Usersnap

Usersnap is a user feedback platform from Perg/Linz, Austria that lets product, development, customer success, and marketing teams capture, organize, and act on user feedback with embeddable widgets for screenshots, screen recordings, ratings, and surveys. Beyond the widgets, Usersnap ships a plan-gated platform REST API (JWT bearer auth) for submitting and querying feedback, HMAC-signed webhooks, an official npm browser package, and a hosted MCP server (mcp.usersnap.com) secured with OAuth 2.1 + PKCE so AI assistants can query feedback and create opportunities.

Usersnap publishes 4 API contracts indexed on the APIs.io network, including Feedback API, Pre Submit API, Project API, and 1 more. Tagged areas include Company, Feedback, Bug Tracking, Customer Experience, and Product Management.

The Usersnap catalog on APIs.io includes 1 event-driven AsyncAPI specification and 1 Spectral governance ruleset.

Usersnap’s developer surface includes engineering blog, documentation, API reference, getting-started guide, support, pricing, signup flow, and 36 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

67.0/100 exemplar ▬ flat Agent 52/100 agent ready Front door AI 5/6 prominent Heartbeat 40/100 slowing saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

AccessPaid

1 published contract 1 MCP Servers 2 Agent Skills

Company Feedback Bug Tracking Customer Experience Product Management Surveys Software-as-a-Service

What this lets a business do 1

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Customer Service Management

BC-430

FeedbackSubmit

GET /projects/{project_id}/feedbacks POST /projects/{api_key}/feedbacks

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 67.0/100 · exemplar

Contract Quality 10.7 / 19

Developer Ergonomics 10.1 / 15

Access Clarity 15.0 / 15

Operational Transparency 4.4 / 10

Contract Governance 1.6 / 9

Discoverability 5.6 / 8

Regulatory Posture 6.8 / 15

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 52/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 6 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 6 / 6

Protected Resource Metadata 5 / 5

Registration Without a Human 6 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 0 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Rate-Limit Signaling +7 pts — OpenAPI responses document X-RateLimit-* / RateLimit headers (verified), else a rate_limits artifact or RateLimits link (documented)
Documented Reversibility +6 pts — a reversal operation in the contract, graded up when a window is documented too
Agentic Commerce Well-Known Document +5 pts — a parsing /.well-known/ucp.json or acp.json declaring a version and at least one service, OR (0.27) a live x402 payment challenge from _data/x402-adoption.json — `self` when its endpoints are on the provider's own domain, `platform` when they are on a vendor's
Dry-Run / Simulate Mode +4 pts — OpenAPI: destructive operations expose a dry_run / simulate / preview / validate_only parameter

3 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 57.1 — up to +10.7 composite points
Contract Governance scores 18.2 — up to +9.8 composite points
Operational Transparency scores 44.7 — up to +7.2 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/usersnap/apis.yml: open an issue on github.com/api-evangelist/usersnap to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Surveys, Market Research and Experience Management	builds-on	44.4	-	-
Zoom App Marketplace and Partner Ecosystem (builders and partners on Zoom)	builds-on	44.4	-	-
Browser Extension Stores (company-published Firefox add-ons; Chrome Web Store unreadable)	builds-on	44.4	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 4

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

Model Context Protocol (MCP)

measured — observed by APIs.io (verified)

OAuth 2.0 Protected Resource Metadata

measured — observed by APIs.io (verified)

Dynamic Client Registration

measured — observed by APIs.io (published)

OpenAPI

measured — observed by APIs.io (published)

APIs 4

Individual APIs this provider publishes, each with its own machine-readable definition.

Usersnap Feedback API

Feedback related endpoints

Usersnap Pre Submit API

Available options for submission

Usersnap Project API

Project related endpoints

Usersnap Submit API

Submit feedback

Postman Collections 4

Ready-to-run Postman collections for exercising this provider's APIs.

Usersnap feedback API

POSTMAN

Usersnap feedback pre_submit API

POSTMAN

Usersnap feedback project API

POSTMAN

Usersnap feedback submit API

POSTMAN

Open Collections 4

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Usersnap feedback API

OPEN COLLECTION

Usersnap feedback pre_submit API

OPEN COLLECTION

Usersnap feedback project API

OPEN COLLECTION

Usersnap feedback submit API

OPEN COLLECTION

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Usersnap MCP Server

Remote MCP server at mcp.usersnap.com over HTTP.

MCP SERVER

Agent Skills 2

Packaged agent skills for driving this provider's APIs from an AI assistant.

Pull and filter feedback from Usersnap

AGENT SKILL

Submit user feedback to a Usersnap project

AGENT SKILL

Usersnap API pricing

Prices published by Usersnap, read 2026-10-28 from usersnap.com/pricing.

Plan	Price
Starter	€49/month Includes: 2 Seats, 2 Projects, 2 Announcements, Opportunity board, Integrations
Growth	€129/month Includes: Unlimited seats, 10 Projects, 10 Announcements, 20 Channel sources, Segments, Email automations
Professional	€219/month Includes: Unlimited seats, 20 Projects, 20 Announcements, 40 Channel sources, 200 Sentiment processing, Public
Premium	€459/month Includes: Unlimited seats, 50 Projects, 50 Announcements, 100 Channel sources, 300 Sentiment processing, Custo
Enterprise	Talk to sales Includes: Custom Projects, Custom Channels, Custom Analytics credits, SSO & SAML, 99.9% Uptime SLA

Plan details, limits and sources →

Billed by: subscription · FinOps profile →

Pricing Plans 2

Published pricing tiers and plan structures.

Usersnap Plans Pricing

5 plans

PLANS

Usersnap Price Estimates

0 plans

PLANS

Service Levels 1

Uptime the provider promises or reports, as SLA4OAI. Read from its own pages; APIs.io runs no monitors.

Usersnap

SLA

FinOps 1

Cost, billing, and metering signals for API financial operations.

Usersnap Finops

FINOPS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Usersnap Webhooks

ASYNCAPI

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

Usersnap API Rules

54 rules · 52 errors 1 warnings 1 info

SPECTRAL

OpenAPI Overlays 1

Overlays applied on top of this provider's contracts. Each card says who wrote it: a document the provider publishes, or one API Evangelist derived or generated.

Usersnap Api Overlay

5 actions · update · usersnap-api-openapi-original.json

DERIVED

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Usersnap Authentication

http · 1 scheme

SECURITY

Usersnap Domain Security

TLSv1.2 · HSTS · DMARC

SECURITY

Usersnap Vulnerability Disclosure

no policy recorded

SECURITY

Usersnap Trust Center

trust center published

SECURITY

Scopes 1

OAuth scopes governing access to this provider's APIs.

Usersnap Scopes

2 scopes · authorizationCode

2 scopes

SCOPES

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Usersnap Agentic Access

8 operations · 1 acting

AGENTIC

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

SignUp

SignUp

Login

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 5

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

LLMsTxt

MCPServer

WellKnown

AgentSkill

Design & Contract 7

Pagination, idempotency, versioning, errors, and events

ErrorCatalog

Conventions

Conformance

Lifecycle

DataModel

Components

Webhooks

Scroll for all 7

Build 4

SDKs, sample code, and the tooling you integrate with

PostmanWorkspace

PostmanWorkspace

GitHubOrganization

GitHubOrganization

Packages

Packages

SDKs

SDKs

Access & Security 7

Authentication, authorization, and security posture

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

Security

TrustCenter

Compliance

Authentication

OAuthScopes

Scroll for all 7

Operate 4

Status, limits, changes, and where to get help

Support

StatusPage

ChangeLog

ChangeLog

Commercial 4

Pricing, plans, and the legal terms of use

Plans

Pricing

TermsOfService

PrivacyPolicy

Company 4

The organization behind the API

Blog

BlogRSS

Website

Blog

Other 2

Properties that don't map to a standard resource type

CapabilityMap

CapabilityMap

Overlay

Overlay

Source (apis.yml)

aid: usersnap
name: Usersnap
description: Usersnap is a user feedback platform from Perg/Linz, Austria that lets product, development, customer success,
  and marketing teams capture, organize, and act on user feedback with embeddable widgets for screenshots, screen recordings,
  ratings, and surveys. Beyond the widgets, Usersnap ships a plan-gated platform REST API (JWT bearer auth) for submitting
  and querying feedback, HMAC-signed webhooks, an official npm browser package, and a hosted MCP server (mcp.usersnap.com)
  secured with OAuth 2.1 + PKCE so AI assistants can query feedback and create opportunities.
url: https://raw.githubusercontent.com/api-evangelist/usersnap/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- speedinvest
x-tier: enriched
x-tier-reason: active-api-provider
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: paid
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Paid
  confidence: high
  source:
  - plans
  - authentication
  - scopes
  - security
  generated: '2026-11-06'
  method: derived
image: https://github.com/usersnap.png
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-10-06'
x-docs-platform: readme
x-docs-platform-confidence: high
x-docs-platform-checked: 2026-10-17
tags:
- Company
- Feedback
- Bug Tracking
- Customer Experience
- Product Management
- Surveys
- Software-as-a-Service
tags_raw:
- Company
- Feedback
- Bug Tracking
- Customer Experience
- Product Management
- Surveys
- SaaS
apis:
- aid: usersnap:usersnap-feedback-api
  name: Usersnap Feedback API
  description: Feedback related endpoints
  humanURL: https://help.usersnap.com/reference/rest-api
  baseURL: https://platform.usersnap.com/v0.1
  tags:
  - Feedback
  tags_raw:
  - feedback
  properties:
  - type: OpenAPI
    url: openapi/usersnap-feedback-api-openapi.yml
  - type: Documentation
    url: https://help.usersnap.com/reference/rest-api
  - type: SwaggerHub
    url: https://app.swaggerhub.com/apis/usersnap6/usersnap-api/0.1
- aid: usersnap:usersnap-pre-submit-api
  name: Usersnap Pre Submit API
  description: Available options for submission
  humanURL: https://help.usersnap.com/reference/rest-api
  baseURL: https://platform.usersnap.com/v0.1
  tags: []
  tags_raw:
  - pre_submit
  properties:
  - type: OpenAPI
    url: openapi/usersnap-pre-submit-api-openapi.yml
  - type: Documentation
    url: https://help.usersnap.com/reference/rest-api
  - type: SwaggerHub
    url: https://app.swaggerhub.com/apis/usersnap6/usersnap-api/0.1
- aid: usersnap:usersnap-project-api
  name: Usersnap Project API
  description: Project related endpoints
  humanURL: https://help.usersnap.com/reference/rest-api
  baseURL: https://platform.usersnap.com/v0.1
  tags:
  - Project
  tags_raw:
  - project
  properties:
  - type: OpenAPI
    url: openapi/usersnap-project-api-openapi.yml
  - type: Documentation
    url: https://help.usersnap.com/reference/rest-api
  - type: SwaggerHub
    url: https://app.swaggerhub.com/apis/usersnap6/usersnap-api/0.1
- aid: usersnap:usersnap-submit-api
  name: Usersnap Submit API
  description: Submit feedback
  humanURL: https://help.usersnap.com/reference/rest-api
  baseURL: https://platform.usersnap.com/v0.1
  tags:
  - Submit
  tags_raw:
  - submit
  properties:
  - type: OpenAPI
    url: openapi/usersnap-submit-api-openapi.yml
  - type: Documentation
    url: https://help.usersnap.com/reference/rest-api
  - type: SwaggerHub
    url: https://app.swaggerhub.com/apis/usersnap6/usersnap-api/0.1
common:
- type: Plans
  url: plans/usersnap-plans-pricing.yml
- url: https://usersnap.com/blog/
  type: Blog
- url: https://usersnap.com/blog/feed/
  type: BlogRSS
- type: CapabilityMap
  url: capabilities/usersnap-capability-edges.yml
  name: Usersnap Business Capability Map
- type: Overlay
  url: overlays/usersnap-api-overlay.yaml
- type: PostmanWorkspace
  url: https://www.postman.com/kinlaneapi/usersnap/overview
- type: AgenticAccess
  url: agentic-access/usersnap-agentic-access.yml
- type: VulnerabilityDisclosure
  url: security/usersnap-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/usersnap-domain-security.yml
- type: Website
  url: https://usersnap.com
- type: DeveloperPortal
  url: https://help.usersnap.com/
- type: Documentation
  url: https://help.usersnap.com/docs/getting-started-with-usersnap
- type: APIReference
  url: https://help.usersnap.com/reference/rest-api
- type: GettingStarted
  url: https://help.usersnap.com/docs/getting-started-with-usersnap
- type: Support
  url: https://usersnap.com/contact
- type: Blog
  url: https://usersnap.com/blog
- type: Pricing
  url: https://usersnap.com/pricing
- type: StatusPage
  url: https://status.usersnap.com/
- type: GitHubOrganization
  url: https://github.com/usersnap
- type: TermsOfService
  url: https://usersnap.com/terms-of-service
- type: PrivacyPolicy
  url: https://usersnap.com/privacy-policy
- type: SignUp
  url: https://usersnap.com/signup
- type: Login
  url: https://app.usersnap.com/
- type: Security
  url: https://usersnap.com/security
- type: TrustCenter
  url: security/usersnap-trust-center.yml
- type: Compliance
  url: https://usersnap.com/security
- type: ChangeLog
  url: https://portal.usersnap.com/changelog/2bdcb520-7c12-4691-b9fe-94784b8bd8d6
- type: ChangeLog
  url: changelog/usersnap-changelog.yml
- type: LLMsTxt
  url: llms/usersnap-llms.txt
- type: MCPServer
  url: mcp/usersnap-mcp.yml
- type: Packages
  url: packages/usersnap-packages.yml
- type: SDKs
  url: packages/usersnap-packages.yml
- type: WellKnown
  url: well-known/usersnap-well-known.yml
- type: Authentication
  url: authentication/usersnap-authentication.yml
- type: OAuthScopes
  url: scopes/usersnap-scopes.yml
- type: ErrorCatalog
  url: errors/usersnap-problem-types.yml
- type: Conventions
  url: conventions/usersnap-conventions.yml
- type: Conformance
  url: conformance/usersnap-conformance.yml
- type: Lifecycle
  url: lifecycle/usersnap-lifecycle.yml
- type: DataModel
  url: data-model/usersnap-data-model.yml
- type: Components
  url: components/usersnap-components.yml
- type: Webhooks
  url: asyncapi/usersnap-webhooks.yml
- type: AgentSkill
  url: skills/_index.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 25
  pass: local-v1

Usersnap API — frequently asked questions

Does Usersnap have an API?

Yes. APIs.io lists 4 APIs from Usersnap, including Usersnap Feedback API, Usersnap Pre Submit API and Usersnap Project API, and 1 more.

Is there an OpenAPI specification for the Usersnap API?

Yes. APIs.io indexes 4 OpenAPI specifications for Usersnap, each linked for download from this page.

How do I authenticate with the Usersnap API?

Usersnap documents its authentication (http · 1 scheme). The details are profiled on APIs.io as Usersnap Authentication.

How much does the Usersnap API cost?

Usersnap publishes its prices; its Starter plan is €49/month as of 2026-10-28. APIs.io lists 5 pricing plans for Usersnap, with each plan's price, limits and inclusions under Pricing on this page.

Does Usersnap have an MCP server?

Yes. APIs.io lists 1 MCP server for Usersnap: Remote MCP server at mcp.usersnap.com over HTTP.

Is the Usersnap API ready for AI agents?

Usersnap has a Kin Score of 67.0 out of 100 (exemplar) and an Agent Readiness score of 51.9 (agent-ready), scored by API Evangelist on 2026-11-06.

Work with this as data

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get_provider_operationsEvery operation across all of their OpenAPIs — one call instead of parsing every spec.
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get_provider_evidenceHow each part of their score was established. Free — the basis for a claim should not sit behind it.
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