Zoomin

Zoomin is a content and knowledge orchestration platform that unifies unstructured product content — documentation, in-product help, knowledge base and community answers — into personalized self-service and in-app experiences across customer support, success and experience teams. Founded in Tel Aviv, Zoomin was acquired by Salesforce on November 1, 2024 and now powers the Unified Knowledge and Agentforce/Data Cloud offerings. Its products include the Content Delivery Platform, Documentation Portal, In-Product Help, Zoomin for ServiceNow, Unified Knowledge and Zoomin Analytics. Zoomin does not publish a public, self-serve developer API surface; its integrations are delivered through customer implementations and the Salesforce platform. This profile was surfaced as a Bessemer Venture Partners portfolio company.

Zoomin is profiled on the APIs.io network. Tagged areas include Company, Cloud, Content, Documentation, and Knowledge Management.

Zoomin’s developer surface includes documentation, support, and 4 more developer resources.

🌐 Visit website 📡 Source on GitHub

13.6/100 minimal ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5

0 APIs

CompanyCloudContentDocumentationKnowledge ManagementCustomer SupportCustomer ExperienceAnalyticsSalesforce

Kin Score

Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5

Composite quality — 13.6/100 · minimal

Contract Quality 0.0 / 25

Developer Ergonomics 2.6 / 20

Commercial Clarity 4.2 / 20

Operational Transparency 0.0 / 13

Governance 0.0 / 12

Discoverability 6.8 / 10

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 15

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/zoomin: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Access & Security 1

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support

Support

Commercial 2

Pricing, plans, and the legal terms of use

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 1

The organization behind the API

Website

Website

Source (apis.yml)

aid: zoomin
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/zoomin.png
name: Zoomin
description: Zoomin is a content and knowledge orchestration platform that unifies unstructured product content — documentation,
  in-product help, knowledge base and community answers — into personalized self-service and in-app experiences across customer
  support, success and experience teams. Founded in Tel Aviv, Zoomin was acquired by Salesforce on November 1, 2024 and now
  powers the Unified Knowledge and Agentforce/Data Cloud offerings. Its products include the Content Delivery Platform, Documentation
  Portal, In-Product Help, Zoomin for ServiceNow, Unified Knowledge and Zoomin Analytics. Zoomin does not publish a public,
  self-serve developer API surface; its integrations are delivered through customer implementations and the Salesforce platform.
  This profile was surfaced as a Bessemer Venture Partners portfolio company.
url: https://raw.githubusercontent.com/api-evangelist/zoomin/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- bessemer-venture-partners
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Cloud
- Content
- Documentation
- Knowledge Management
- Customer Support
- Customer Experience
- Analytics
- Salesforce
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://www.zoominsoftware.com/
- type: Documentation
  url: https://docs.zoominsoftware.com/
- type: Support
  url: https://zoomin.my.site.com/ServicePortal
- type: TermsOfService
  url: https://www.zoominsoftware.com/terms-of-use
- type: PrivacyPolicy
  url: https://www.salesforce.com/company/legal/privacy/
- type: DomainSecurity
  url: security/zoomin-domain-security.yml
x-enrichment:
  date: '2026-07-21'
  status: minimal
  artifacts_added: 1
  pass: local-v1