UserTesting · Trust Center

Usertesting Trust Center

Trust center

UserTesting operates a SafeBase-hosted trust center at trust.usertesting.com. The page lists named compliance items with downloadable certificates (document names observed on the page include "UserTesting ISO 27001 Certificate Award - 12.5.2025.pdf" and "UserTesting ISO 27701 Certificate Award - 12.5.2025.pdf"), and states that UserTesting has undergone an accredited third-party ISO 27001:2022 audit performed by CoalFire. Compliance monitoring references Drata.

UserTesting maintains a public trust center documenting SOC 2, ISO 27001:2022 (auditor CoalFire), ISO 27701, CSA STAR, HIPAA, GDPR, and CCPA compliance.

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Trust center: https://trust.usertesting.com/

Certifications & Compliance

SOC 2ISO 27001:2022 (auditor CoalFire)ISO 27701CSA STARHIPAAGDPRCCPA

Source

Trust Center

Raw ↑
generated: '2026-07-21'
method: searched
probe: true
source: https://trust.usertesting.com/
url: https://trust.usertesting.com/
platform: SafeBase
description: >-
  UserTesting operates a SafeBase-hosted trust center at trust.usertesting.com. The page lists
  named compliance items with downloadable certificates (document names observed on the page
  include "UserTesting ISO 27001 Certificate Award - 12.5.2025.pdf" and "UserTesting ISO 27701
  Certificate Award - 12.5.2025.pdf"), and states that UserTesting has undergone an accredited
  third-party ISO 27001:2022 audit performed by CoalFire. Compliance monitoring references
  Drata.
certifications:
- SOC 2
- ISO 27001:2022 (auditor CoalFire)
- ISO 27701
- CSA STAR
- HIPAA
- GDPR
- CCPA
evidence:
- source: https://trust.usertesting.com/
  keywords:
  - soc 2
  - iso/iec 27001
  - iso 27701
  - hipaa
  - trust center
  - gdpr
  - ccpa
  - csa star
  - safebase
  - drata
  observed: '2026-07-21'