Birdeye
Birdeye is an AI-powered customer experience and reputation management platform for multi-location brands. Its REST API enables developers to manage online reviews across 200+ sites, send surveys, respond to messages, automate review requests, and track reputation metrics including ratings, sentiment trends, and NPS scores. Integrations cover listings, webchat, appointments, payments, social posting, and customer insights.
Birdeye publishes 27 API contracts indexed on the APIs.io network, including Aggregation API, Business API, Business Media API, and 24 more. Tagged areas include Reputation Management, Reviews, Customer Experience, Surveys, and Messaging.
The Birdeye catalog on APIs.io includes 1 event-driven AsyncAPI specification, 1 JSON-LD context, and 2 Spectral governance rulesets.
Birdeye’s developer surface includes changelog, API reference, getting-started guide, support, authentication, documentation, engineering blog, and 44 more developer resources.
What this lets a business do 3
Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →
What people ask Birdeye 27
The questions people put to an LLM, and the jobs they hand an agent, that Birdeye's APIs answer — each one linked to the operation that does it. Generated by API Evangelist
Showing 12 of 27 APIs with phrasing — see every API.
Kin Score
Markets this provider is in provisional
The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.
| Market | Position | Depth | Registered MCP server | Declares compatibility |
|---|---|---|---|---|
| Commerce and CRM | builds-on | 26.1 | - | 1 |
Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.
APIs 27
Individual APIs this provider publishes, each with its own machine-readable definition.
Birdeye Aggregation API
Access your public data from 150+ review sites.
Birdeye Business API
Create and maintain your business on Birdeye.
Birdeye Business Media API
Add, delete and manage business media. Supported Media Size Photo: JPG or PNG. 720 x 720px. 10KB min. Video: 30 sec long. 720p or more upto 75MB. Note Uploaded media will be pus...
Birdeye Campaign API
Create a short link for review requests and set review sources in the template.
Birdeye Competitor AI API
Competitive intelligence, simplified by AI.
Birdeye Competitor API
Make competitive insights your unfair advantage.
Birdeye Contact API
Manage contacts across locations effortlessly with a robust Contact Management System.
Birdeye Contact V2 API
Easily manage contacts across multiple locations using enhanced Contact APIs, featuring built-in support for communication preference flags.
Birdeye Conversation API
Connect with customers across a range of digital channels from one unified inbox.
Birdeye Custom Fields API
Create, delete , update , associate and get custom fields easily.
Birdeye Employee API
The Employee API from Birdeye — 1 operation(s) for employee.
Birdeye FAQ API
To retrieve all Question and Answer (QnA) entries across locations using FAQ APIs, enabling smart support and knowledge features for businesses.
Birdeye GMB Products API
To manage products, locations, and business details through Listing GMB platform
Birdeye Google Q&A API
Note Applicable to be used only by paid listings clients, for their active locations, for the Google Q&A section, in the Google listing
Birdeye Google Services API
Note Applicable to be used only by paid listings clients, for their active locations, for the Google Services section, in the Google listing. No two services should have the sam...
Birdeye Insight AI API
Insight intelligence, simplified by AI.
Birdeye Integration API
Birdeye integrates with various software or tools you use.
Birdeye Listing API
Keep your business information accurate and consistent across 50+ websites.
Birdeye Report API
Various reporting data points across Birdeye modules like reviews, insights and competitors etc for all your data visualisation
Birdeye Reviews API
Consistently generate more reviews and higher ratings.
Birdeye Search AI API
Search AI provides a comprehensive view of your business performance across AI-powered search platforms, including data accuracy, sentiment analysis, citations, brand ranking, a...
Birdeye Social API
Create and track Social posting for all channels.
Birdeye Subscription API
Subscribe or Unsubscribe multiple webhooks with different URLs or Events for a subscription and deliver real-time notifications.
Birdeye Survey API
Engage each customer at the right time with NPS or CSAT surveys to improve your service.
Birdeye Ticketing API
Create standout customer support with ticketing across reviews, untagged, and survey responses.
Birdeye User API
Delete and manage user profiles and permissions easily.
Birdeye Webhook API
Configure multiple webhooks with different URLs for a subscription and deliver real-time notifications.
Scroll for all 27
Open Collections 27
Open, tool-agnostic API collections (OpenAPI-derived and Bruno).
API Collection
OPEN COLLECTIONBirdeye Aggregation API
OPEN COLLECTIONBirdeye Aggregation Business API
OPEN COLLECTIONBirdeye Aggregation Business Media API
OPEN COLLECTIONBirdeye Aggregation Campaign API
OPEN COLLECTIONBirdeye Aggregation Competitor AI API
OPEN COLLECTIONBirdeye Aggregation Competitor API
OPEN COLLECTIONBirdeye Aggregation Contact API
OPEN COLLECTIONBirdeye Aggregation Contact V2 API
OPEN COLLECTIONBirdeye Aggregation Conversation API
OPEN COLLECTIONBirdeye Aggregation Custom Fields API
OPEN COLLECTIONBirdeye Aggregation Employee API
OPEN COLLECTIONBirdeye Aggregation FAQ API
OPEN COLLECTIONBirdeye Aggregation GMB Products API
OPEN COLLECTIONBirdeye Aggregation Google Q&A API
OPEN COLLECTIONBirdeye Aggregation Google Services API
OPEN COLLECTIONBirdeye Aggregation Insight AI API
OPEN COLLECTIONBirdeye Aggregation Integration API
OPEN COLLECTIONBirdeye Aggregation Listing API
OPEN COLLECTIONBirdeye Aggregation Report API
OPEN COLLECTIONBirdeye Aggregation Search AI API
OPEN COLLECTIONBirdeye Aggregation Social API
OPEN COLLECTIONBirdeye Aggregation Subscription API
OPEN COLLECTIONBirdeye Aggregation Survey API
OPEN COLLECTIONBirdeye Aggregation Ticketing API
OPEN COLLECTIONBirdeye Aggregation User API
OPEN COLLECTIONBirdeye Aggregation Webhook API
OPEN COLLECTIONScroll for all 27
MCP Servers 1
Model Context Protocol servers that expose these APIs to AI agents.
Birdeye
Remote MCP server at mcp.birdeye.com over streamable HTTP requiring OAuth; 25 tools listed.
MCP SERVERPricing Plans 1
Published pricing tiers and plan structures.
Rate Limits 1
Documented rate limits and quota policies.
Birdeye Rate Limits
RATE LIMITSFinOps 1
Cost, billing, and metering signals for API financial operations.
Birdeye Finops
FINOPSEvent Specifications 1
AsyncAPI definitions for this provider's event-driven and streaming APIs.
Birdeye Webhooks
ASYNCAPISemantic Vocabularies 1
JSON-LD contexts and semantic vocabularies used across these APIs.
Birdeye Context
JSON-LDSpectral Rules 2
Spectral governance rulesets for linting and validating these APIs.
Birdeye — jsonschema rules
SPECTRALBirdeye API Rules
SPECTRALOpenAPI Overlays 28
Overlays applied on top of this provider's contracts. Each card says who wrote it: a document the provider publishes, or one API Evangelist derived or generated.
Birdeye Aggregation Api Phrasing Overlay
GENERATEDBirdeye Business Api Phrasing Overlay
GENERATEDBirdeye Campaign Api Phrasing Overlay
GENERATEDBirdeye Competitor Api Phrasing Overlay
GENERATEDBirdeye Contact Api Phrasing Overlay
GENERATEDBirdeye Contact V2 Api Phrasing Overlay
GENERATEDBirdeye Employee Api Phrasing Overlay
GENERATEDBirdeye Faq Api Phrasing Overlay
GENERATEDBirdeye Google Q A Api Phrasing Overlay
GENERATEDBirdeye Insight Ai Api Phrasing Overlay
GENERATEDBirdeye Integration Api Phrasing Overlay
GENERATEDBirdeye Listing Api Phrasing Overlay
GENERATEDBirdeye Openapi Overlay
GENERATEDBirdeye Report Api Phrasing Overlay
GENERATEDBirdeye Reviews Api Phrasing Overlay
GENERATEDBirdeye Search Ai Api Phrasing Overlay
GENERATEDBirdeye Social Api Phrasing Overlay
GENERATEDBirdeye Survey Api Phrasing Overlay
GENERATEDBirdeye Ticketing Api Phrasing Overlay
GENERATEDBirdeye User Api Phrasing Overlay
GENERATEDBirdeye Webhook Api Phrasing Overlay
GENERATEDScroll for all 28
JSON Schema 24
Standalone JSON Schema definitions for this provider's data models.
Archived Get Reviews Request
JSON SCHEMAAssociate Request
JSON SCHEMAApiary_getHotelAttributes_Response200
JSON SCHEMAApiary_trackSocialMediaUpload_Response200
JSON SCHEMAApiary_uploadSocialMedia_Request
JSON SCHEMAApiary_uploadSocialMedia_Response200
JSON SCHEMACreate A Business Request
JSON SCHEMACreate Custom Card Request
JSON SCHEMACreate Or Update Contact Request
JSON SCHEMACreate Request
JSON SCHEMACreate Tags Request
JSON SCHEMACreate User Request
JSON SCHEMAGet Birdeye Impressions Request
JSON SCHEMAGet Reviews Request
JSON SCHEMAPost Request
JSON SCHEMAPost Review Reply Request
JSON SCHEMASearch Business Request
JSON SCHEMAUpdate Business Request
JSON SCHEMAUpdate Custom Card Request
JSON SCHEMAUpdate Hierarchy Request
JSON SCHEMAUpdate Public Profile Of Businesses Request
JSON SCHEMAUpdate Request
JSON SCHEMAUpdate User Request
JSON SCHEMAScroll for all 24
Examples 157
Example request and response payloads for these APIs.
Add Aggregation Url
EXAMPLEAdd Media
EXAMPLEAdd Products On A Location
EXAMPLEAdd Ticket Comments
EXAMPLEArchived Get Reviews
EXAMPLEAssociate
EXAMPLECompetitive Ranking Report
EXAMPLEContact Us Request
EXAMPLEContact
EXAMPLECreate A Business
EXAMPLECreate Answer
EXAMPLECreate Custom Card
EXAMPLECreate Listing
EXAMPLECreate Or Update Contact
EXAMPLECreate Product Listing
EXAMPLECreate Question
EXAMPLECreate Service
EXAMPLECreate Subscription
EXAMPLECreate Survey
EXAMPLECreate Tags
EXAMPLECreate Ticket
EXAMPLECreate User
EXAMPLECreate Webhook Subscription
EXAMPLECreate
EXAMPLECustomer Activity Log
EXAMPLECustomer Checkin
EXAMPLECustomer Delete
EXAMPLECustomer Or Lead List
EXAMPLEDeactivate Listing
EXAMPLEDelete A Tag
EXAMPLEDelete A User
EXAMPLEDelete Aggregation Url
EXAMPLEDelete Answer
EXAMPLEDelete Business
EXAMPLEDelete Contact
EXAMPLEDelete Custom Card
EXAMPLEDelete Media
EXAMPLEDelete Product Listings
EXAMPLEDelete Public Social Post
EXAMPLEDelete Question
EXAMPLEDelete Services
EXAMPLEDelete
EXAMPLEEdit Published Social Post
EXAMPLEEdit Scheduled Social Post
EXAMPLEFetch Request Url
EXAMPLEFix Listing
EXAMPLEForgot Password
EXAMPLEGet Accuracy Report
EXAMPLEGet All Aggregation Source
EXAMPLEGet All Qna
EXAMPLEGet All Services
EXAMPLEGet All Surveys
EXAMPLEGet All Tags
EXAMPLEGet All Ticket Data
EXAMPLEGet Apple Action Links
EXAMPLEGet Apple Attributes
EXAMPLEGet Birdeye Impressions
EXAMPLEGet Business Competitors
EXAMPLEGet Business
EXAMPLEGet Category List
EXAMPLEGet Competitor Business
EXAMPLEGet Competitor Reviews
EXAMPLEGet Contact
EXAMPLEGet Custom Card Details
EXAMPLEGet Dashboard Data
EXAMPLEGet Details Of A User
EXAMPLEGet Details Of Employees
EXAMPLEGet Gmb Attributes
EXAMPLEGet Google Keywords Count
EXAMPLEGet Keyword Statistics
EXAMPLEGet List Product Listing
EXAMPLEGet Listing
EXAMPLEGet Location Mapping
EXAMPLEGet Location Status Report
EXAMPLEGet Media
EXAMPLEGet More Hours Type
EXAMPLEGet Opt Out Contact Data
EXAMPLEGet Product Listing
EXAMPLEGet Review Conversion Report
EXAMPLEGet Reviews Summary
EXAMPLEGet Reviews
EXAMPLEGet Score
EXAMPLEGet Search Ai Available Runs
EXAMPLEGet Search Ai Businesses
EXAMPLEGet Search Ai Citations
EXAMPLEGet Search Ai Configuration
EXAMPLEGet Sentiment Report
EXAMPLEGet Survey
EXAMPLEGet Theme Statistics
EXAMPLEGet Timezone List
EXAMPLEGet
EXAMPLEList Conversations
EXAMPLEList Responses For A Survey
EXAMPLEListings Insights Datapoints
EXAMPLEListings Insights
EXAMPLENps By Location Report
EXAMPLENps Over Time Report
EXAMPLEPost A Survey Response
EXAMPLEPost Review Reply
EXAMPLEPost
EXAMPLERetrieve Competitor Reviews
EXAMPLERetrieve Contact
EXAMPLERetrieve Menu Details
EXAMPLERetrieve Opted Out Contacts
EXAMPLEReview By Source Report
EXAMPLEReview Count Rating
EXAMPLESchedule Social Post
EXAMPLESearch Business
EXAMPLESet Defaullt Review Sources
EXAMPLETrack Social Post
EXAMPLEUnsubscribe Subscription
EXAMPLEUpdate Answer
EXAMPLEUpdate Business
EXAMPLEUpdate Custom Card
EXAMPLEUpdate Hierarchy
EXAMPLEUpdate Listing
EXAMPLEUpdate Location Mapping
EXAMPLEUpdate Media
EXAMPLEUpdate Product Listing
EXAMPLEUpdate Question
EXAMPLEUpdate Service
EXAMPLEUpdate Survey Settings
EXAMPLEUpdate The Status
EXAMPLEUpdate Ticket
EXAMPLEUpdate User
EXAMPLEUpdate
EXAMPLEUpsert Contact
EXAMPLEUsage Report
EXAMPLEVisitor Report
EXAMPLEScroll for all 157
Security Posture 4
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Scopes 1
OAuth scopes governing access to this provider's APIs.
Agentic Access 1
Recommended x-agentic-access execution contracts for AI agents.
Resources
Get Started 3
Portal, sign-up, and the first successful call
Documentation 3
Reference material describing how the API behaves
Agent Surfaces 5
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 10
Pagination, idempotency, versioning, errors, and events
Scroll for all 10
Build 3
SDKs, sample code, and the tooling you integrate with
Access & Security 7
Authentication, authorization, and security posture
Scroll for all 7
Operate 4
Status, limits, changes, and where to get help
Commercial 5
Pricing, plans, and the legal terms of use
Company 4
The organization behind the API
Other 7
Properties that don't map to a standard resource type
Scroll for all 7
Source (apis.yml)
Work with this as data
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