UserTesting

UserTesting is a human insight platform for experience research: teams recruit vetted participants, run usability tests, surveys, live conversations, and interaction tests, and analyze session videos, transcripts, and QXscore experience metrics. Its developer surface at developer.usertesting.com exposes the Results API (v2) for programmatic access to session data, videos, transcripts, clips, highlight reels, and QXscores, plus Legacy (v1) endpoints for embedding content from classic tests. Authentication is OAuth 2.0 client credentials issued against its Okta authorization server, and an official MCP server (early access) connects the platform to Claude, ChatGPT, Figma Make, and other AI clients.

UserTesting publishes 8 API contracts indexed on the APIs.io network, including Clip API, General Session Data API, Highlightreel API, and 5 more. Tagged areas include Company, User Research, Usability Testing, Human Insight, and Customer Experience.

The UserTesting catalog on APIs.io includes 1 Spectral governance ruleset.

UserTesting’s developer surface includes documentation, API reference, getting-started guide, authentication, changelog, support, engineering blog, and 29 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

62.6/100 strong ▬ flat Agent 54/100 agent native Front door AI 5/6 prominent Heartbeat 94/100 alive saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

AccessPaid

2 published contracts 1 MCP Servers 3 Agent Skills

Company User ResearchUsability TestingHuman InsightCustomer Experience Surveys Video TranscriptsExperience Metrics

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 62.6/100 · strong

Contract Quality 11.1 / 21

Developer Ergonomics 10.0 / 17

Access Clarity 14.5 / 17

Operational Transparency 5.5 / 11

Contract Governance 1.9 / 10

Discoverability 6.4 / 9

Regulatory Posture 6.8 / 15

Agent readiness — 54/100 · agent native

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 6 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 9 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 4 / 4

Delegated User Identity 6 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 6 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics does not apply to this provider. The published contracts declare no write operations, and a read-only API cannot create-or-update. The facet is excluded from this provider's denominator entirely — not scored zero. A reference or data API is not deficient for being unable to upsert.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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<a href="https://apis.io/providers/usertesting/"><img src="https://apis.io/badge/usertesting/card.svg" alt="UserTesting on APIs.io — Kin Score by API Evangelist"></a>

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Agent readiness — checks not met, largest first (exact, from this profile):

Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Typed Event Surface +6 pts — AsyncAPI document, OR webhooks/callbacks objects in the as-published OpenAPI, OR common[].type includes Webhooks
Protected Resource Metadata +5 pts — a served /.well-known/oauth-protected-resource carrying `resource` (documented), and naming its authorization_servers (verified)
Agentic Commerce Well-Known Document +5 pts — a parsing /.well-known/ucp.json or acp.json declaring a version and at least one service, OR (0.27) a live x402 payment challenge from _data/x402-adoption.json — `self` when its endpoints are on the provider's own domain, `platform` when they are on a vendor's
Well-Known Catalog +4 pts — common[].type includes WellKnown, APICatalog, or api-catalog

1 more unmet check in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 52.0 — up to +12.0 composite points
Contract Governance scores 18.2 — up to +9.8 composite points
Developer Ergonomics scores 58.9 — up to +8.2 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/usertesting/apis.yml: open an issue on github.com/api-evangelist/usertesting to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Surveys, Market Research and Experience Management	mixed	44.1	-	-
Zoom App Marketplace and Partner Ecosystem (builders and partners on Zoom)	mixed	44.1	-	-
UK G-Cloud Suppliers (UK public-sector cloud procurement)	mixed	44.1	-	-
Adobe Exchange (publishers of Creative Cloud, Experience Cloud and Document Cloud integrations)	mixed	44.1	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 4

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

Model Context Protocol (MCP)

measured — observed by APIs.io (documented)

Dynamic Client Registration

measured — observed by APIs.io (published)

OpenAPI

measured — observed by APIs.io (published)

OAuth 2.0

measured — observed by APIs.io (declared)

APIs 8

Individual APIs this provider publishes, each with its own machine-readable definition.

UserTesting Clip API

The Clip API from UserTesting — 1 operation(s) for clip.

UserTesting General Session Data API

Retrieve session summaries and detailed session results from a test.

UserTesting Highlightreel API

The Highlightreel API from UserTesting — 1 operation(s) for highlightreel.

UserTesting QXscore Data API

Access Quality of Experience Scores (QXscores) calculated from a test's completed sessions.

UserTesting Session API

The Session API from UserTesting — 1 operation(s) for session.

UserTesting Studies API

The Studies API from UserTesting — 2 operation(s) for studies.

UserTesting Video Data API

Access session video data, including transcripts, video download links, clips, and highlight reels.

UserTesting Workspaces API

The Workspaces API from UserTesting — 2 operation(s) for workspaces.

Scroll for all 8

Open Collections 8

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Integrations (v1) Clip API

OPEN COLLECTION

Integrations (v1) Clip General Session Data API

OPEN COLLECTION

Integrations (v1) Clip Highlightreel API

OPEN COLLECTION

Integrations (v1) Clip QXscore Data API

OPEN COLLECTION

Integrations (v1) Clip Session API

OPEN COLLECTION

Integrations (v1) Clip Studies API

OPEN COLLECTION

Integrations (v1) Clip Video Data API

OPEN COLLECTION

Integrations (v1) Clip Workspaces API

OPEN COLLECTION

Scroll for all 8

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

UserTesting MCP Server

UserTesting ships an official MCP server, currently in limited early access. Per the product page, it connects UserTesting to Claude, ChatGPT, Figma Make, and other MCP clients ...

MCP SERVER

Agent Skills 3

Packaged agent skills for driving this provider's APIs from an AI assistant.

Download session videos, transcripts, and clips

AGENT SKILL

Pull all session results for a test

AGENT SKILL

Track QXscore and export highlight reels

AGENT SKILL

UserTesting API pricing

Prices published by UserTesting, read 2026-10-28 from www.usertesting.com/plans.

Plan	Price
Advanced	Request pricing Includes: AI-generated Insight Summaries; global participant panel across 60+ countries; unmoderated and moder
Ultimate	Request pricing Includes: Everything in Advanced plus AI-generated test creation, Insights Hub, card sorting and tree testing,
Ultimate+	Request pricing Includes: Everything in Ultimate; includes Team-based Unlimited plan, Figma plugin, custom insights services,

Plan details, limits and sources →

Rate limits

Results API (v2) requests: 10 requests per minute

Compiled by API Evangelist, not yet checked against UserTesting's documentation. Rate-limit details →

Pricing Plans 1

Published pricing tiers and plan structures.

Usertesting Plans Pricing

3 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Usertesting Rate Limits

1 limits

RATE LIMITS

Service Levels 1

Uptime the provider promises or reports, as SLA4OAI. Read from its own pages; APIs.io runs no monitors.

UserTesting

SLA

FinOps 1

Cost, billing, and metering signals for API financial operations.

Usertesting Finops

FINOPS

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

UserTesting API Rules

59 rules · 55 errors 3 warnings 1 info

SPECTRAL

OpenAPI Overlays 2

Overlays applied on top of this provider's contracts. Each card says who wrote it: a document the provider publishes, or one API Evangelist derived or generated.

Usertesting Legacy V1 Overlay

3 actions · update · usertesting-legacy-v1-openapi.yml

DERIVED

Usertesting Results V2 Overlay

3 actions · update · usertesting-results-v2-openapi.yml

DERIVED

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Usertesting Authentication

http/oauth2 · 2 schemes

SECURITY

Usertesting Domain Security

TLSv1.2 · HSTS · DMARC

SECURITY

Usertesting Vulnerability Disclosure

Hackerone

SECURITY

Usertesting Trust Center

SOC 2, ISO 27001:2022 (auditor CoalFire), ISO 27701, CSA STAR, HIPAA, GDPR, CCPA

SECURITY

Scopes 1

OAuth scopes governing access to this provider's APIs.

Usertesting Scopes

1 scope · clientCredentials

1 scopes

SCOPES

Resources

Get Started 3

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

Login

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 4

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

WellKnown

MCPServer

AgentSkill

Design & Contract 5

Pagination, idempotency, versioning, errors, and events

Conformance

ErrorCatalog

Lifecycle

Conventions

DataModel

Build 2

SDKs, sample code, and the tooling you integrate with

Packages

Packages

GitHubOrganization

GitHubOrganization

Access & Security 7

Authentication, authorization, and security posture

Authentication

Authentication

OAuthScopes

OAuthScopes

DomainSecurity

DomainSecurity

VulnerabilityDisclosure

VulnerabilityDisclosure

Security

Security

TrustCenter

TrustCenter

Compliance

Compliance

Scroll for all 7

Operate 5

Status, limits, changes, and where to get help

StatusPage

RateLimits

ChangeLog

Support

Community

Commercial 4

Pricing, plans, and the legal terms of use

Plans

Pricing

TermsOfService

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Other 2

Properties that don't map to a standard resource type

Overlay

Overlay

Overlay

Overlay

Source (apis.yml)

aid: usertesting
name: UserTesting
description: 'UserTesting is a human insight platform for experience research: teams recruit vetted participants, run usability
  tests, surveys, live conversations, and interaction tests, and analyze session videos, transcripts, and QXscore experience
  metrics. Its developer surface at developer.usertesting.com exposes the Results API (v2) for programmatic access to session
  data, videos, transcripts, clips, highlight reels, and QXscores, plus Legacy (v1) endpoints for embedding content from classic
  tests. Authentication is OAuth 2.0 client credentials issued against its Okta authorization server, and an official MCP
  server (early access) connects the platform to Claude, ChatGPT, Figma Make, and other AI clients.'
url: https://raw.githubusercontent.com/api-evangelist/usertesting/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- accel
- insight-partners
x-tier: stub
x-tier-reason: portfolio-lead
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: paid
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Paid
  confidence: high
  source:
  - plans
  - authentication
  - scopes
  - security
  generated: '2026-11-06'
  method: derived
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-21'
image: https://dka575ofm4ao0.cloudfront.net/pages-favicon_logos/original/880/U-Glyph-with_R_RGB_Blue_2x.png
x-docs-platform: readme
x-docs-platform-confidence: high
x-docs-platform-checked: 2026-10-17
tags:
- Company
- User Research
- Usability Testing
- Human Insight
- Customer Experience
- Surveys
- Video
- Transcripts
- Experience Metrics
tags_raw:
- Company
- UX Research
- Usability Testing
- Human Insight
- Customer Experience
- Surveys
- Video
- Transcripts
- Experience Metrics
apis:
- aid: usertesting:usertesting-clip-api
  name: UserTesting Clip API
  description: The Clip API from UserTesting — 1 operation(s) for clip.
  humanURL: https://developer.usertesting.com/
  baseURL: https://api.use2.usertesting.com
  tags:
  - Clip
  properties:
  - type: OpenAPI
    url: openapi/usertesting-clip-api-openapi.yml
  - type: Documentation
    url: https://developer.usertesting.com/docs/getting-started
  - type: APIReference
    url: https://developer.usertesting.com/reference
  - type: Documentation
    url: https://developer.usertesting.com/v1.0/docs/legacy-api-endpoints-v1
  - type: APIReference
    url: https://developer.usertesting.com/v1.0/reference
- aid: usertesting:usertesting-general-session-data-api
  name: UserTesting General Session Data API
  description: Retrieve session summaries and detailed session results from a test.
  humanURL: https://developer.usertesting.com/
  baseURL: https://api.use2.usertesting.com
  tags:
  - General Session Data
  properties:
  - type: OpenAPI
    url: openapi/usertesting-general-session-data-api-openapi.yml
  - type: Documentation
    url: https://developer.usertesting.com/docs/getting-started
  - type: APIReference
    url: https://developer.usertesting.com/reference
  - type: Documentation
    url: https://developer.usertesting.com/v1.0/docs/legacy-api-endpoints-v1
  - type: APIReference
    url: https://developer.usertesting.com/v1.0/reference
- aid: usertesting:usertesting-highlightreel-api
  name: UserTesting Highlightreel API
  description: The Highlightreel API from UserTesting — 1 operation(s) for highlightreel.
  humanURL: https://developer.usertesting.com/
  baseURL: https://api.use2.usertesting.com
  tags:
  - Highlightreel
  properties:
  - type: OpenAPI
    url: openapi/usertesting-highlightreel-api-openapi.yml
  - type: Documentation
    url: https://developer.usertesting.com/docs/getting-started
  - type: APIReference
    url: https://developer.usertesting.com/reference
  - type: Documentation
    url: https://developer.usertesting.com/v1.0/docs/legacy-api-endpoints-v1
  - type: APIReference
    url: https://developer.usertesting.com/v1.0/reference
- aid: usertesting:usertesting-qxscore-data-api
  name: UserTesting QXscore Data API
  description: Access Quality of Experience Scores (QXscores) calculated from a test's completed sessions.
  humanURL: https://developer.usertesting.com/
  baseURL: https://api.use2.usertesting.com
  tags:
  - QXscore Data
  properties:
  - type: OpenAPI
    url: openapi/usertesting-qxscore-data-api-openapi.yml
  - type: Documentation
    url: https://developer.usertesting.com/docs/getting-started
  - type: APIReference
    url: https://developer.usertesting.com/reference
  - type: Documentation
    url: https://developer.usertesting.com/v1.0/docs/legacy-api-endpoints-v1
  - type: APIReference
    url: https://developer.usertesting.com/v1.0/reference
- aid: usertesting:usertesting-session-api
  name: UserTesting Session API
  description: The Session API from UserTesting — 1 operation(s) for session.
  humanURL: https://developer.usertesting.com/
  baseURL: https://api.use2.usertesting.com
  tags:
  - Sessions
  tags_raw:
  - Session
  properties:
  - type: OpenAPI
    url: openapi/usertesting-session-api-openapi.yml
  - type: Documentation
    url: https://developer.usertesting.com/docs/getting-started
  - type: APIReference
    url: https://developer.usertesting.com/reference
  - type: Documentation
    url: https://developer.usertesting.com/v1.0/docs/legacy-api-endpoints-v1
  - type: APIReference
    url: https://developer.usertesting.com/v1.0/reference
- aid: usertesting:usertesting-studies-api
  name: UserTesting Studies API
  description: The Studies API from UserTesting — 2 operation(s) for studies.
  humanURL: https://developer.usertesting.com/
  baseURL: https://api.use2.usertesting.com
  tags:
  - Studies
  properties:
  - type: OpenAPI
    url: openapi/usertesting-studies-api-openapi.yml
  - type: Documentation
    url: https://developer.usertesting.com/docs/getting-started
  - type: APIReference
    url: https://developer.usertesting.com/reference
  - type: Documentation
    url: https://developer.usertesting.com/v1.0/docs/legacy-api-endpoints-v1
  - type: APIReference
    url: https://developer.usertesting.com/v1.0/reference
- aid: usertesting:usertesting-video-data-api
  name: UserTesting Video Data API
  description: Access session video data, including transcripts, video download links, clips, and highlight reels.
  humanURL: https://developer.usertesting.com/
  baseURL: https://api.use2.usertesting.com
  tags:
  - Video Data
  properties:
  - type: OpenAPI
    url: openapi/usertesting-video-data-api-openapi.yml
  - type: Documentation
    url: https://developer.usertesting.com/docs/getting-started
  - type: APIReference
    url: https://developer.usertesting.com/reference
  - type: Documentation
    url: https://developer.usertesting.com/v1.0/docs/legacy-api-endpoints-v1
  - type: APIReference
    url: https://developer.usertesting.com/v1.0/reference
- aid: usertesting:usertesting-workspaces-api
  name: UserTesting Workspaces API
  description: The Workspaces API from UserTesting — 2 operation(s) for workspaces.
  humanURL: https://developer.usertesting.com/
  baseURL: https://api.use2.usertesting.com
  tags:
  - Workspace
  tags_raw:
  - Workspaces
  properties:
  - type: OpenAPI
    url: openapi/usertesting-workspaces-api-openapi.yml
  - type: Documentation
    url: https://developer.usertesting.com/docs/getting-started
  - type: APIReference
    url: https://developer.usertesting.com/reference
  - type: Documentation
    url: https://developer.usertesting.com/v1.0/docs/legacy-api-endpoints-v1
  - type: APIReference
    url: https://developer.usertesting.com/v1.0/reference
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Plans
  url: plans/usertesting-plans-pricing.yml
- type: Website
  url: https://www.usertesting.com
- type: DeveloperPortal
  url: https://developer.usertesting.com/
- type: Documentation
  url: https://developer.usertesting.com/docs
- type: APIReference
  url: https://developer.usertesting.com/reference
- type: GettingStarted
  url: https://developer.usertesting.com/docs/getting-started
- type: Authentication
  url: authentication/usertesting-authentication.yml
- type: OAuthScopes
  url: scopes/usertesting-scopes.yml
- type: LLMsTxt
  url: llms/usertesting-llms.txt
- type: WellKnown
  url: well-known/usertesting-well-known.yml
- type: MCPServer
  url: mcp/usertesting-mcp.yml
- type: Overlay
  url: overlays/usertesting-results-v2-overlay.yaml
- type: Overlay
  url: overlays/usertesting-legacy-v1-overlay.yaml
- type: Conformance
  url: conformance/usertesting-conformance.yml
- type: ErrorCatalog
  url: errors/usertesting-problem-types.yml
- type: Lifecycle
  url: lifecycle/usertesting-lifecycle.yml
- type: StatusPage
  url: https://status.usertesting.com/
- type: RateLimits
  url: rate-limits/usertesting-rate-limits.yml
- type: Conventions
  url: conventions/usertesting-conventions.yml
- type: ChangeLog
  url: changelog/usertesting-changelog.yml
- type: DataModel
  url: data-model/usertesting-data-model.yml
- type: AgentSkill
  url: skills/_index.yml
- type: Packages
  url: packages/usertesting-packages.yml
- type: DomainSecurity
  url: security/usertesting-domain-security.yml
- type: VulnerabilityDisclosure
  url: security/usertesting-vulnerability-disclosure.yml
- type: Security
  url: https://hackerone.com/usertesting
- type: TrustCenter
  url: security/usertesting-trust-center.yml
- type: Compliance
  url: https://trust.usertesting.com/
- type: Support
  url: https://support.usertesting.com/hc/en-us
- type: Community
  url: https://community.usertesting.com/
- type: Blog
  url: https://www.usertesting.com/blog
- type: GitHubOrganization
  url: https://github.com/usertesting
- type: Pricing
  url: https://www.usertesting.com/plans
- type: Login
  url: https://www.usertesting.com/login
- type: TermsOfService
  url: https://www.usertesting.com/privacy-center/terms-of-use-enterprise-client
- type: PrivacyPolicy
  url: https://www.usertesting.com/privacy-center/privacy-policy
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 26
  pass: local-v1

UserTesting API — frequently asked questions

Does UserTesting have an API?

Yes. APIs.io lists 8 APIs from UserTesting, including UserTesting Clip API, UserTesting General Session Data API and UserTesting Highlightreel API, and 5 more.

Is there an OpenAPI specification for the UserTesting API?

Yes. APIs.io indexes 8 OpenAPI specifications for UserTesting, each linked for download from this page.

How do I authenticate with the UserTesting API?

UserTesting documents its authentication (http/oauth2 · 2 schemes). The details are profiled on APIs.io as Usertesting Authentication.

How much does the UserTesting API cost?

UserTesting publishes its prices; its Advanced plan is Request pricing as of 2026-10-28. APIs.io lists 3 pricing plans for UserTesting, with each plan's price, limits and inclusions under Pricing on this page.

Does UserTesting have an MCP server?

Yes. APIs.io lists 1 MCP server for UserTesting: UserTesting ships an official MCP server, currently in limited early access. Per the product page, it connects UserTesting to Claude, ChatGPT, Figma Make, and other MCP clients so teams can recruit pa

Is the UserTesting API ready for AI agents?

UserTesting has a Kin Score of 62.6 out of 100 (strong) and an Agent Readiness score of 53.9 (agent-native), scored by API Evangelist on 2026-11-06.

Work with this as data

Every provider here is available over the APIs.io API and to AI agents over MCP.

MCP server

One button, every client — Claude, Cursor, VS Code and the rest.

https://apis.io/mcp

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