Voyc

Voyc is a conversation intelligence and compliance monitoring platform for regulated industries such as financial services and insurance. The platform automatically monitors 100% of contact centre interactions using speech analytics AI, flagging high-risk cases, complaints, and vulnerable customers in near real time, automating QA review, and producing the management information firms need to evidence regulatory compliance (including FCA Consumer Duty). Calls reach Voyc from telephony platforms like Twilio, Genesys, Five9, RingCentral, Aircall, Amazon Connect, and Talkdesk via SFTP or API, and a Voyc API (v3) supports conversation uploads and data export alongside webhooks.

Voyc is profiled on the APIs.io network. Tagged areas include Company, Conversation Intelligence, Compliance, Call Monitoring, and Speech Analytics.

The Voyc catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Voyc’s developer surface includes documentation, support, engineering blog, and 15 more developer resources.

30.6/100 thin ▬ flat Agent 6/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5
0 APIs
CompanyConversation IntelligenceComplianceCall MonitoringSpeech AnalyticsContact CentersFinancial ServicesArtificial Intelligence

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 30.6/100 · thin
Contract Quality 5.7 / 25
Developer Ergonomics 3.0 / 20
Commercial Clarity 10.0 / 20
Operational Transparency 5.1 / 13
Governance 0.0 / 12
Discoverability 6.8 / 10
Agent readiness — 6/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 6 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/voyc: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Voyc Webhooks

ASYNCAPI

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Voyc Domain Security

TLSv1.3 · DMARC

SECURITY

Voyc Vulnerability Disclosure

Hackerone · security.txt · contact published

SECURITY

Voyc Trust Center

SOC 2 Type 1, SOC 2 Type 2

SECURITY

Resources

Get Started 1

Portal, sign-up, and the first successful call

Documentation 1

Reference material describing how the API behaves

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 3

Pagination, idempotency, versioning, errors, and events

Build 1

SDKs, sample code, and the tooling you integrate with

Access & Security 5

Authentication, authorization, and security posture

Operate 2

Status, limits, changes, and where to get help

Commercial 2

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: voyc
name: Voyc
description: Voyc is a conversation intelligence and compliance monitoring platform for regulated industries such as financial
  services and insurance. The platform automatically monitors 100% of contact centre interactions using speech analytics AI,
  flagging high-risk cases, complaints, and vulnerable customers in near real time, automating QA review, and producing the
  management information firms need to evidence regulatory compliance (including FCA Consumer Duty). Calls reach Voyc from
  telephony platforms like Twilio, Genesys, Five9, RingCentral, Aircall, Amazon Connect, and Talkdesk via SFTP or API, and
  a Voyc API (v3) supports conversation uploads and data export alongside webhooks.
url: https://raw.githubusercontent.com/api-evangelist/voyc/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- techstars
x-tier: profile
x-tier-reason: enriched-company-no-public-api-docs
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.20'
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 8
  pass: local-v1
created: '2026-07-17'
modified: '2026-07-21'
image: https://github.com/voyc-ai.png
tags:
- Company
- Conversation Intelligence
- Compliance
- Call Monitoring
- Speech Analytics
- Contact Centers
- Financial Services
- Artificial Intelligence
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: TrustCenter
  url: security/voyc-trust-center.yml
- type: Website
  url: https://voyc.ai/
- type: Documentation
  url: https://help.voyc.ai/en/
- type: Support
  url: https://www.voyc.ai/contact/
- type: Blog
  url: https://insights.voyc.ai/blog
- type: StatusPage
  url: https://status.voyc.ai/
- type: TermsOfService
  url: https://voyc.ai/terms-and-conditions/
- type: PrivacyPolicy
  url: https://voyc.ai/gdpr-privacy-notice/
- type: GitHubOrganization
  url: https://github.com/voyc-ai
- type: Login
  url: https://app.voyc.ai/
- type: Compliance
  url: https://trust.voyc.ai/
- type: Security
  url: https://trust.voyc.ai/
- type: VulnerabilityDisclosure
  url: security/voyc-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/voyc-domain-security.yml
- type: Conformance
  url: conformance/voyc-conformance.yml
- type: Lifecycle
  url: lifecycle/voyc-lifecycle.yml
- type: Webhooks
  url: asyncapi/voyc-webhooks.yml
- type: LLMsTxt
  url: llms/voyc-llms.txt