Usersnap Webhooks

generated: '2026-07-21'
method: searched
source: https://help.usersnap.com/docs/webhook
type: Webhooks
notes: >-
  Usersnap publishes no AsyncAPI document; this captures the documented
  webhook surface. The webhook integration is a gated feature configured per
  project (Integrations tab > Webhook).
webhooks:
  - name: feedback-webhook
    description: >-
      Delivers a JSON payload for feedback items to a customer-supplied
      webhook URL. Payload fields include feedback_number, link, client
      (url, user_agent, screen size, client), screenshot url, comment.text,
      geo.ip_address, fields[] (order/label/values), rating.value,
      request.text, state.identifier, and visitor.email.
    direction: outbound
    delivery:
      method: POST
      content_type: application/json
      retries: >-
        Usersnap checks the response status code and retries delivery several
        times when the endpoint returns a non-200 status.
security:
  signature:
    headers: [X-Usersnap-Signature, X-Usersnap-Timestamp]
    algorithm: HMAC-SHA256
    detail: >-
      X-Usersnap-Signature is the HMAC SHA-256 of the request body keyed with
      the per-integration security token; the X-Usersnap-Timestamp value is
      folded into the hash (as 32 little-endian bytes) to prevent replay
      attacks. Verification examples published for Python/Flask and
      Node/Express (github.com/usersnap/public, expressjs-webhook-integration).