UserTesting · Trust Center
Usertesting Trust Center
Trust center
UserTesting operates a SafeBase-hosted trust center at trust.usertesting.com. The page lists named compliance items with downloadable certificates (document names observed on the page include "UserTesting ISO 27001 Certificate Award - 12.5.2025.pdf" and "UserTesting ISO 27701 Certificate Award - 12.5.2025.pdf"), and states that UserTesting has undergone an accredited third-party ISO 27001:2022 audit performed by CoalFire. Compliance monitoring references Drata.
UserTesting maintains a public trust center documenting SOC 2, ISO 27001:2022 (auditor CoalFire), ISO 27701, CSA STAR, HIPAA, GDPR, and CCPA compliance.
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Trust center: https://trust.usertesting.com/
Certifications & Compliance
SOC 2ISO 27001:2022 (auditor CoalFire)ISO 27701CSA STARHIPAAGDPRCCPA