  baseURL: https://platform.usersnap.com/v0.1
  tags:
  - submit
  properties:
  - type: OpenAPI
    url: openapi/usersnap-submit-api-openapi.yml
  - type: Documentation
    url: https://help.usersnap.com/reference/rest-api
  - type: SwaggerHub
    url: https://app.swaggerhub.com/apis/usersnap6/usersnap-api/0.1
common:
- type: AgenticAccess
  url: agentic-access/usersnap-agentic-access.yml
- type: VulnerabilityDisclosure
  url: security/usersnap-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/usersnap-domain-security.yml
- type: Website
  url: https://usersnap.com
- type: DeveloperPortal
  url: https://help.usersnap.com/
- type: Documentation
  url: https://help.usersnap.com/docs/getting-started-with-usersnap
- type: APIReference
  url: https://help.usersnap.com/reference/rest-api
- type: GettingStarted
  url: https://help.usersnap.com/docs/getting-started-with-usersnap
- type: Support
  url: https://usersnap.com/contact
- type: Blog
  url: https://usersnap.com/blog
- type: Pricing
  url: https://usersnap.com/pricing
- type: StatusPage
  url: https://status.usersnap.com/
- type: GitHubOrganization
  url: https://github.com/usersnap
- type: TermsOfService
  url: https://usersnap.com/terms-of-service
- type: PrivacyPolicy
  url: https://usersnap.com/privacy-policy
- type: SignUp
  url: https://usersnap.com/signup
- type: Login
  url: https://app.usersnap.com/
- type: Security
  url: https://usersnap.com/security
- type: TrustCenter
  url: security/usersnap-trust-center.yml
- type: Compliance
  url: https://usersnap.com/security
- type: ChangeLog
  url: https://portal.usersnap.com/changelog/2bdcb520-7c12-4691-b9fe-94784b8bd8d6
- type: ChangeLog
  url: changelog/usersnap-changelog.yml
- type: LLMsTxt
  url: llms/usersnap-llms.txt
- type: MCPServer
  url: mcp/usersnap-mcp.yml
- type: Packages
  url: packages/usersnap-packages.yml
- type: SDKs
  url: packages/usersnap-packages.yml
- type: WellKnown
  url: well-known/usersnap-well-known.yml
- type: Authentication
  url: authentication/usersnap-authentication.yml
- type: OAuthScopes
  url: scopes/usersnap-scopes.yml
- type: ErrorCatalog
  url: errors/usersnap-problem-types.yml
- type: Conventions
  url: conventions/usersnap-conventions.yml
- type: Conformance
  url: conformance/usersnap-conformance.yml
- type: Lifecycle
  url: lifecycle/usersnap-lifecycle.yml
- type: DataModel
  url: data-model/usersnap-data-model.yml
- type: Components
  url: components/usersnap-components.yml
- type: Webhooks
  url: asyncapi/usersnap-webhooks.yml
- type: AgentSkill
  url: skills/_index.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 25
  pass: local-v1