Sprinklr website screenshot

Sprinklr

Sprinklr is a unified customer experience management (Unified-CXM) platform offering REST APIs for social media management, customer service, marketing, and advertising across 30+ digital channels. APIs support listening, publishing, reporting, user provisioning, digital asset management, and webhook integrations, all secured via OAuth 2.0 and accessible to enterprise license holders.

Sprinklr publishes 1 API on the APIs.io network. Tagged areas include Social Media Management, Customer Experience, Customer Service, Marketing, and Advertising.

The Sprinklr catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Sprinklr’s developer surface includes documentation, getting-started guide, engineering blog, API reference, signup flow, support, CLI, and 34 more developer resources.

🌐 Visit website 📡 Source on GitHub
49.2/100 developing ▬ flat Agent 46/100 agent ready Full breakdown ↓
scored 2026-08-20 · rubric v0.12.0
AccessEnterprise
1 APIs 1 MCP Servers
Social Media ManagementCustomer ExperienceCustomer ServiceMarketingAdvertisingListeningPublishingReportingUnified CXM

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-08-20 · rubric v0.12.0
Composite quality — 49.2/100 · developing
Contract Quality 11.3 / 25
Developer Ergonomics 5.2 / 20
Access Clarity 15.3 / 20
Operational Transparency 6.5 / 13
Contract Governance 2.2 / 12
Discoverability 8.7 / 10
Agent readiness — 46/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 0 / 10
Documented Reversibility 0 / 6
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 8 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 6 / 6
Agent Skills 0 / 5
Well-Known Catalog 4 / 4
Consent & Bot Identity 3 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/sprinklr: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Sprinklr API

RESTful APIs for integrating with the Sprinklr Unified-CXM platform, covering social listening, publishing, reporting, user provisioning, digital asset management, and webhook s...

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Sprinklr MCP

Sprinklr announced Sprinklr MCP (Beta) in its own newsroom on 2026-07-15 as part of the Summer '26 (26.7) release. The provider's exact wording: "With Sprinklr MCP (Beta), organ...

MCP SERVER

Pricing Plans 1

Published pricing tiers and plan structures.

Sprinklr Plans Pricing

5 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Sprinklr Rate Limits

2 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Sprinklr Finops

FINOPS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Sprinklr Webhooks

ASYNCAPI

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Sprinklr Authentication

oauth2/apiKey/mutualTLS · 5 schemes

SECURITY

Sprinklr Domain Security

TLSv1.3 · DMARC

SECURITY

Sprinklr Vulnerability Disclosure

security.txt · contact published

SECURITY

Sprinklr Trust Center

SOC 2, ISO 27001, PCI DSS, HIPAA, FedRAMP, GDPR

SECURITY

Resources

Get Started 4

Portal, sign-up, and the first successful call

GettingStarted
GettingStarted
 DeveloperPortal
DeveloperPortal
 SignUp
SignUp
 Sandbox
Sandbox

Documentation 2

Reference material describing how the API behaves

Documentation
Documentation
 APIReference
APIReference

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

WellKnown
WellKnown
 LLMsTxt
LLMsTxt
 MCPServer
MCPServer

Design & Contract 7

Pagination, idempotency, versioning, errors, and events

ErrorCatalog
ErrorCatalog
 Conventions
Conventions
 Lifecycle
Lifecycle
 Conformance
Conformance
 Webhooks
Webhooks
 Components
Components
 DataModel
DataModel

Scroll for all 7

Build 5

SDKs, sample code, and the tooling you integrate with

GitHubOrganization
GitHubOrganization
 Postman
Postman
 Packages
Packages
 SDKs
SDKs
 CLI
CLI

Access & Security 7

Authentication, authorization, and security posture

TrustCenter
TrustCenter
 VulnerabilityDisclosure
VulnerabilityDisclosure
 DomainSecurity
DomainSecurity
 Security
Security
 Compliance
Compliance
 SecurityTxt
SecurityTxt
 Authentication
Authentication

Scroll for all 7

Operate 5

Status, limits, changes, and where to get help

StatusPage
StatusPage
 Support
Support
 Community
Community
 ChangeLog
ChangeLog
 RateLimits
RateLimits

Commercial 4

Pricing, plans, and the legal terms of use

TermsOfService
TermsOfService
 PrivacyPolicy
PrivacyPolicy
 Plans
Plans
 FinOps
FinOps

Company 3

The organization behind the API

Website
Website
 LinkedIn
LinkedIn
 Blog
Blog

Other 1

Properties that don't map to a standard resource type

X
X

Source (apis.yml)

apis.yml Raw ↑ 
aid: sprinklr
name: Sprinklr
description: Sprinklr is a unified customer experience management (Unified-CXM) platform offering REST APIs for social media
  management, customer service, marketing, and advertising across 30+ digital channels. APIs support listening, publishing,
  reporting, user provisioning, digital asset management, and webhook integrations, all secured via OAuth 2.0 and accessible
  to enterprise license holders.
accessModel:
  pricing: enterprise
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Enterprise
  confidence: medium
  source:
  - plans
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/sprinklr.png
url: https://raw.githubusercontent.com/api-evangelist/sprinklr/refs/heads/main/apis.yml
created: '2026-06-13'
modified: '2026-08-12'
specificationVersion: '0.23'
tags:
- Social Media Management
- Customer Experience
- Customer Service
- Marketing
- Advertising
- Listening
- Publishing
- Reporting
- Unified CXM
apis:
- aid: sprinklr:sprinklr-api
  name: Sprinklr API
  description: RESTful APIs for integrating with the Sprinklr Unified-CXM platform, covering social listening, publishing,
    reporting, user provisioning, digital asset management, and webhook subscriptions across 30+ digital channels.
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://dev.sprinklr.com/api-overview
  baseURL: https://api3.sprinklr.com
  tags:
  - Social-Media
  - Customer Service
  - Listening
  - Publishing
  - Reporting
  - Webhook
  - User Provisioning
  tags_raw:
  - Social Media
  - Customer Service
  - Listening
  - Publishing
  - Reporting
  - Webhooks
  - User Provisioning
  properties:
  - type: Documentation
    url: https://dev.sprinklr.com/api-overview
  - type: GettingStarted
    url: https://dev.sprinklr.com/getting-started
  - type: Authentication
    url: https://dev.sprinklr.com/oauth-2-0-for-partners
  - type: Webhooks
    url: https://dev.sprinklr.com/sprinklr-webhooks
  - type: ErrorCodes
    url: https://dev.sprinklr.com/rest-api-error-and-status-codes
  - type: APIReference
    url: https://dev.sprinklr.com/api2-0
  - type: ChangeLog
    url: https://dev.sprinklr.com/changelog
  - type: RateLimits
    url: https://dev.sprinklr.com/sprinklr-api-rate-limiting
  - type: FAQ
    url: https://dev.sprinklr.com/faqs
  contact:
  - FN: Sprinklr Developer Support
    url: https://dev.sprinklr.com
common:
- type: TrustCenter
  url: security/sprinklr-trust-center.yml
- type: VulnerabilityDisclosure
  url: security/sprinklr-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/sprinklr-domain-security.yml
- type: Website
  url: https://www.sprinklr.com
- type: Documentation
  url: https://dev.sprinklr.com/api-overview
- type: GettingStarted
  url: https://dev.sprinklr.com/getting-started
- type: GitHubOrganization
  url: https://github.com/sprinklr-inc
- type: LinkedIn
  url: https://www.linkedin.com/company/sprinklr
- type: Blog
  url: https://www.sprinklr.com/blog/
- type: StatusPage
  url: https://status.sprinklr.com/
- type: X
  url: https://x.com/sprinklr
- type: DeveloperPortal
  url: https://dev.sprinklr.com/
- type: APIReference
  url: https://dev.sprinklr.com/api2-0
- type: SignUp
  url: https://dev.sprinklr.com/login
- type: Support
  url: https://www.sprinklr.com/help/
- type: Community
  url: https://community.sprinklr.com/
- type: TermsOfService
  url: https://www.sprinklr.com/terms/
- type: PrivacyPolicy
  url: https://www.sprinklr.com/privacy/
- type: Postman
  url: https://www.postman.com/sprinklr-api/sprinklr-public-api-collections/overview
- type: Security
  url: https://www.sprinklr.com/responsible-disclosure/
- type: Compliance
  url: https://trust.sprinklr.com/
- type: WellKnown
  url: well-known/sprinklr-well-known.yml
- type: SecurityTxt
  url: well-known/sprinklr-security.txt
- type: LLMsTxt
  url: llms/sprinklr-llms.txt
- type: Packages
  url: packages/sprinklr-packages.yml
- type: SDKs
  url: packages/sprinklr-packages.yml
- type: CLI
  url: cli/sprinklr-cli.yml
- type: MCPServer
  url: mcp/sprinklr-mcp.yml
- type: ChangeLog
  url: changelog/sprinklr-changelog.yml
- type: ErrorCatalog
  url: errors/sprinklr-problem-types.yml
- type: Conventions
  url: conventions/sprinklr-conventions.yml
- type: Authentication
  url: authentication/sprinklr-authentication.yml
- type: Lifecycle
  url: lifecycle/sprinklr-lifecycle.yml
- type: Conformance
  url: conformance/sprinklr-conformance.yml
- type: Webhooks
  url: asyncapi/sprinklr-webhooks.yml
- type: Sandbox
  url: sandbox/sprinklr-sandbox.yml
- type: Components
  url: components/sprinklr-components.yml
- type: DataModel
  url: data-model/sprinklr-data-model.yml
- type: Plans
  url: https://raw.githubusercontent.com/api-evangelist/sprinklr/refs/heads/main/plans/sprinklr-plans-pricing.yml
- type: RateLimits
  url: https://raw.githubusercontent.com/api-evangelist/sprinklr/refs/heads/main/rate-limits/sprinklr-rate-limits.yml
- type: FinOps
  url: https://raw.githubusercontent.com/api-evangelist/sprinklr/refs/heads/main/finops/sprinklr-finops.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
x-enrichment:
  date: '2026-08-12'
  status: enriched
  artifacts_added: 16
  pass: local-v1
x-coverage:
  state: covered
  reason: covered
  detail: Sprinklr's developer portal is an Angular SPA, but its Apigee liveportal JSON API served all 18 documentation pages
    anonymously, which yielded real published rate limits, an error catalogue, the OAuth model, the webhook catalogue and
    a quarterly changelog. No OpenAPI exists — the portal's 20 Apigee API products all return 404 on their spec snapshot.
  evidence:
  - url: https://dev.sprinklr.com/portals/api/sites/spr-apigee-prod-apiprodportal/liveportal/apis
    status: 200
  - url: https://dev.sprinklr.com/portals/api/sites/spr-apigee-prod-apiprodportal/liveportal/apis/684132/spec
    status: 404
  - url: https://api3.sprinklr.com/openapi.json
    status: 404
  - url: https://www.sprinklr.com/llms.txt
    status: 200
  checked: '2026-08-12'