Usersnap Trust Center

generated: '2026-07-21'
method: searched
probe: false
url: https://usersnap.com/security
title: Make security matter (Usersnap security page)
certifications: []
hosting_certifications: [SOC 1, SOC 2/SSAE16/ISAE 3402, ISO 27001]
hosting_certifications_note: >-
  The SOC 1 / SOC 2 / ISO 27001 certifications named on the page belong to
  the AWS data centers hosting Usersnap (EU-central-1, Frankfurt), not to
  Usersnap itself. Usersnap does not publish its own SOC 2 / ISO 27001
  certificate on this page.
compliance:
  - id: gdpr
    claim: Compliance with GDPR (data hosted in European AWS data centers; enterprise security documentation package available on request)
  - id: pci
    claim: Payment processing & PCI compliance listed in the Enterprise security information overview (payments handled via processor).
program:
  self_service: Detailed public overview of security measures for Self-Service plans.
  enterprise: Enhanced security information package for Enterprise customers (request via form).
controls_published:
  - Multi-tier infrastructure with security gateways and firewalls (AWS VPC)
  - Hosting in AWS eu-central-1 (Frankfurt)
  - Secure transport via HTTPS; encryption in transfer and at rest
  - Backups and disaster recovery; redundant services and failover
  - Penetration and vulnerability scans; latest versions and security patches
  - SSO / federated services and multi-factor authentication
  - Permissions and roles; data segregation and data access controls
  - Incident response, security training, background checks
  - Business continuity plan and corporate security policies
  - Cybersecurity and E&O insurance
evidence:
  - source: https://usersnap.com/security
    keywords: [security, GDPR, encryption, compliance, incident response]