Birdeye

Birdeye is an AI-powered customer experience and reputation management platform for multi-location brands. Its REST API enables developers to manage online reviews across 200+ sites, send surveys, respond to messages, automate review requests, and track reputation metrics including ratings, sentiment trends, and NPS scores. Integrations cover listings, webchat, appointments, payments, social posting, and customer insights.

1 APIs 0 Features

Reputation ManagementReviewsCustomer ExperienceSurveysMessagingMulti-LocationAI

APIs

Birdeye API

RESTful API for managing online reviews, sending survey requests, responding to customer messages, automating review collection workflows, and tracking reputation metrics across...

Pricing Plans

Birdeye Plans Pricing

4 plans

PLANS

Rate Limits

Birdeye Rate Limits

0 limits

RATE LIMITS

FinOps

Birdeye Finops

FINOPS

Semantic Vocabularies

Birdeye Context

279 classes · 18 properties

JSON-LD

Example Payloads

Add Aggregation Url

5 fields

EXAMPLE

Add Media

5 fields

EXAMPLE

Add New Competitor Aggregation Url

5 fields

EXAMPLE

Add Products On A Location

5 fields

EXAMPLE

Add Ticket Comments

5 fields

EXAMPLE

Archived Get Reviews

5 fields

EXAMPLE

Assign Tags To Filtered Reviews

5 fields

EXAMPLE

Associate

5 fields

EXAMPLE

Average Response Time By Location

5 fields

EXAMPLE

Average Response Time Over Time

5 fields

EXAMPLE

Competitive Ranking Report

5 fields

EXAMPLE

Contact Us Request

5 fields

EXAMPLE

Contact

5 fields

EXAMPLE

Create A Business

5 fields

EXAMPLE

Create Answer

5 fields

EXAMPLE

Create Custom Card

5 fields

EXAMPLE

Create Listing

5 fields

EXAMPLE

Create New Child Business In Competitor Enterprise

5 fields

EXAMPLE

Create New Competitor Enterprise

5 fields

EXAMPLE

Create Or Update Contact

5 fields

EXAMPLE

Create Product Listing

5 fields

EXAMPLE

Create Question

5 fields

EXAMPLE

Create Service

5 fields

EXAMPLE

Create Subscription

5 fields

EXAMPLE

Create Survey

5 fields

EXAMPLE

Create Tags

5 fields

EXAMPLE

Create Ticket

5 fields

EXAMPLE

Create User

5 fields

EXAMPLE

Create Webhook Subscription

5 fields

EXAMPLE

Create

5 fields

EXAMPLE

Customer Activity Log

5 fields

EXAMPLE

Customer Checkin

5 fields

EXAMPLE

Customer Delete

5 fields

EXAMPLE

Customer Or Lead List

5 fields

EXAMPLE

Deactivate Listing

5 fields

EXAMPLE

Delete A Tag

5 fields

EXAMPLE

Delete A User

5 fields

EXAMPLE

Delete Aggregation Url

5 fields

EXAMPLE

Delete All Questions And Answers

5 fields

EXAMPLE

Delete Answer

5 fields

EXAMPLE

Delete Business

5 fields

EXAMPLE

Delete Contact

5 fields

EXAMPLE

Delete Custom Card

5 fields

EXAMPLE

Delete Media

5 fields

EXAMPLE

Delete Product Listings

5 fields

EXAMPLE

Delete Public Social Post

5 fields

EXAMPLE

Delete Question

5 fields

EXAMPLE

Delete Services

5 fields

EXAMPLE

Delete

5 fields

EXAMPLE

Edit Published Social Post

5 fields

EXAMPLE

Edit Scheduled Social Post

5 fields

EXAMPLE

Fetch Request Url

5 fields

EXAMPLE

Fix Listing

5 fields

EXAMPLE

Forgot Password

5 fields

EXAMPLE

Get Accuracy Report

5 fields

EXAMPLE

Get All Aggregation Source

5 fields

EXAMPLE

Get All Qna

5 fields

EXAMPLE

Get All Questions And Answers

5 fields

EXAMPLE

Get All Services

5 fields

EXAMPLE

Get All Surveys

5 fields

EXAMPLE

Get All Tags

5 fields

EXAMPLE

Get All Ticket Data

5 fields

EXAMPLE

Get All Unanswered Questions And Answers

5 fields

EXAMPLE

Get Apple Action Links

5 fields

EXAMPLE

Get Apple Attributes

5 fields

EXAMPLE

Get Birdeye Impressions

5 fields

EXAMPLE

Get Business Competitors

5 fields

EXAMPLE

Get Business

5 fields

EXAMPLE

Get Category List

5 fields

EXAMPLE

Get Competitor Business

5 fields

EXAMPLE

Get Competitor Child Business

5 fields

EXAMPLE

Get Competitor Reviews

5 fields

EXAMPLE

Get Contact

5 fields

EXAMPLE

Get Custom Card Details

5 fields

EXAMPLE

Get Dashboard Data

5 fields

EXAMPLE

Get Details Of A User

5 fields

EXAMPLE

Get Details Of Employees

5 fields

EXAMPLE

Get Gmb Attributes

5 fields

EXAMPLE

Get Google Keywords Count

5 fields

EXAMPLE

Get Hierarchy For An Enterprise

5 fields

EXAMPLE

Get Insight Experience Location Info

5 fields

EXAMPLE

Get Insight Experience Score Benchmark

5 fields

EXAMPLE

Get Keyword Statistics

5 fields

EXAMPLE

Get List Product Listing

5 fields

EXAMPLE

Get Listing

5 fields

EXAMPLE

Get Location Mapping

5 fields

EXAMPLE

Get Location Status Report

5 fields

EXAMPLE

Get Media

5 fields

EXAMPLE

Get More Hours Type

5 fields

EXAMPLE

Get Opt Out Contact Data

5 fields

EXAMPLE

Get Product Listing

5 fields

EXAMPLE

Get Review Conversion Report

5 fields

EXAMPLE

Get Reviews Summary

5 fields

EXAMPLE

Get Reviews

5 fields

EXAMPLE

Get Score

5 fields

EXAMPLE

Get Search Ai Available Runs

5 fields

EXAMPLE

Get Search Ai Businesses

5 fields

EXAMPLE

Get Search Ai Citations

5 fields

EXAMPLE

Get Search Ai Configuration

5 fields

EXAMPLE

Get Sentiment Report

5 fields

EXAMPLE

Get Survey

5 fields

EXAMPLE

Get Theme Statistics

5 fields

EXAMPLE

Get Timezone List

5 fields

EXAMPLE

Get

5 fields

EXAMPLE

Insights Category Report By Location Report

5 fields

EXAMPLE

List Conversations

5 fields

EXAMPLE

List Responses For A Survey

5 fields

EXAMPLE

Listings Insights Datapoints

5 fields

EXAMPLE

Listings Insights

5 fields

EXAMPLE

Nps By Location Report

5 fields

EXAMPLE

Nps Over Time Report

5 fields

EXAMPLE

Onboard Google Merchant Account

5 fields

EXAMPLE

Post A Survey Response

5 fields

EXAMPLE

Post Review Reply

5 fields

EXAMPLE

Post

5 fields

EXAMPLE

Remove Particular Tags From All Reviews

5 fields

EXAMPLE

Remove Products On A Location

5 fields

EXAMPLE

Remove Tags From Filtered Reviews

5 fields

EXAMPLE

Retrieve Competitor Review Metrics

5 fields

EXAMPLE

Retrieve Competitor Reviews

5 fields

EXAMPLE

Retrieve Contact

5 fields

EXAMPLE

Retrieve Menu Details

5 fields

EXAMPLE

Retrieve Opted Out Contacts

5 fields

EXAMPLE

Review And Rating Over Time Report

5 fields

EXAMPLE

Review By Source Report

5 fields

EXAMPLE

Review Count Rating By Employee

5 fields

EXAMPLE

Review Count Rating

5 fields

EXAMPLE

Review Response Rate By Location Overview

5 fields

EXAMPLE

Review Response Rate Over Time

5 fields

EXAMPLE

Reviews Rating By Location Report

5 fields

EXAMPLE

Schedule Social Post

5 fields

EXAMPLE

Search Business

5 fields

EXAMPLE

Set Defaullt Review Sources

5 fields

EXAMPLE

Social Open Url Performance Report

5 fields

EXAMPLE

Subscribe Unsubscribe Customer

5 fields

EXAMPLE

Track Social Post

5 fields

EXAMPLE

Unsubscribe Subscription

5 fields

EXAMPLE

Update Answer

5 fields

EXAMPLE

Update Business

5 fields

EXAMPLE

Update Communication Preferences

5 fields

EXAMPLE

Update Custom Card

5 fields

EXAMPLE

Update Hierarchy

5 fields

EXAMPLE

Update Listing

5 fields

EXAMPLE

Update Location Mapping

5 fields

EXAMPLE

Update Media

5 fields

EXAMPLE

Update Product Listing

5 fields

EXAMPLE

Update Public Profile Of Businesses

5 fields

EXAMPLE

Update Question

5 fields

EXAMPLE

Update Service

5 fields

EXAMPLE

Update Survey Settings

5 fields

EXAMPLE

Update The Status

5 fields

EXAMPLE

Update Ticket

5 fields

EXAMPLE

Update User

5 fields

EXAMPLE

Update

5 fields

EXAMPLE

Upsert Contact

5 fields

EXAMPLE

Usage Report

5 fields

EXAMPLE

Visitor Report

5 fields

EXAMPLE

Resources

Sources

aid: birdeye
name: Birdeye
description: Birdeye is an AI-powered customer experience and reputation management platform for multi-location brands. Its
  REST API enables developers to manage online reviews across 200+ sites, send surveys, respond to messages, automate review
  requests, and track reputation metrics including ratings, sentiment trends, and NPS scores. Integrations cover listings,
  webchat, appointments, payments, social posting, and customer insights.
type: Index
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
url: https://raw.githubusercontent.com/api-evangelist/birdeye/refs/heads/main/apis.yml
created: 2026-06-13
modified: 2026-06-13
specificationVersion: '0.19'
tags:
- Reputation Management
- Reviews
- Customer Experience
- Surveys
- Messaging
- Multi-Location
- AI
apis:
- aid: birdeye:birdeye-api
  name: Birdeye API
  description: RESTful API for managing online reviews, sending survey requests, responding to customer messages, automating
    review collection workflows, and tracking reputation metrics across multiple business locations.
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://developers.birdeye.com/
  baseURL: https://api.birdeye.com
  tags:
  - Reviews
  - Surveys
  - Reputation
  - Messaging
  - Locations
  properties:
  - type: Documentation
    url: https://developers.birdeye.com/
  - type: Authentication
    url: https://support.birdeye.com/en/articles/12653964-where-can-i-find-the-api-key-for-my-account
  - type: OpenAPI
    url: openapi/birdeye-birdeye-api-openapi.yml
  - type: Vocabulary
    url: vocabulary/birdeye-vocabulary.yml
  - type: JSONLDContext
    url: json-ld/birdeye-context.jsonld
common:
- type: Website
  url: https://birdeye.com/
- type: Documentation
  url: https://developers.birdeye.com/
- type: Blog
  url: https://birdeye.com/blog/
- type: Pricing
  url: https://birdeye.com/pricing/
- type: StatusPage
  url: https://status.birdeye.com/
- type: LinkedIn
  url: https://www.linkedin.com/company/birdeye
- type: X
  url: https://x.com/Birdeye_
- type: Plans
  url: plans/birdeye-plans-pricing.yml
- type: RateLimits
  url: rate-limits/birdeye-rate-limits.yml
- type: FinOps
  url: finops/birdeye-finops.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com