Clarabridge website screenshot

Clarabridge

Clarabridge was a customer experience management (CEM) and conversational analytics company known for its natural-language-understanding platform that analyzed unstructured customer feedback — contact-center transcripts, chat, email, surveys, social media, and online reviews — to surface sentiment, emotion, effort, intent, and emerging topics. Qualtrics acquired Clarabridge in 2021, and the technology has since been integrated and rebranded inside the Qualtrics XM platform: Clarabridge Studio became Qualtrics XM Discover and Clarabridge Engage became Qualtrics Connect. Clarabridge no longer operates an independent developer portal or public API; its capabilities are now delivered through Qualtrics. This profile is retained as a company/brand record in the API Evangelist network with an acquisition pointer to Qualtrics.

Clarabridge is profiled on the APIs.io network. Tagged areas include Company, Customer Experience, Conversational Analytics, Text Analytics, and Sentiment Analysis.

Clarabridge’s developer surface includes documentation and 2 more developer resources.

🌐 Visit website 📡 Source on GitHub
8.5/100 minimal ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5
0 APIs
CompanyCustomer ExperienceConversational AnalyticsText AnalyticsSentiment AnalysisNatural Language UnderstandingVoice of the CustomerAcquired

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 8.5/100 · minimal
Contract Quality 0.0 / 25
Developer Ergonomics 1.7 / 20
Commercial Clarity 0.0 / 20
Operational Transparency 0.0 / 13
Governance 0.0 / 12
Discoverability 6.8 / 10
Agent readiness — 0/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/clarabridge: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Security Posture 1

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Clarabridge Domain Security

DMARC

SECURITY

Resources

Documentation 1

Reference material describing how the API behaves

Documentation
Documentation

Access & Security 1

Authentication, authorization, and security posture

DomainSecurity
DomainSecurity

Company 1

The organization behind the API

Website
Website

Source (apis.yml)

apis.yml Raw ↑ 
aid: clarabridge
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/clarabridge.png
name: Clarabridge
description: 'Clarabridge was a customer experience management (CEM) and conversational analytics company known for its natural-language-understanding
  platform that analyzed unstructured customer feedback — contact-center transcripts, chat, email, surveys, social media,
  and online reviews — to surface sentiment, emotion, effort, intent, and emerging topics. Qualtrics acquired Clarabridge
  in 2021, and the technology has since been integrated and rebranded inside the Qualtrics XM platform: Clarabridge Studio
  became Qualtrics XM Discover and Clarabridge Engage became Qualtrics Connect. Clarabridge no longer operates an independent
  developer portal or public API; its capabilities are now delivered through Qualtrics. This profile is retained as a company/brand
  record in the API Evangelist network with an acquisition pointer to Qualtrics.'
url: https://raw.githubusercontent.com/api-evangelist/clarabridge/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- general-catalyst
x-tier: stub
x-tier-reason: portfolio-lead
x-status: acquired
x-acquired-by: qualtrics
x-acquired-year: '2021'
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-18'
tags:
- Company
- Customer Experience
- Conversational Analytics
- Text Analytics
- Sentiment Analysis
- Natural Language Understanding
- Voice of the Customer
- Acquired
apis: []
common:
- type: Website
  url: https://www.clarabridge.com/
  name: Clarabridge (redirects to Qualtrics)
- type: Documentation
  url: https://www.qualtrics.com/clarabridge/
  name: Clarabridge on Qualtrics
- type: DomainSecurity
  url: security/clarabridge-domain-security.yml
  name: Domain security posture (probed)
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence