CallDesk

Calldesk (calldesk.ai) is a French-founded, EU-focused provider of AI voice agents that automate inbound and outbound customer-service phone calls for enterprise contact centers. Its cloud platform designs, deploys, and monitors custom LLM-driven callbots that qualify, identify, and route callers, answer FAQs, create tickets, and transfer to human agents with summaries, speaking 80+ languages and integrating with existing SIP/telephony stacks and CRM/help-desk tools such as Salesforce and Zendesk. Calldesk processes tens of millions of calls per year for enterprises across insurance, energy, banking, retail, logistics, travel, and auto-leasing, marketing outcomes such as up to 80% call automation and up to 50% cost reduction. Integrations are delivered via a REST API and data export (sFTP data lake); there is no public developer portal or OpenAPI. Added to the API Evangelist network as a point-nine portfolio company.

CallDesk is profiled on the APIs.io network. Tagged areas include Company, Voice AI, Conversational AI, Contact Center, and Customer Service.

CallDesk’s developer surface includes engineering blog, support, and 7 more developer resources.

🌐 Visit website 📡 Source on GitHub

16.5/100 emerging ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-07-28 · rubric v0.5

0 APIs

CompanyVoice AIConversational AIContact CenterCustomer ServiceCall Center AutomationVoice AgentsEnterprise

Kin Score

Kin Score How this is scored →
scored 2026-07-28 · rubric v0.5

Composite quality — 16.5/100 · emerging

Contract Quality 0.0 / 25

Developer Ergonomics 1.3 / 20

Commercial Clarity 8.4 / 20

Operational Transparency 0.0 / 13

Governance 0.0 / 12

Discoverability 6.8 / 10

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 15

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/calldesk: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Get Started 1

Portal, sign-up, and the first successful call

Login

Design & Contract 1

Pagination, idempotency, versioning, errors, and events

Conformance

Conformance

Access & Security 2

Authentication, authorization, and security posture

Compliance

Compliance

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support

Support

Commercial 2

Pricing, plans, and the legal terms of use

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Source (apis.yml)

aid: calldesk
name: CallDesk
description: Calldesk (calldesk.ai) is a French-founded, EU-focused provider of AI voice agents that automate inbound and
  outbound customer-service phone calls for enterprise contact centers. Its cloud platform designs, deploys, and monitors
  custom LLM-driven callbots that qualify, identify, and route callers, answer FAQs, create tickets, and transfer to human
  agents with summaries, speaking 80+ languages and integrating with existing SIP/telephony stacks and CRM/help-desk tools
  such as Salesforce and Zendesk. Calldesk processes tens of millions of calls per year for enterprises across insurance,
  energy, banking, retail, logistics, travel, and auto-leasing, marketing outcomes such as up to 80% call automation and up
  to 50% cost reduction. Integrations are delivered via a REST API and data export (sFTP data lake); there is no public developer
  portal or OpenAPI. Added to the API Evangelist network as a point-nine portfolio company.
url: https://raw.githubusercontent.com/api-evangelist/calldesk/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- point-nine
x-tier: stub
x-tier-reason: portfolio-lead
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-18'
image: https://framerusercontent.com/images/E8tAQ42y4oi2bGZBWfb5eoLzbs.png
tags:
- Company
- Voice AI
- Conversational AI
- Contact Center
- Customer Service
- Call Center Automation
- Voice Agents
- Enterprise
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://calldesk.ai
- type: Blog
  url: https://calldesk.ai/blog
- type: Integrations
  url: https://calldesk.ai/integrations
- type: Support
  url: https://calldesk.ai/contact
- type: Login
  url: https://studio.calldesk.fr/login
- type: TermsOfService
  url: https://calldesk.ai/terms-of-service
- type: PrivacyPolicy
  url: https://calldesk.ai/privacy-policy
- type: Compliance
  url: https://calldesk.ai/security
- type: DomainSecurity
  url: security/calldesk-domain-security.yml
- type: Conformance
  url: conformance/calldesk-conformance.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence