Kapture CX

Kapture CX provides an AI‑powered customer experience platform that enables businesses to build, test, and deploy conversational agents across voice, chat, email, and social channels. The platform includes AgentOS with modules such as VITOS for agent building and COMMAND for human‑in‑the‑loop workflows, offering web and mobile interfaces for contact‑center operations.

Kapture CX is listed with 2 APIs on the APIs.io network. Tagged areas include Customer Experience, CRM, AI, Automation, and Contact Center.

The Kapture CX catalog on APIs.io includes 1 JSON-LD context and 1 Spectral governance ruleset.

Kapture CX’s developer surface includes authentication, documentation, pricing, engineering blog, getting-started guide, support, and 18 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

37.2/100 thin Agent 25/100 agent aware Full breakdown ↓
scored 2026-10-31 · rubric v0.25.0 · Show this score on your site →

2 APIs

Customer Experience CRMAIAutomation Contact Center

Kin Score

Kin Score How this is scored →
scored 2026-10-31 · rubric v0.25.0

Composite quality — 37.2/100 · thin

Contract Quality 5.3 / 21

Developer Ergonomics 8.5 / 17

Access Clarity 6.7 / 17

Operational Transparency 0.0 / 11

Contract Governance 3.4 / 10

Discoverability 5.0 / 9

Regulatory Posture 5.5 / 15

Agent readiness — 25/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Delegated User Identity +6 pts — a served discovery document listing authorization_code in grant_types_supported (served), else an oauth2 authorizationCode flow or openIdConnect declared in an OpenAPI (documented)
Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document

8 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 24.8 — up to +18.8 composite points
Operational Transparency scores 0.0 — up to +13.0 composite points
Access Clarity scores 39.5 — up to +12.1 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/kapture-cx/apis.yml: open an issue on github.com/api-evangelist/kapture-cx to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

Kapture API

Kapture’s APIs are organized around REST with predictable resource-oriented URLs, accept form-encoded request bodies, return JSON responses, and use standard HTTP.

Kapture CX API

Kapture CX API as documented publicly: 12 operations. Contract generated from the documentation by API Evangelist (2026-10-28); not the provider's own document.

Pricing Plans 1

Published pricing tiers and plan structures.

Kapture Cx Plans Pricing

0 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Kapture Cx Rate Limits

0 limits

RATE LIMITS

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Kapture Cx Context

8 classes · 33 properties

JSON-LD

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

Kapture CX API Rules

10 rules · 9 errors 1 info

SPECTRAL

JSON Schema 6

Standalone JSON Schema definitions for this provider's data models.

PostEmployeeViewTaskDetailHtmlResponse

9 properties

JSON SCHEMA

PostGetFaqContentsHtmlRequest

6 properties

JSON SCHEMA

PostMsCustomerCustomerApiV1AddUpdateRequest

3 properties

JSON SCHEMA

PostMsCustomerOrderApiV1AddUpdateRequest

4 properties

JSON SCHEMA

PostSearchTicketByTicketIdHtmlV20Request

10 properties

JSON SCHEMA

PostSelectCustomerBetweenStartAndEndDatesHtmlResponse

2 properties

JSON SCHEMA

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Kapture Cx Authentication

1 scheme

SECURITY

Kapture Cx Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Scopes 1

OAuth scopes governing access to this provider's APIs.

Kapture Cx Scopes

OAuth 2.0 · no documented scopes

0 scopes

SCOPES

Resources

Get Started 2

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

WellKnown

WellKnown

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Spectral

JSONLD

Vocabulary

DataModel

ErrorCatalog

Conformance

Access & Security 3

Authentication, authorization, and security posture

Authentication

Authentication

TrustCenter

TrustCenter

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support

Support

Commercial 4

Pricing, plans, and the legal terms of use

Plans

TermsOfService

Pricing

PrivacyPolicy

Company 3

The organization behind the API

Newsroom

Newsroom

Website

Website

Blog

Blog

Other 2

Properties that don't map to a standard resource type

Vendors

Vendors

Hosts

Hosts

Source (apis.yml)

aid: kapture-cx
name: Kapture CX
description: Kapture CX provides an AI‑powered customer experience platform that enables businesses to build, test, and deploy
  conversational agents across voice, chat, email, and social channels. The platform includes AgentOS with modules such as
  VITOS for agent building and COMMAND for human‑in‑the‑loop workflows, offering web and mobile interfaces for contact‑center
  operations.
image: https://www.kapture.cx/wp-content/uploads/2023/12/Kapture-Old-Logo.svg
url: https://artifacts.apis.io/kapture-cx/apis.yml
x-type: company
x-source: harvest:new-submission
x-tier: profiled
x-tier-reason: enrichment pass 2026-10-28 (modular-v1; was harvest)
specificationVersion: '0.20'
created: '2026-10-28'
modified: '2026-10-28'
tags:
- Customer Experience
- CRM
- AI
- Automation
- Contact Center
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Vendors
  url: vendors/kapture-cx-vendors.yml
- type: Plans
  url: plans/kapture-cx-plans-pricing.yml
- type: Spectral
  url: rules/kapture-cx-rules.yml
- type: JSONLD
  url: json-ld/kapture-cx-context.jsonld
- type: Vocabulary
  url: vocabulary/kapture-cx-vocabulary.yml
- type: DataModel
  url: data-model/kapture-cx-data-model.yml
- type: Authentication
  url: authentication/kapture-cx-authentication.yml
- type: ErrorCatalog
  url: errors/kapture-cx-problem-types.yml
- type: Conformance
  url: conformance/kapture-cx-conformance.yml
- type: LLMsTxt
  url: llms/kapture-cx-llms.txt
- type: WellKnown
  url: well-known/kapture-cx-well-known.yml
- type: Hosts
  url: hosts/kapture-cx-hosts.yml
- type: TrustCenter
  url: https://www.kapture.cx/trust-center/
- type: TermsOfService
  url: https://www.kapture.cx/terms-and-conditions/
- type: Newsroom
  url: https://www.kapture.cx/newsroom/
- type: DeveloperPortal
  url: https://dev.kapture.cx/kapture-api
- type: Documentation
  url: https://dev.kapture.cx/
- type: DomainSecurity
  url: security/kapture-cx-domain-security.yml
- type: Website
  url: https://kapture.cx/
- type: Pricing
  url: https://www.kapture.cx/pricing/
- type: Blog
  url: https://www.kapture.cx/blog/
- type: GettingStarted
  url: https://www.kapture.cx/demo/
- type: Support
  url: https://www.kapture.cx/contact/
- type: PrivacyPolicy
  url: https://www.kapture.cx/privacy-policy/
apis:
- name: Kapture API
  description: Kapture’s APIs are organized around REST with predictable resource-oriented URLs, accept form-encoded request
    bodies, return JSON responses, and use standard HTTP.
  humanURL: https://dev.kapture.cx/kapture-api
  aid: kapture-cx:kapture-api
- aid: kapture-cx:kapture-cx-api
  name: Kapture CX API
  description: 'Kapture CX API as documented publicly: 12 operations. Contract generated from the documentation by API Evangelist
    (2026-10-28);

    not the provider''s own document.'
  humanURL: https://dev.kapture.cx/kapture-api/reference/api-reference/add-order-api.md
  properties:
  - type: OpenAPI
    url: openapi/_ae-authored/kapture-cx-openapi-generated.yml
    x-provenance: generated
  - type: JSONSchema
    url: json-schema/kapture-cx-post-ms-customer-order-api-v1-add-update-request-schema.json
  - type: JSONSchema
    url: json-schema/kapture-cx-post-employee-view-task-detail-html-response-schema.json
  - type: JSONSchema
    url: json-schema/kapture-cx-post-ms-customer-customer-api-v1-add-update-request-schema.json
  - type: JSONSchema
    url: json-schema/kapture-cx-post-get-faq-contents-html-request-schema.json
  - type: JSONSchema
    url: json-schema/kapture-cx-post-select-customer-between-start-and-end-dates-html-response-schema.json
  - type: JSONSchema
    url: json-schema/kapture-cx-post-search-ticket-by-ticket-id-html-v20-request-schema.json
x-submission-probe: 200, 2026-10-26
x-coverage:
  state: unreadable
  reason: no-machine-readable-spec
  detail: No OpenAPI, AsyncAPI, GraphQL, or other machine‑readable contract is published; standard discovery paths on api.kapture.cx
    returned 404.
  evidence:
  - url: https://api.kapture.cx/openapi.json
    status: 404
  checked: '2026-10-28'
x-enrichment:
  date: '2026-10-28'
  status: enriched
  artifacts_added: 32
  pass: modular-v1
  engine: identity=oss,contract=oss,surfaces=oss,docs=oss,regulatory=oss

Kapture CX API — frequently asked questions

Does Kapture CX have an API?

Yes. APIs.io lists 2 APIs from Kapture CX, including Kapture API and Kapture CX API.

Is there an OpenAPI specification for the Kapture CX API?

Yes. APIs.io indexes 1 OpenAPI specification for Kapture CX, each linked for download from this page.

How do I authenticate with the Kapture CX API?

Kapture CX uses bearer-token authentication (1 scheme). The details are profiled on APIs.io as Kapture Cx Authentication.

Is the Kapture CX API ready for AI agents?

Kapture CX has a Kin Score of 37.2 out of 100 (thin) and an Agent Readiness score of 25.0 (agent-aware), scored by API Evangelist on 2026-10-31.

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