Loris was an AI-powered customer service and conversation intelligence platform that analyzed voice, chat, and email interactions to surface contact drivers, sentiment shifts, and quality signals for support teams. Originally a Techstars-backed startup, Loris was acquired by Contentsquare and its product has been folded into the Contentsquare Conversation Intelligence offering. The standalone loris.ai property now 301-redirects to contentsquare.com and the company no longer publishes an independent public developer API, developer portal, or API documentation surface. This profile is retained in the API Evangelist network as an acquired-company record.
Loris is profiled on the APIs.io network. Tagged areas include Company, Customer Service, Conversation Intelligence, Customer Experience, and Artificial Intelligence.
Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for
this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero:
never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and
several others — scorable at all.
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aid: loris
deliveryModel:
model: unknown
open_source: false
commercial: false
callable_host: false
label: Delivery model not determined — needs a product licence on record
confidence: low
source:
- none
generated: '2026-08-28'
method: derived
accessModel:
pricing: unknown
onboarding: unknown
trial: false
try_now: false
public: false
label: Unknown
confidence: low
source:
- url: https://loris.ai/
status: 301
note: declared website redirects to https://contentsquare.com/platform/conversation-intelligence/ — a different registrable
domain (loris.ai -> contentsquare.com), possible rename or acquisition (probed 2026-09-03, roadmap#169)
generated: '2026-07-22'
method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/loris.png
name: Loris
description: Loris was an AI-powered customer service and conversation intelligence platform that analyzed voice, chat, and
email interactions to surface contact drivers, sentiment shifts, and quality signals for support teams. Originally a Techstars-backed
startup, Loris was acquired by Contentsquare and its product has been folded into the Contentsquare Conversation Intelligence
offering. The standalone loris.ai property now 301-redirects to contentsquare.com and the company no longer publishes an
independent public developer API, developer portal, or API documentation surface. This profile is retained in the API Evangelist
network as an acquired-company record.
url: https://raw.githubusercontent.com/api-evangelist/loris/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- techstars
x-tier: stub
x-tier-reason: portfolio-lead
x-acquired-by: contentsquare
x-status: acquired
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-20'
tags:
- Company
- Customer Service
- Conversation Intelligence
- Customer Experience
- Artificial Intelligence
- Contact Center
- Acquired
apis: []
maintainers:
- FN: Kin Lane
email: kin@apievangelist.com
- FN: APIs.json
email: info@apis.io
common:
- type: ParentCompany
url: https://apis.io/providers/contentsquare/
name: Contentsquare
x-relationship: acquired
x-evidence: Originally a Techstars-backed startup, Loris was acquired by Contentsquare and its product has been folded into
the Contentsquare Conversation Intelligence offering.
- type: DomainSecurity
url: security/loris-domain-security.yml
- type: Website
url: https://loris.ai/
- type: Acquirer
url: https://contentsquare.com/platform/conversation-intelligence/
x-enrichment:
date: '2026-07-20'
status: minimal
artifacts_added: 1
pass: local-v1
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