AskSenti

AskSenti (SentiSum) is an AI-native customer experience (CX) intelligence platform that reads every customer conversation across support, survey, and social channels through its "Kyo" AI engine, identifies what is breaking and why, quantifies the dollar impact, and flags churn before it costs revenue. It ships three agents — an Early Warning Agent for real-time anomaly detection, an Insights Agent for root-cause analysis and dollar-impact quantification, and a Quality Agent for conversation scoring and CSAT prediction — over Unified Signals that consolidate the voice of the customer. Delivered as hosted SaaS with 100+ inbound integrations (Zendesk, Freshdesk, Intercom, Salesforce, and more); it is SOC 2 Type 2 and GDPR compliant. Backed by 500 Global. No public developer API is published today.

AskSenti is profiled on the APIs.io network. Tagged areas include Company, CX Intelligence, Customer Experience, Voice of Customer, and Sentiment Analysis.

AskSenti’s developer surface includes changelog, engineering blog, pricing, signup flow, support, and 9 more developer resources.

🌐 Visit website 📡 Source on GitHub

24.9/100 emerging ▬ flat Agent 0/100 human only saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0

0 APIs

CompanyCX IntelligenceCustomer Experience Voice of Customer Sentiment Analysis Customer-Support Analytics Artificial Intelligence Software-as-a-Service

Kin Score

Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0

Composite quality — 24.9/100 · emerging

Contract Quality 0.0 / 25

Developer Ergonomics 1.4 / 20

Access Clarity 12.1 / 20

Operational Transparency 3.4 / 13

Contract Governance 2.2 / 12

Discoverability 5.7 / 10

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/asksenti: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Asksenti Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Asksenti Trust Center

SOC 2

SECURITY

Resources

Get Started 1

Portal, sign-up, and the first successful call

SignUp

SignUp

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

Design & Contract 1

Pagination, idempotency, versioning, errors, and events

Conformance

Conformance

Access & Security 4

Authentication, authorization, and security posture

TrustCenter

DomainSecurity

Compliance

Security

Operate 2

Status, limits, changes, and where to get help

ChangeLog

ChangeLog

Support

Support

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

PrivacyPolicy

PrivacyPolicy

TermsOfService

TermsOfService

Company 2

The organization behind the API

Blog

Blog

Website

Website

Source (apis.yml)

aid: asksenti
name: AskSenti
description: AskSenti (SentiSum) is an AI-native customer experience (CX) intelligence platform that reads every customer
  conversation across support, survey, and social channels through its "Kyo" AI engine, identifies what is breaking and why,
  quantifies the dollar impact, and flags churn before it costs revenue. It ships three agents — an Early Warning Agent for
  real-time anomaly detection, an Insights Agent for root-cause analysis and dollar-impact quantification, and a Quality Agent
  for conversation scoring and CSAT prediction — over Unified Signals that consolidate the voice of the customer. Delivered
  as hosted SaaS with 100+ inbound integrations (Zendesk, Freshdesk, Intercom, Salesforce, and more); it is SOC 2 Type 2 and
  GDPR compliant. Backed by 500 Global. No public developer API is published today.
url: https://raw.githubusercontent.com/api-evangelist/asksenti/refs/heads/main/apis.yml
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://cdn.prod.website-files.com/5ec6a200fe35e26d96b4cb04/68f0d75f98b7319de2d6b373_og-sentisum.png
x-type: company
x-source: vc-portfolio
x-backed-by:
- 500-global
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-18'
tags:
- Company
- CX Intelligence
- Customer Experience
- Voice of Customer
- Sentiment Analysis
- Customer-Support
- Analytics
- Artificial Intelligence
- Software-as-a-Service
tags_raw:
- Company
- CX Intelligence
- Customer Experience
- Voice of Customer
- Sentiment Analysis
- Customer Support
- Analytics
- Artificial Intelligence
- SaaS
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: TrustCenter
  url: security/asksenti-trust-center.yml
- type: DomainSecurity
  url: security/asksenti-domain-security.yml
- type: Compliance
  url: https://trust.sentisum.com/
- type: Conformance
  url: conformance/asksenti-conformance.yml
- type: ChangeLog
  url: changelog/asksenti-changelog.yml
- type: LLMsTxt
  url: llms/asksenti-llms.txt
- type: Security
  url: https://sentisum.com/security
- type: Blog
  url: https://sentisum.com/resources/collections
- type: Pricing
  url: https://sentisum.com/pricing
- type: SignUp
  url: https://sentisum.com/free-trial
- type: Support
  url: https://sentisum.com/about/contact
- type: PrivacyPolicy
  url: https://sentisum.com/about/privacy-policy
- type: TermsOfService
  url: https://sentisum.com/about/privacy-policy
- type: Website
  url: https://sentisum.com
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

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