UserTesting

UserTesting is a human insight platform for experience research: teams recruit vetted participants, run usability tests, surveys, live conversations, and interaction tests, and analyze session videos, transcripts, and QXscore experience metrics. Its developer surface at developer.usertesting.com exposes the Results API (v2) for programmatic access to session data, videos, transcripts, clips, highlight reels, and QXscores, plus Legacy (v1) endpoints for embedding content from classic tests. Authentication is OAuth 2.0 client credentials issued against its Okta authorization server, and an official MCP server (early access) connects the platform to Claude, ChatGPT, Figma Make, and other AI clients.

UserTesting publishes 8 APIs on the APIs.io network, including Clip API, General Session Data API, Highlightreel API, and 5 more. Tagged areas include Company, UX Research, Usability Testing, Human Insight, and Customer Experience.

UserTesting’s developer surface includes documentation, API reference, getting-started guide, authentication, changelog, support, engineering blog, and 28 more developer resources.

🌐 Visit website 📡 Source on GitHub

48.1/100 developing ▬ flat Agent 53/100 agent native saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0

AccessSelf serve

2 APIs 1 MCP Servers

Company UX ResearchUsability TestingHuman InsightCustomer Experience Surveys Video TranscriptsExperience Metrics

Kin Score

Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0

Composite quality — 48.1/100 · developing

Contract Quality 14.0 / 25

Developer Ergonomics 8.7 / 20

Access Clarity 10.8 / 20

Operational Transparency 6.5 / 13

Contract Governance 0.5 / 12

Discoverability 7.6 / 10

Agent readiness — 53/100 · agent native

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 6 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 9 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 4 / 4

Delegated User Identity 6 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 6 / 6

Agentic Commerce Well-Known Document 0 / 5

Create-or-Update Ergonomics does not apply to this provider. The published contracts declare no write operations, and a read-only API cannot create-or-update. The facet is excluded from this provider's denominator entirely — not scored zero. A reference or data API is not deficient for being unable to upsert.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/usertesting: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 8

Individual APIs this provider publishes, each with its own machine-readable definition.

UserTesting Clip API

The Clip API from UserTesting — 1 operation(s) for clip.

UserTesting General Session Data API

Retrieve session summaries and detailed session results from a test.

UserTesting Highlightreel API

The Highlightreel API from UserTesting — 1 operation(s) for highlightreel.

UserTesting QXscore Data API

Access Quality of Experience Scores (QXscores) calculated from a test's completed sessions.

UserTesting Session API

The Session API from UserTesting — 1 operation(s) for session.

UserTesting Studies API

The Studies API from UserTesting — 2 operation(s) for studies.

UserTesting Video Data API

Access session video data, including transcripts, video download links, clips, and highlight reels.

UserTesting Workspaces API

The Workspaces API from UserTesting — 2 operation(s) for workspaces.

Scroll for all 8

Open Collections 9

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

Integrations (v1) Clip API

OPEN COLLECTION

Integrations (v1) Clip General Session Data API

OPEN COLLECTION

Integrations (v1) Clip Highlightreel API

OPEN COLLECTION

Integrations (v1) Clip QXscore Data API

OPEN COLLECTION

Integrations (v1) Clip Session API

OPEN COLLECTION

Integrations (v1) Clip Studies API

OPEN COLLECTION

Integrations (v1) Clip Video Data API

OPEN COLLECTION

Integrations (v1) Clip Workspaces API

OPEN COLLECTION

Scroll for all 9

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

UserTesting MCP Server

UserTesting ships an official MCP server, currently in limited early access. Per the product page, it connects UserTesting to Claude, ChatGPT, Figma Make, and other MCP clients ...

MCP SERVER

Rate Limits 1

Documented rate limits and quota policies.

Usertesting Rate Limits

1 limits

RATE LIMITS

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Usertesting Authentication

http/oauth2 · 2 schemes

SECURITY

Usertesting Domain Security

TLSv1.2 · HSTS · DMARC

SECURITY

Usertesting Vulnerability Disclosure

Hackerone

SECURITY

Usertesting Trust Center

SOC 2, ISO 27001:2022 (auditor CoalFire), ISO 27701, CSA STAR, HIPAA, GDPR, CCPA

SECURITY

Scopes 1

OAuth scopes governing access to this provider's APIs.

Usertesting Scopes

1 scope · clientCredentials

1 scopes

SCOPES

Resources

Get Started 3

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

Login

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 4

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

WellKnown

MCPServer

AgentSkill

Design & Contract 5

Pagination, idempotency, versioning, errors, and events

Conformance

ErrorCatalog

Lifecycle

Conventions

DataModel

Build 2

SDKs, sample code, and the tooling you integrate with

Packages

Packages

GitHubOrganization

GitHubOrganization

Access & Security 7

Authentication, authorization, and security posture

Authentication

Authentication

OAuthScopes

OAuthScopes

DomainSecurity

DomainSecurity

VulnerabilityDisclosure

VulnerabilityDisclosure

Security

Security

TrustCenter

TrustCenter

Compliance

Compliance

Scroll for all 7

Operate 5

Status, limits, changes, and where to get help

StatusPage

RateLimits

ChangeLog

Support

Community

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Other 2

Properties that don't map to a standard resource type

Overlay

Overlay

Overlay

Overlay

Source (apis.yml)

aid: usertesting
name: UserTesting
description: 'UserTesting is a human insight platform for experience research: teams recruit vetted participants, run usability
  tests, surveys, live conversations, and interaction tests, and analyze session videos, transcripts, and QXscore experience
  metrics. Its developer surface at developer.usertesting.com exposes the Results API (v2) for programmatic access to session
  data, videos, transcripts, clips, highlight reels, and QXscores, plus Legacy (v1) endpoints for embedding content from classic
  tests. Authentication is OAuth 2.0 client credentials issued against its Okta authorization server, and an official MCP
  server (early access) connects the platform to Claude, ChatGPT, Figma Make, and other AI clients.'
url: https://raw.githubusercontent.com/api-evangelist/usertesting/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- accel
- insight-partners
x-tier: stub
x-tier-reason: portfolio-lead
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-21'
image: https://dka575ofm4ao0.cloudfront.net/pages-favicon_logos/original/880/U-Glyph-with_R_RGB_Blue_2x.png
tags:
- Company
- UX Research
- Usability Testing
- Human Insight
- Customer Experience
- Surveys
- Video
- Transcripts
- Experience Metrics
apis:
- aid: usertesting:usertesting-clip-api
  name: UserTesting Clip API
  description: The Clip API from UserTesting — 1 operation(s) for clip.
  humanURL: https://developer.usertesting.com/
  baseURL: https://api.use2.usertesting.com
  tags:
  - Clip
  properties:
  - type: OpenAPI
    url: openapi/usertesting-clip-api-openapi.yml
  - type: Documentation
    url: https://developer.usertesting.com/docs/getting-started
  - type: APIReference
    url: https://developer.usertesting.com/reference
  - type: Documentation
    url: https://developer.usertesting.com/v1.0/docs/legacy-api-endpoints-v1
  - type: APIReference
    url: https://developer.usertesting.com/v1.0/reference
- aid: usertesting:usertesting-general-session-data-api
  name: UserTesting General Session Data API
  description: Retrieve session summaries and detailed session results from a test.
  humanURL: https://developer.usertesting.com/
  baseURL: https://api.use2.usertesting.com
  tags:
  - General Session Data
  properties:
  - type: OpenAPI
    url: openapi/usertesting-general-session-data-api-openapi.yml
  - type: Documentation
    url: https://developer.usertesting.com/docs/getting-started
  - type: APIReference
    url: https://developer.usertesting.com/reference
  - type: Documentation
    url: https://developer.usertesting.com/v1.0/docs/legacy-api-endpoints-v1
  - type: APIReference
    url: https://developer.usertesting.com/v1.0/reference
- aid: usertesting:usertesting-highlightreel-api
  name: UserTesting Highlightreel API
  description: The Highlightreel API from UserTesting — 1 operation(s) for highlightreel.
  humanURL: https://developer.usertesting.com/
  baseURL: https://api.use2.usertesting.com
  tags:
  - Highlightreel
  properties:
  - type: OpenAPI
    url: openapi/usertesting-highlightreel-api-openapi.yml
  - type: Documentation
    url: https://developer.usertesting.com/docs/getting-started
  - type: APIReference
    url: https://developer.usertesting.com/reference
  - type: Documentation
    url: https://developer.usertesting.com/v1.0/docs/legacy-api-endpoints-v1
  - type: APIReference
    url: https://developer.usertesting.com/v1.0/reference
- aid: usertesting:usertesting-qxscore-data-api
  name: UserTesting QXscore Data API
  description: Access Quality of Experience Scores (QXscores) calculated from a test's completed sessions.
  humanURL: https://developer.usertesting.com/
  baseURL: https://api.use2.usertesting.com
  tags:
  - QXscore Data
  properties:
  - type: OpenAPI
    url: openapi/usertesting-qxscore-data-api-openapi.yml
  - type: Documentation
    url: https://developer.usertesting.com/docs/getting-started
  - type: APIReference
    url: https://developer.usertesting.com/reference
  - type: Documentation
    url: https://developer.usertesting.com/v1.0/docs/legacy-api-endpoints-v1
  - type: APIReference
    url: https://developer.usertesting.com/v1.0/reference
- aid: usertesting:usertesting-session-api
  name: UserTesting Session API
  description: The Session API from UserTesting — 1 operation(s) for session.
  humanURL: https://developer.usertesting.com/
  baseURL: https://api.use2.usertesting.com
  tags:
  - Session
  properties:
  - type: OpenAPI
    url: openapi/usertesting-session-api-openapi.yml
  - type: Documentation
    url: https://developer.usertesting.com/docs/getting-started
  - type: APIReference
    url: https://developer.usertesting.com/reference
  - type: Documentation
    url: https://developer.usertesting.com/v1.0/docs/legacy-api-endpoints-v1
  - type: APIReference
    url: https://developer.usertesting.com/v1.0/reference
- aid: usertesting:usertesting-studies-api
  name: UserTesting Studies API
  description: The Studies API from UserTesting — 2 operation(s) for studies.
  humanURL: https://developer.usertesting.com/
  baseURL: https://api.use2.usertesting.com
  tags:
  - Studies
  properties:
  - type: OpenAPI
    url: openapi/usertesting-studies-api-openapi.yml
  - type: Documentation
    url: https://developer.usertesting.com/docs/getting-started
  - type: APIReference
    url: https://developer.usertesting.com/reference
  - type: Documentation
    url: https://developer.usertesting.com/v1.0/docs/legacy-api-endpoints-v1
  - type: APIReference
    url: https://developer.usertesting.com/v1.0/reference
- aid: usertesting:usertesting-video-data-api
  name: UserTesting Video Data API
  description: Access session video data, including transcripts, video download links, clips, and highlight reels.
  humanURL: https://developer.usertesting.com/
  baseURL: https://api.use2.usertesting.com
  tags:
  - Video Data
  properties:
  - type: OpenAPI
    url: openapi/usertesting-video-data-api-openapi.yml
  - type: Documentation
    url: https://developer.usertesting.com/docs/getting-started
  - type: APIReference
    url: https://developer.usertesting.com/reference
  - type: Documentation
    url: https://developer.usertesting.com/v1.0/docs/legacy-api-endpoints-v1
  - type: APIReference
    url: https://developer.usertesting.com/v1.0/reference
- aid: usertesting:usertesting-workspaces-api
  name: UserTesting Workspaces API
  description: The Workspaces API from UserTesting — 2 operation(s) for workspaces.
  humanURL: https://developer.usertesting.com/
  baseURL: https://api.use2.usertesting.com
  tags:
  - Workspaces
  properties:
  - type: OpenAPI
    url: openapi/usertesting-workspaces-api-openapi.yml
  - type: Documentation
    url: https://developer.usertesting.com/docs/getting-started
  - type: APIReference
    url: https://developer.usertesting.com/reference
  - type: Documentation
    url: https://developer.usertesting.com/v1.0/docs/legacy-api-endpoints-v1
  - type: APIReference
    url: https://developer.usertesting.com/v1.0/reference
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://www.usertesting.com
- type: DeveloperPortal
  url: https://developer.usertesting.com/
- type: Documentation
  url: https://developer.usertesting.com/docs
- type: APIReference
  url: https://developer.usertesting.com/reference
- type: GettingStarted
  url: https://developer.usertesting.com/docs/getting-started
- type: Authentication
  url: authentication/usertesting-authentication.yml
- type: OAuthScopes
  url: scopes/usertesting-scopes.yml
- type: LLMsTxt
  url: llms/usertesting-llms.txt
- type: WellKnown
  url: well-known/usertesting-well-known.yml
- type: MCPServer
  url: mcp/usertesting-mcp.yml
- type: Overlay
  url: overlays/usertesting-results-v2-overlay.yaml
- type: Overlay
  url: overlays/usertesting-legacy-v1-overlay.yaml
- type: Conformance
  url: conformance/usertesting-conformance.yml
- type: ErrorCatalog
  url: errors/usertesting-problem-types.yml
- type: Lifecycle
  url: lifecycle/usertesting-lifecycle.yml
- type: StatusPage
  url: https://status.usertesting.com/
- type: RateLimits
  url: rate-limits/usertesting-rate-limits.yml
- type: Conventions
  url: conventions/usertesting-conventions.yml
- type: ChangeLog
  url: changelog/usertesting-changelog.yml
- type: DataModel
  url: data-model/usertesting-data-model.yml
- type: AgentSkill
  url: skills/_index.yml
- type: Packages
  url: packages/usertesting-packages.yml
- type: DomainSecurity
  url: security/usertesting-domain-security.yml
- type: VulnerabilityDisclosure
  url: security/usertesting-vulnerability-disclosure.yml
- type: Security
  url: https://hackerone.com/usertesting
- type: TrustCenter
  url: security/usertesting-trust-center.yml
- type: Compliance
  url: https://trust.usertesting.com/
- type: Support
  url: https://support.usertesting.com/hc/en-us
- type: Community
  url: https://community.usertesting.com/
- type: Blog
  url: https://www.usertesting.com/blog
- type: GitHubOrganization
  url: https://github.com/usertesting
- type: Pricing
  url: https://www.usertesting.com/plans
- type: Login
  url: https://www.usertesting.com/login
- type: TermsOfService
  url: https://www.usertesting.com/privacy-center/terms-of-use-enterprise-client
- type: PrivacyPolicy
  url: https://www.usertesting.com/privacy-center/privacy-policy
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 26
  pass: local-v1

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