Zoom Phone

Zoom Phone Call Handling API

The Call Handling API from Zoom Phone — 2 operation(s) for call handling.

GitHub OpenAPI
Business capability
Voice & Telephony AE-150.50

Operations 4

Each operation below carries the questions people ask an LLM about it and the instructions they give an agent to run it. Generated by API Evangelist overlay

GET /phone/extension/{extensionId}/call_handling/settings Get an extension's call handling settings · Get call handling settings #
Ask an LLM
“How does a call queue or user extension route calls during business, closed and holiday hours?”
“Can I see all call handling settings for one extension in a single response?”
Tell an agent
Show the call handling settings for extension {extensionId}.
Get business, closed and holiday routing of extension {extensionId}.
POST /phone/extension/{extensionId}/call_handling/settings/{settingType} Add a call handling subsetting to an extension · Add a call handling setting #
Ask an LLM
“Can I add a new holiday or forwarding rule to a call queue's call handling?”
“Which extensions support adding call handling subsettings: users, queues, auto receptionists?”
Tell an agent
Add a {settingType} call handling subsetting to extension {extensionId}.
Create a holiday hours entry in extension {extensionId}'s call handling.
DELETE /phone/extension/{extensionId}/call_handling/settings/{settingType} Delete a call handling subsetting from an extension · Delete a call handling setting #
Ask an LLM
“Can I remove a forwarding destination from an extension's call handling?”
“Is it possible to delete one holiday from a call queue's routing rules?”
Tell an agent destructive · confirm first
Delete forwarding {call_forwarding_id} from extension {extensionId}'s {settingType} handling.
Remove holiday {holiday_id} from extension {extensionId}'s {settingType} call handling.
PATCH /phone/extension/{extensionId}/call_handling/settings/{settingType} Update an extension's call handling setting · Update a call handling setting #
Ask an LLM
“Can I change how a call queue routes callers during closed hours?”
“Is it possible to edit an extension's existing business hours routing?”
Tell an agent
Update the {settingType} call handling of extension {extensionId}.
Change the closed hours routing for extension {extensionId}.

Documentation

📖
Documentation
https://developers.zoom.us/docs/api/phone/
📖
APIReference
https://developers.zoom.us/docs/api/phone/
📖
Documentation
https://developers.zoom.us/docs/integrations/oauth/
📖
Documentation
https://developers.zoom.us/docs/api/phone/events/
📖
APIReference
https://developers.zoom.us/docs/api/phone/events/
📖
Documentation
https://developers.zoom.us/docs/api/number-management/
📖
APIReference
https://developers.zoom.us/docs/api/number-management/

Specifications

⚙
OpenAPI
https://artifacts.apis.io/zoom-phone/openapi/zoom-phone-call-handling-api-openapi.yml

Other Resources

🔗
PostmanCollection
https://www.postman.com/zoom-developer/zoom-public-workspace/documentation/uba96fr/phone

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OpenAPI Specification

zoom-phone-call-handling-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Phone Call Handling API
  description: 'You can access information from Zoom with Zoom Phone APIs to build private services or public applications on the Zoom App Marketplace.


    To learn how to get your credentials and create private or public applications, see Zoom APIs use OAuth 2.0 authorization.


    All endpoints are available through `https` at `api.zoom.us/v2/`. For instance, `https://api.zoom.us/v2/users/` returns all users on an account. You''ll receive a `403` error message if you have not set up Zoom Phone.'
  termsOfService: https://zoom.us/docs/en-us/zoom_api_license_and_tou.html
  contact:
    name: Zoom Developers
    url: https://developer.zoom.us/
  version: '2'
servers:
- url: https://api.zoom.us/v2
tags:


# --- truncated at 32 KB (202 KB total) ---
# Full source: https://artifacts.apis.io/zoom-phone/openapi/zoom-phone-call-handling-api-openapi.yml