Five9

Five9 Statistics Web Services

SOAP-based Statistics (Supervisor) Web Services API for retrieving real-time contact center statistics and supervisor data from Five9 (WsSupervisorService, namespace http://service.supervisor.ws.five9.com/).

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Other Resources

🔗
WSDL
https://artifacts.apis.io/five9/wsdl/five9-statistics-web-services.wsdl
🔗
WSDL (provider-hosted)
https://raw.githubusercontent.com/Five9DeveloperProgram/Five9APISamplesDemo/master/Five9APISamplesDemo/Web%20References/com.five9.statsapi/WsSupervisorService.wsdl

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API entry from apis.yml

apis.yml Raw ↑ 
aid: five9:statistics-web-services
name: Five9 Statistics Web Services
description: SOAP-based Statistics (Supervisor) Web Services API for retrieving real-time contact center
  statistics and supervisor data from Five9 (WsSupervisorService, namespace http://service.supervisor.ws.five9.com/).
humanURL: https://documentation.five9.com/bundle/technical-reqs/page/technical-reqs/agent-integrations/cloud-API-web-services.htm
baseURL: https://api.five9.com/wssupervisor
tags:
- Contact Center
- Statistics
- Supervisors
- SOAP
properties:
- type: WSDL
  url: wsdl/five9-statistics-web-services.wsdl
  description: WsSupervisorService WSDL (32 operations, soap:address https://api.five9.com/wssupervisor/v4/SupervisorWebService),
    saved verbatim from Five9's own GitHub org (Five9DeveloperProgram/Five9APISamplesDemo); an older published
    version. The live v13 ?wsdl returns 403 without credentials (2026-11-11).
- type: WSDL (provider-hosted)
  url: https://raw.githubusercontent.com/Five9DeveloperProgram/Five9APISamplesDemo/master/Five9APISamplesDemo/Web%20References/com.five9.statsapi/WsSupervisorService.wsdl