Zoom Phone

Zoom Phone Call Queues API

The Call Queues API from Zoom Phone — 18 operation(s) for call queues.

GitHub OpenAPI

Operations 32

GET /phone/call_queue_analytics List call queue analytics #
GET /phone/call_queues List call queues #
POST /phone/call_queues Create a call queue #
GET /phone/call_queues/{callQueueId} Get call queue details #
DELETE /phone/call_queues/{callQueueId} Delete a call queue #
PATCH /phone/call_queues/{callQueueId} Update call queue details #
GET /phone/call_queues/{callQueueId}/call_handling/settings Get call queue call handling setting #
PATCH /phone/call_queues/{callQueueId}/call_handling/settings/{hourType} Update call queue call handling setting #
GET /phone/call_queues/{callQueueId}/custom_groups List custom groups of a call queue #
POST /phone/call_queues/{callQueueId}/custom_groups Create a custom group in a call queue #
GET /phone/call_queues/{callQueueId}/custom_groups/{customGroupId} Get call queue custom group detail #
DELETE /phone/call_queues/{callQueueId}/custom_groups/{customGroupId} Delete a custom group #
PATCH /phone/call_queues/{callQueueId}/custom_groups/{customGroupId} Update a custom group #
POST /phone/call_queues/{callQueueId}/custom_groups/{customGroupId}/members Add members to a custom group #
DELETE /phone/call_queues/{callQueueId}/custom_groups/{customGroupId}/members/{extensionId} Remove a member from a custom group #
GET /phone/call_queues/{callQueueId}/members List call queue members #
POST /phone/call_queues/{callQueueId}/members Add members to a call queue #
DELETE /phone/call_queues/{callQueueId}/members Unassign all members #
DELETE /phone/call_queues/{callQueueId}/members/{memberId} Unassign a member #
POST /phone/call_queues/{callQueueId}/phone_numbers Assign numbers to a call queue #
DELETE /phone/call_queues/{callQueueId}/phone_numbers Unassign all phone numbers #
DELETE /phone/call_queues/{callQueueId}/phone_numbers/{phoneNumberId} Unassign a phone number #
GET /phone/call_queues/{callQueueId}/policies Get call queue policy #
PATCH /phone/call_queues/{callQueueId}/policies Update call queue policy #
POST /phone/call_queues/{callQueueId}/policies/{policyType} Add a policy subsetting to a call queue #
DELETE /phone/call_queues/{callQueueId}/policies/{policyType} Delete a CQ policy setting #
PATCH /phone/call_queues/{callQueueId}/policies/{policyType} Update a call queue's policy subsetting #
GET /phone/call_queues/{callQueueId}/recordings Get call queue recordings #
GET /phone/call_queues/{callQueueId}/settings Get call queue settings #
POST /phone/call_queues/{callQueueId}/settings/{settingType} Add call queue setting #
DELETE /phone/call_queues/{callQueueId}/settings/{settingType} Delete call queue setting #
PATCH /phone/call_queues/{callQueueId}/settings/{settingType} Update call queue setting #

Documentation

📖
Documentation
https://developers.zoom.us/docs/api/phone/
📖
APIReference
https://developers.zoom.us/docs/api/phone/
📖
Documentation
https://developers.zoom.us/docs/integrations/oauth/
📖
Documentation
https://developers.zoom.us/docs/api/phone/events/
📖
APIReference
https://developers.zoom.us/docs/api/phone/events/
📖
Documentation
https://developers.zoom.us/docs/api/number-management/
📖
APIReference
https://developers.zoom.us/docs/api/number-management/

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/zoom-phone/refs/heads/main/openapi/zoom-phone-call-queues-api-openapi.yml

Other Resources

🔗
PostmanCollection
https://www.postman.com/zoom-developer/zoom-public-workspace/documentation/uba96fr/phone

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OpenAPI Specification

zoom-phone-call-queues-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Phone Call Queues API
  description: 'You can access information from Zoom with Zoom Phone APIs to build private services or public applications on the Zoom App Marketplace.


    To learn how to get your credentials and create private or public applications, see Zoom APIs use OAuth 2.0 authorization.


    All endpoints are available through `https` at `api.zoom.us/v2/`. For instance, `https://api.zoom.us/v2/users/` returns all users on an account. You''ll receive a `403` error message if you have not set up Zoom Phone.'
  termsOfService: https://zoom.us/docs/en-us/zoom_api_license_and_tou.html
  contact:
    name: Zoom Developers
    url: https://developer.zoom.us/
  version: '2'
servers:
- url: https://api.zoom.us/v2
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/zoom-phone/refs/heads/main/openapi/zoom-phone-call-queues-api-openapi.yml