VoiceOps

aid: voiceops
name: VoiceOps
description: VoiceOps is an AI agent platform that analyzes customer conversations across calls, email, SMS, and chat and
  turns them into structured business intelligence — transcription and analysis in 120+ languages, CRM enrichment, lead scoring,
  compliance monitoring, competitive intelligence, and churn detection for high-velocity sales, CX, and operations teams.
  It pipes structured conversation records into Salesforce, HubSpot, Genesys, Five9, Snowflake, Power BI, Slack, Teams, and
  webhooks. Backed by Bain Capital Ventures. VoiceOps operates a live first-party remote MCP server at mcp.voiceops.com authenticated
  with an API key, but publishes no developer portal, API reference, OpenAPI, or SDK of any kind — the MCP endpoint is reachable
  by an agent today yet discoverable by none, and there is no published way to obtain the key it requires. A previously documented
  Call Integration API and Reporting API knowledge base is offline, and the live api.voiceops.com host backs the app.voiceops.com
  application.
url: https://raw.githubusercontent.com/api-evangelist/voiceops/refs/heads/main/apis.yml
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: sales-led
  onboarding: demo-request
  trial: false
  try_now: false
  public: false
  label: Sales-led
  confidence: high
  source:
  - https://www.voiceops.com/schedule-a-demo
  - https://www.voiceops.com/sitemap.xml
  generated: '2026-08-14'
  method: searched
image: https://cdn.prod.website-files.com/677e212e69df600d0a08b485/678abf9aa13aa718ca1f779f_voiceops_favicon.png
x-type: company
x-source: vc-portfolio
x-backed-by:
- bain-capital-ventures
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-08-14'
tags:
- Company
- Ai Apps
- Conversation Intelligence
- Call Center
- Sales Coaching
- Customer Experience
- Artificial Intelligence
- Speech Analytics
- MCP
- Agents
tags_raw:
- Company
- Ai Apps
- Conversation Intelligence
- Call Centers
- Sales Coaching
- Customer Experience
- Artificial Intelligence
- Speech Analytics
- Model Context Protocol
- Agents
apis:
- name: VoiceOps MCP Server
  description: Live first-party remote Model Context Protocol server operated by VoiceOps. JSON-RPC 2.0 over HTTP (streamable
    HTTP transport), authenticated with a VoiceOps API key sent in the Authorization header. tools/list is auth-gated, so
    the tool set is not recorded. The server is undocumented — it appears on no VoiceOps page, in no sitemap, and in no MCP
    registry — and was found by direct host probing. Host ownership is confirmed by a single Amazon-issued TLS certificate
    covering mcp.voiceops.com, api.voiceops.com and app.voiceops.com.
  humanURL: https://www.voiceops.com/
  baseURL: https://mcp.voiceops.com/mcp
  tags:
  - MCP
  - Agents
  - Conversation Intelligence
  tags_raw:
  - Model Context Protocol
  - Agents
  - Conversation Intelligence
  properties:
  - type: MCPServer
    url: mcp/voiceops-mcp.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://www.voiceops.com/
- type: Blog
  url: https://www.voiceops.com/news
- type: Support
  url: https://www.voiceops.com/contact
- type: Login
  url: https://app.voiceops.com/
- type: TermsOfService
  url: https://www.voiceops.com/voiceops-site-terms
- type: PrivacyPolicy
  url: https://www.voiceops.com/privacy-policy
- type: MCPServer
  url: mcp/voiceops-mcp.yml
- type: Authentication
  url: authentication/voiceops-authentication.yml
- type: OAuthScopes
  url: scopes/voiceops-scopes.yml
- type: WellKnown
  url: well-known/voiceops-well-known.yml
- type: SecurityTxt
  url: https://app.voiceops.com/.well-known/security.txt
- type: Security
  url: https://app.voiceops.com/.well-known/security.txt
- type: VulnerabilityDisclosure
  url: security/voiceops-vulnerability-disclosure.yml
- type: TrustCenter
  url: https://trust.voiceops.com/
- type: Compliance
  url: https://trust.voiceops.com/
- type: Conformance
  url: conformance/voiceops-conformance.yml
- type: DomainSecurity
  url: security/voiceops-domain-security.yml
- type: ErrorCatalog
  url: errors/voiceops-problem-types.yml
- type: Conventions
  url: conventions/voiceops-conventions.yml
- type: Lifecycle
  url: lifecycle/voiceops-lifecycle.yml
- type: RateLimits
  url: rate-limits/voiceops-rate-limits.yml
- type: Plans
  url: plans/voiceops-plans-pricing.yml
- type: LLMsTxt
  url: llms/voiceops-llms.txt
x-enrichment:
  date: '2026-08-14'
  status: enriched
  artifacts_added: 14
  pass: local-v1