VoiceOps

VoiceOps is an AI agent platform that analyzes customer conversations across calls, email, SMS, and chat and turns them into structured business intelligence — transcription and analysis in 120+ languages, CRM enrichment, lead scoring, compliance monitoring, competitive intelligence, and churn detection for high-velocity sales, CX, and operations teams. It pipes structured conversation records into Salesforce, HubSpot, Genesys, Five9, Snowflake, Power BI, Slack, Teams, and webhooks. Backed by Bain Capital Ventures. No public developer portal is currently published; a previously documented Call Integration API and Reporting API knowledge base is offline, and the live api.voiceops.com host backs the app.voiceops.com application.

VoiceOps is profiled on the APIs.io network. Tagged areas include Company, Ai Apps, Conversation Intelligence, Call Centers, and Sales Coaching.

VoiceOps’ developer surface includes engineering blog, support, and 6 more developer resources.

13.8/100 minimal ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5
0 APIs
CompanyAi AppsConversation IntelligenceCall CentersSales CoachingCustomer ExperienceArtificial Intelligence

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 13.8/100 · minimal
Contract Quality 0.0 / 25
Developer Ergonomics 1.3 / 20
Commercial Clarity 5.8 / 20
Operational Transparency 0.0 / 13
Governance 0.0 / 12
Discoverability 6.8 / 10
Agent readiness — 0/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/voiceops: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Voiceops Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Voiceops Trust Center

trust center published

SECURITY

Resources

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

Access & Security 2

Authentication, authorization, and security posture

Operate 1

Status, limits, changes, and where to get help

Commercial 2

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: voiceops
name: VoiceOps
description: VoiceOps is an AI agent platform that analyzes customer conversations across calls, email, SMS, and chat and
  turns them into structured business intelligence — transcription and analysis in 120+ languages, CRM enrichment, lead scoring,
  compliance monitoring, competitive intelligence, and churn detection for high-velocity sales, CX, and operations teams.
  It pipes structured conversation records into Salesforce, HubSpot, Genesys, Five9, Snowflake, Power BI, Slack, Teams, and
  webhooks. Backed by Bain Capital Ventures. No public developer portal is currently published; a previously documented Call
  Integration API and Reporting API knowledge base is offline, and the live api.voiceops.com host backs the app.voiceops.com
  application.
url: https://raw.githubusercontent.com/api-evangelist/voiceops/refs/heads/main/apis.yml
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://cdn.prod.website-files.com/677e212e69df600d0a08b485/678abf9aa13aa718ca1f779f_voiceops_favicon.png
x-type: company
x-source: vc-portfolio
x-backed-by:
- bain-capital-ventures
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Ai Apps
- Conversation Intelligence
- Call Centers
- Sales Coaching
- Customer Experience
- Artificial Intelligence
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://voiceops.com/
- type: Blog
  url: https://voiceops.com/news
- type: Support
  url: https://voiceops.com/contact
- type: TermsOfService
  url: https://voiceops.com/voiceops-site-terms
- type: PrivacyPolicy
  url: https://voiceops.com/privacy-policy
- type: TrustCenter
  url: security/voiceops-trust-center.yml
- type: DomainSecurity
  url: security/voiceops-domain-security.yml
- type: LLMsTxt
  url: llms/voiceops-llms.txt
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 4
  pass: local-v1