Sprinklr

Sprinklr is a unified customer experience management (Unified-CXM) platform offering REST APIs for social media management, customer service, marketing, and advertising across 30+ digital channels. APIs support listening, publishing, reporting, user provisioning, digital asset management, and webhook integrations, all secured via OAuth 2.0 and accessible to enterprise license holders.

Sprinklr is listed with 1 API on the APIs.io network. Tagged areas include Social Media Management, Customer Experience, Customer Service, Marketing, and Advertising.

The Sprinklr catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Sprinklr’s developer surface includes pricing, documentation, getting-started guide, engineering blog, API reference, signup flow, support, and 35 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

44.7/100 developing ▬ flat Agent 29/100 agent ready Front door AI 6/6 dominant Heartbeat 98/100 alive saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

AccessEnterprise

1 API 1 MCP Servers

Social Media Management Customer Experience Customer Service Marketing Advertising Social Listening Publishing ReportingUnified CXM

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 44.7/100 · developing

Contract Quality 8.3 / 21

Developer Ergonomics 6.5 / 17

Access Clarity 7.2 / 17

Operational Transparency 5.5 / 11

Contract Governance 1.9 / 10

Discoverability 6.1 / 9

Regulatory Posture 5.3 / 15

Agent readiness — 29/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 6 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link
Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document
Delegated User Identity +6 pts — a served discovery document listing authorization_code in grant_types_supported (served), else an oauth2 authorizationCode flow or openIdConnect declared in an OpenAPI (documented)

7 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 39.0 — up to +15.3 composite points
Developer Ergonomics scores 38.1 — up to +12.4 composite points
Access Clarity scores 42.1 — up to +11.6 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/sprinklr/apis.yml: open an issue on github.com/api-evangelist/sprinklr to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Customer Support, Helpdesk and Contact Center	builds-on	53.7	-	-
Reviews, Ratings and UGC (review platforms and who integrates with them)	builds-on	53.7	-	-
Atlassian Marketplace (builders on Jira, Confluence, Bitbucket)	builds-on	53.7	-	-
ServiceNow Store (partner apps + ServiceNow Certified App)	builds-on	53.7	-	-
Adobe Exchange (publishers of Creative Cloud, Experience Cloud and Document Cloud integrations)	builds-on	53.7	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 1

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

Model Context Protocol (MCP)

measured — observed by APIs.io (documented)

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Sprinklr API

RESTful APIs for integrating with the Sprinklr Unified-CXM platform, covering social listening, publishing, reporting, user provisioning, digital asset management, and webhook s...

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Sprinklr MCP

Sprinklr announced Sprinklr MCP (Beta) in its own newsroom on 2026-07-15 as part of the Summer '26 (26.7) release. The provider's exact wording: "With Sprinklr MCP (Beta), organ...

MCP SERVER

Sprinklr API pricing

Pricing Plans 1

Published pricing tiers and plan structures.

Sprinklr Plans Pricing

0 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Sprinklr Rate Limits

2 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Sprinklr Finops

FINOPS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Sprinklr Webhooks

ASYNCAPI

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Sprinklr Authentication

oauth2/apiKey/mutualTLS · 5 schemes

SECURITY

Sprinklr Domain Security

TLSv1.3 · DMARC

SECURITY

Sprinklr Vulnerability Disclosure

security.txt · contact published

SECURITY

Sprinklr Trust Center

SOC 2, ISO 27001, PCI DSS, HIPAA, FedRAMP, GDPR

SECURITY

Resources

Get Started 4

Portal, sign-up, and the first successful call

GettingStarted

DeveloperPortal

SignUp

Sandbox

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

WellKnown

WellKnown

LLMsTxt

LLMsTxt

MCPServer

MCPServer

Design & Contract 7

Pagination, idempotency, versioning, errors, and events

ErrorCatalog

Conventions

Lifecycle

Conformance

Webhooks

Components

DataModel

Scroll for all 7

Build 5

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

Postman

Packages

SDKs

CLI

Access & Security 7

Authentication, authorization, and security posture

TrustCenter

TrustCenter

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

Security

Compliance

SecurityTxt

Authentication

Scroll for all 7

Operate 5

Status, limits, changes, and where to get help

StatusPage

Support

Community

ChangeLog

RateLimits

Commercial 5

Pricing, plans, and the legal terms of use

Pricing

TermsOfService

PrivacyPolicy

Plans

FinOps

Company 3

The organization behind the API

Website

Website

LinkedIn

Blog

Blog

Other 1

Properties that don't map to a standard resource type

Source (apis.yml)

aid: sprinklr
name: Sprinklr
description: Sprinklr is a unified customer experience management (Unified-CXM) platform offering REST APIs for social media
  management, customer service, marketing, and advertising across 30+ digital channels. APIs support listening, publishing,
  reporting, user provisioning, digital asset management, and webhook integrations, all secured via OAuth 2.0 and accessible
  to enterprise license holders.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: enterprise
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Enterprise
  confidence: medium
  probe_state: covered
  source:
  - authentication
  - rate-limits
  - security
  - sandbox
  generated: '2026-11-06'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/sprinklr.png
url: https://raw.githubusercontent.com/api-evangelist/sprinklr/refs/heads/main/apis.yml
created: '2026-06-13'
modified: '2026-08-12'
specificationVersion: '0.23'
x-docs-platform: redocly
x-docs-platform-confidence: high
x-docs-platform-checked: 2026-10-17
tags:
- Social Media Management
- Customer Experience
- Customer Service
- Marketing
- Advertising
- Social Listening
- Publishing
- Reporting
- Unified CXM
tags_raw:
- Social Media Management
- Customer Experience
- Customer Service
- Marketing
- Advertising
- Listening
- Publishing
- Reporting
- Unified CXM
apis:
- aid: sprinklr:sprinklr-api
  name: Sprinklr API
  description: RESTful APIs for integrating with the Sprinklr Unified-CXM platform, covering social listening, publishing,
    reporting, user provisioning, digital asset management, and webhook subscriptions across 30+ digital channels.
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://dev.sprinklr.com/api-overview
  baseURL: https://api3.sprinklr.com
  tags:
  - Social Media
  - Customer Service
  - Social Listening
  - Publishing
  - Reporting
  - Webhook
  - User Provisioning
  tags_raw:
  - Social Media
  - Customer Service
  - Listening
  - Publishing
  - Reporting
  - Webhooks
  - User Provisioning
  - Social-Media
  properties:
  - type: Documentation
    url: https://dev.sprinklr.com/api-overview
  - type: GettingStarted
    url: https://dev.sprinklr.com/getting-started
  - type: Authentication
    url: https://dev.sprinklr.com/oauth-2-0-for-partners
  - type: Webhooks
    url: https://dev.sprinklr.com/sprinklr-webhooks
  - type: ErrorCodes
    url: https://dev.sprinklr.com/rest-api-error-and-status-codes
  - type: APIReference
    url: https://dev.sprinklr.com/api2-0
  - type: ChangeLog
    url: https://dev.sprinklr.com/changelog
  - type: RateLimits
    url: https://dev.sprinklr.com/sprinklr-api-rate-limiting
  - type: FAQ
    url: https://dev.sprinklr.com/faqs
  contact:
  - FN: Sprinklr Developer Support
    url: https://dev.sprinklr.com
common:
- type: Pricing
  url: https://www.sprinklr.com/demo/
- type: TrustCenter
  url: security/sprinklr-trust-center.yml
- type: VulnerabilityDisclosure
  url: security/sprinklr-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/sprinklr-domain-security.yml
- type: Website
  url: https://www.sprinklr.com
- type: Documentation
  url: https://dev.sprinklr.com/api-overview
- type: GettingStarted
  url: https://dev.sprinklr.com/getting-started
- type: GitHubOrganization
  url: https://github.com/sprinklr-inc
- type: LinkedIn
  url: https://www.linkedin.com/company/sprinklr
- type: Blog
  url: https://www.sprinklr.com/blog/
- type: StatusPage
  url: https://status.sprinklr.com/
- type: X
  url: https://x.com/sprinklr
- type: DeveloperPortal
  url: https://dev.sprinklr.com/
- type: APIReference
  url: https://dev.sprinklr.com/api2-0
- type: SignUp
  url: https://dev.sprinklr.com/login
- type: Support
  url: https://www.sprinklr.com/help/
- type: Community
  url: https://community.sprinklr.com/
- type: TermsOfService
  url: https://www.sprinklr.com/terms/
- type: PrivacyPolicy
  url: https://www.sprinklr.com/privacy/
- type: Postman
  url: https://www.postman.com/sprinklr-api/sprinklr-public-api-collections/overview
- type: Security
  url: https://www.sprinklr.com/responsible-disclosure/
- type: Compliance
  url: https://trust.sprinklr.com/
- type: WellKnown
  url: well-known/sprinklr-well-known.yml
- type: SecurityTxt
  url: well-known/sprinklr-security.txt
- type: LLMsTxt
  url: llms/sprinklr-llms.txt
- type: Packages
  url: packages/sprinklr-packages.yml
- type: SDKs
  url: packages/sprinklr-packages.yml
- type: CLI
  url: cli/sprinklr-cli.yml
- type: MCPServer
  url: mcp/sprinklr-mcp.yml
- type: ChangeLog
  url: changelog/sprinklr-changelog.yml
- type: ErrorCatalog
  url: errors/sprinklr-problem-types.yml
- type: Conventions
  url: conventions/sprinklr-conventions.yml
- type: Authentication
  url: authentication/sprinklr-authentication.yml
- type: Lifecycle
  url: lifecycle/sprinklr-lifecycle.yml
- type: Conformance
  url: conformance/sprinklr-conformance.yml
- type: Webhooks
  url: asyncapi/sprinklr-webhooks.yml
- type: Sandbox
  url: sandbox/sprinklr-sandbox.yml
- type: Components
  url: components/sprinklr-components.yml
- type: DataModel
  url: data-model/sprinklr-data-model.yml
- type: Plans
  url: https://raw.githubusercontent.com/api-evangelist/sprinklr/refs/heads/main/plans/sprinklr-plans-pricing.yml
- type: RateLimits
  url: https://raw.githubusercontent.com/api-evangelist/sprinklr/refs/heads/main/rate-limits/sprinklr-rate-limits.yml
- type: FinOps
  url: https://raw.githubusercontent.com/api-evangelist/sprinklr/refs/heads/main/finops/sprinklr-finops.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
x-enrichment:
  date: '2026-08-12'
  status: enriched
  artifacts_added: 16
  pass: local-v1
x-coverage:
  state: covered
  reason: covered
  detail: Sprinklr's developer portal is an Angular SPA, but its Apigee liveportal JSON API served all 18 documentation pages
    anonymously, which yielded real published rate limits, an error catalogue, the OAuth model, the webhook catalogue and
    a quarterly changelog. No OpenAPI exists — the portal's 20 Apigee API products all return 404 on their spec snapshot.
  evidence:
  - url: https://dev.sprinklr.com/portals/api/sites/spr-apigee-prod-apiprodportal/liveportal/apis
    status: 200
  - url: https://dev.sprinklr.com/portals/api/sites/spr-apigee-prod-apiprodportal/liveportal/apis/684132/spec
    status: 404
  - url: https://api3.sprinklr.com/openapi.json
    status: 404
  - url: https://www.sprinklr.com/llms.txt
    status: 200
  checked: '2026-08-12'

Sprinklr API — frequently asked questions

Does Sprinklr have an API?

Yes. APIs.io lists 1 API from Sprinklr, including Sprinklr API.

How do I authenticate with the Sprinklr API?

Sprinklr uses bearer-token authentication (oauth2/apiKey/mutualTLS · 5 schemes). The details are profiled on APIs.io as Sprinklr Authentication.

Does Sprinklr have an MCP server?

Yes. APIs.io lists 1 MCP server for Sprinklr: Sprinklr announced Sprinklr MCP (Beta) in its own newsroom on 2026-07-15 as part of the Summer '26 (26.7) release. The provider's exact wording: "With Sprinklr MCP (Beta), organizations can access Spr

Is the Sprinklr API ready for AI agents?

Sprinklr has a Kin Score of 44.7 out of 100 (developing) and an Agent Readiness score of 28.6 (agent-ready), scored by API Evangelist on 2026-11-06.

Work with this as data

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Tools for providers

9 MCP tools reach this

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get_provider_artifactsEvery artifact this provider publishes, grouped by type.
get_provider_operationsEvery operation across all of their OpenAPIs — one call instead of parsing every spec.
get_provider_toolsEvery MCP tool they ship, with the operation each wraps.
get_provider_evidenceHow each part of their score was established. Free — the basis for a claim should not sit behind it.
get_provider_ratingPRO — composite, band, trend and facet scores.
apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
resolveTurn a domain, URL or GitHub org into the provider it belongs to.
find_cohortsEvery scored population of providers in the catalog.

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