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Zoom Phone
Zoom Phone is the cloud PBX / UCaaS voice product of Zoom Communications, headquartered in San Jose, California, and sold worldwide from its United States home market. It replaces on-premise telephony with a cloud calling service — extensions, auto receptionists, IVR, call queues, shared line groups, voicemail, call recording, fax, emergency (E911) addressing, and SMS/MMS — delivered either on Zoom-provided PSTN service, on a customer's own carrier through BYOC and Cloud Peering (Provider Exchange), or resold through carrier partners. In the telecom value chain Zoom Phone sits above the network as a UCaaS application layer that buys wholesale connectivity and number inventory from carriers rather than operating a mobile network, and its API posture reflects the software half of that split rather than the carrier half: the Zoom Phone API is fully self-serve, published as downloadable OpenAPI 3.0 with 391 documented operations across 46 resource groups, a 71-event webhook catalog, a separate Number Management API covering number allocation, BYOC numbers, ported number orders, SIP trunks and 10DLC SMS campaigns, OAuth 2.0 with fine-grained phone:* scopes, a public Postman workspace, and an official Node/TypeScript SDK. It is not a mobile network operator, is not a GSMA Open Gateway signatory, and exposes no CAMARA network APIs — no CAMARA reference was found anywhere in its developer surface.
Zoom Phone publishes 3 APIs on the APIs.io network, including Webhooks, Number Management API, and 1 more. Tagged areas include Telecommunications, United States, UCaaS, Cloud PBX, and Voice.
The Zoom Phone catalog on APIs.io includes 1 event-driven AsyncAPI specification.
Zoom Phone’s developer surface includes authentication, documentation, pricing, SDKs, engineering blog, API reference, getting-started guide, and 47 more developer resources.
3 APIs
1 MCP Servers
Telecommunications United States UCaaS Cloud PBX Voice VoIP SIP Messaging SMS Phone Numbers Number Porting BYOC Carrier Peering Contact Center Communications
On this page
Kin Score
APIs 3
MCP Servers 1
Rate Limits 1
Event Specs 1
Security Posture 4
Scopes 1
Agentic Access 1
Resources 54
apis.yml
63 Operational Transparency
Composite quality — 59.8/100 · developing
Contract Quality
15.1 / 25
Developer Ergonomics
15.7 / 20
Commercial Clarity
12.1 / 20
Operational Transparency
8.2 / 13
Agent readiness — 85/100 · agent native
Machine-Readable Contract
18 / 18
Agentic Access Contract
15 / 15
MCP Server
12 / 12
Machine-Readable Auth
10 / 10
Idempotency
0 / 9
Stable Error Semantics
8 / 8
Request/Response Examples
0 / 7
Rate-Limit Signaling
7 / 7
Typed Event Surface
6 / 6
Agent Skills
5 / 5
Well-Known Catalog
4 / 4
Consent & Bot Identity
3 / 3
Individual APIs this provider publishes, each with its own machine-readable definition.
Model Context Protocol servers that expose these APIs to AI agents.
Documented rate limits and quota policies.
AsyncAPI definitions for this provider's event-driven and streaming APIs.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
OAuth scopes governing access to this provider's APIs.
Recommended x-agentic-access execution contracts for AI agents.
Get Started 4
Portal, sign-up, and the first successful call
Documentation 2
Reference material describing how the API behaves
Agent Surfaces 5
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 8
Pagination, idempotency, versioning, errors, and events
Scroll for all 8
Build 7
SDKs, sample code, and the tooling you integrate with
Scroll for all 7
Access & Security 9
Authentication, authorization, and security posture
Scroll for all 9
Operate 8
Status, limits, changes, and where to get help
Scroll for all 8
Commercial 4
Pricing, plans, and the legal terms of use
Company 2
The organization behind the API
Other 5
Properties that don't map to a standard resource type
Source (apis.yml)
aid: zoom-phone
url: https://raw.githubusercontent.com/api-evangelist/zoom-phone/refs/heads/main/apis.yml
name: Zoom Phone
kind: company
description: 'Zoom Phone is the cloud PBX / UCaaS voice product of Zoom Communications, headquartered in San Jose, California,
and sold worldwide from its United States home market. It replaces on-premise telephony with a cloud calling service — extensions,
auto receptionists, IVR, call queues, shared line groups, voicemail, call recording, fax, emergency (E911) addressing, and
SMS/MMS — delivered either on Zoom-provided PSTN service, on a customer''s own carrier through BYOC and Cloud Peering (Provider
Exchange), or resold through carrier partners. In the telecom value chain Zoom Phone sits above the network as a UCaaS application
layer that buys wholesale connectivity and number inventory from carriers rather than operating a mobile network, and its
API posture reflects the software half of that split rather than the carrier half: the Zoom Phone API is fully self-serve,
published as downloadable OpenAPI 3.0 with 391 documented operations across 46 resource groups, a 71-event webhook catalog,
a separate Number Management API covering number allocation, BYOC numbers, ported number orders, SIP trunks and 10DLC SMS
campaigns, OAuth 2.0 with fine-grained phone:* scopes, a public Postman workspace, and an official Node/TypeScript SDK.
It is not a mobile network operator, is not a GSMA Open Gateway signatory, and exposes no CAMARA network APIs — no CAMARA
reference was found anywhere in its developer surface.'
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
tags:
- Telecommunications
- United States
- UCaaS
- Cloud PBX
- Voice
- VoIP
- SIP
- Messaging
- SMS
- Phone Numbers
- Number Porting
- BYOC
- Carrier Peering
- Contact Center
- Communications
created: '2026-07-25'
modified: '2026-07-25'
specificationVersion: '0.19'
apis:
- aid: zoom-phone:zoom-phone-api
name: Zoom Phone API
description: The Zoom Phone API is the administrative and operational REST API for Zoom's cloud phone system. The harvested
OpenAPI 3.0 document describes 238 paths and 391 operations across 46 resource groups — Users, Sites, Call Queues, Auto
Receptionists, Shared Line Groups, Common Areas, Phone Devices, Call Logs, Recordings, Voicemails, Fax, SMS, SMS Campaigns,
Phone Numbers, Emergency Addresses and Emergency Service Locations, Outbound Calling, Routing Rules, Dashboard, Reports,
Provider Exchange and Carrier Reseller. Requires a Business or Enterprise account with a Zoom Phone license.
humanURL: https://developers.zoom.us/docs/api/phone/
baseURL: https://api.zoom.us/v2
tags:
- Voice
- Cloud PBX
- Call Logs
- SMS
- Provisioning
properties:
- type: Documentation
url: https://developers.zoom.us/docs/api/phone/
- type: APIReference
url: https://developers.zoom.us/docs/api/phone/
- type: OpenAPI
url: openapi/zoom-phone-api-openapi.json
- type: Documentation
url: https://developers.zoom.us/docs/integrations/oauth/
- type: PostmanCollection
url: https://www.postman.com/zoom-developer/zoom-public-workspace/documentation/uba96fr/phone
- aid: zoom-phone:zoom-phone-webhooks
name: Zoom Phone Webhooks
description: The Zoom Phone event catalog, published as an OpenAPI 3.1 document using the top-level webhooks object. It
defines 71 real-time events covering call lifecycle (phone.caller_ringing, phone.callee_answered, phone.caller_ended,
phone.callee_missed, phone.caller_hold, warm and blind transfers), recordings and transcripts, voicemail, fax, call and
fax logs, SMS send and delivery, SMS campaign opt-in/opt-out and etiquette blocking, device registration, emergency alerts,
AI call summaries, and account and group setting changes. Delivered to an HTTPS endpoint, with a WebSocket delivery option
in public beta.
humanURL: https://developers.zoom.us/docs/api/phone/events/
tags:
- Webhooks
- Events
- Call Events
- Real Time
properties:
- type: Documentation
url: https://developers.zoom.us/docs/api/phone/events/
- type: APIReference
url: https://developers.zoom.us/docs/api/phone/events/
- type: OpenAPI
url: openapi/zoom-phone-webhooks-openapi.json
- aid: zoom-phone:zoom-phone-number-management-api
name: Zoom Phone Number Management API
description: The Number Management API provisions and manages phone number inventory for Zoom Phone, Zoom Contact Center,
and Zoom Meetings accounts. The harvested OpenAPI 3.0 document describes 17 paths and 28 operations covering number allocation,
BYOC numbers, carrier and cloud peering numbers, ported number orders, SIP trunks and SIP groups, phone plans, and 10DLC
SMS campaigns and SMS consent — the most carrier-facing surface Zoom publishes.
humanURL: https://developers.zoom.us/docs/api/number-management/
baseURL: https://api.zoom.us/v2
tags:
- Phone Numbers
- Number Porting
- BYOC
- SIP Trunks
- Carrier Peering
- SMS Campaigns
properties:
- type: Documentation
url: https://developers.zoom.us/docs/api/number-management/
- type: APIReference
url: https://developers.zoom.us/docs/api/number-management/
- type: OpenAPI
url: openapi/zoom-phone-number-management-openapi.json
common:
- type: AgenticAccess
url: agentic-access/zoom-phone-agentic-access.yml
- type: TrustCenter
url: security/zoom-phone-trust-center.yml
- type: VulnerabilityDisclosure
url: security/zoom-phone-vulnerability-disclosure.yml
- type: DomainSecurity
url: security/zoom-phone-domain-security.yml
- type: Authentication
url: authentication/zoom-phone-authentication.yml
- type: OAuthScopes
url: scopes/zoom-phone-scopes.yml
- type: Website
url: https://www.zoom.com/en/products/voip-phone/
- type: DeveloperPortal
url: https://developers.zoom.us/
- type: Documentation
url: https://developers.zoom.us/docs/api/phone/
- type: Authentication
url: https://developers.zoom.us/docs/integrations/oauth/
- type: OAuthMetadata
url: https://zoom.us/.well-known/oauth-authorization-server
- type: Pricing
url: https://zoom.us/pricing/zoom-phone
- type: AppMarketplace
url: https://marketplace.zoom.us/
- type: PostmanWorkspace
url: https://www.postman.com/zoom-developer/zoom-public-workspace/overview
- type: GitHubOrganization
url: https://github.com/zoom
- type: SDK
url: https://github.com/zoom/rivet-javascript
- type: Blog
url: https://developers.zoom.us/blog/
- type: StatusPage
url: https://www.zoomstatus.com/
- type: APIReference
url: https://developers.zoom.us/docs/api/phone/
- type: GettingStarted
url: https://developers.zoom.us/docs/phone/start/
- type: Quickstart
url: https://developers.zoom.us/docs/phone/first-app/
- type: Support
url: https://developers.zoom.us/support/
- type: Community
url: https://devforum.zoom.us/
- type: SignUp
url: https://zoom.us/signup
- type: TermsOfService
url: https://www.zoom.com/en/trust/terms/
- type: TermsOfService
url: https://zoom.us/docs/en-us/zoom_api_license_and_tou.html
name: Zoom API License and Terms of Use
- type: PrivacyPolicy
url: https://www.zoom.com/en/trust/privacy/
- type: Postman
url: https://www.postman.com/zoom-developer/zoom-public-workspace/overview
- type: ChangeLog
url: https://developers.zoom.us/changelog/?product=phone
- type: StatusPage
url: https://status.zoom.us/
- type: Deprecation
url: https://developers.zoom.us/docs/build/lifecycle/
- type: Security
url: https://www.zoom.com/en/trust/reporting-vulnerability/
- type: Compliance
url: https://www.zoom.com/en/trust/
- type: SDKs
url: packages/zoom-phone-packages.yml
name: Zoom Rivet for JavaScript (Phone module)
- type: MCPServer
url: mcp/zoom-phone-mcp.yml
- type: Packages
url: packages/zoom-phone-packages.yml
- type: WellKnown
url: well-known/zoom-phone-well-known.yml
- type: SecurityTxt
url: well-known/zoom-phone-security.txt
- type: APICatalog
url: well-known/zoom-phone-api-catalog.json
- type: ToolCrosswalk
url: mcp/zoom-phone-tool-crosswalk.yml
- type: LLMsTxt
url: llms/zoom-phone-llms.txt
- type: Overlay
url: overlays/zoom-phone-api-overlay.yaml
name: Zoom Phone API overlay
- type: Overlay
url: overlays/zoom-phone-number-management-overlay.yaml
name: Number Management API overlay
- type: Overlay
url: overlays/zoom-phone-webhooks-overlay.yaml
name: Zoom Phone Webhooks overlay
- type: Conformance
url: conformance/zoom-phone-conformance.yml
- type: ErrorCatalog
url: errors/zoom-phone-problem-types.yml
- type: Lifecycle
url: lifecycle/zoom-phone-lifecycle.yml
- type: ChangeLog
url: changelog/zoom-phone-changelog.yml
name: Zoom Phone changelog (captured)
- type: Conventions
url: conventions/zoom-phone-conventions.yml
- type: RateLimits
url: rate-limits/zoom-phone-rate-limits.yml
- type: Components
url: components/zoom-phone-components.yml
- type: DataModel
url: data-model/zoom-phone-data-model.yml
- type: Webhooks
url: asyncapi/zoom-phone-webhooks.yml
- type: AgentSkill
url: skills/_index.yml
maintainers:
- FN: Kin Lane
email: kin@apievangelist.com