CenterForce Technologies

CenterForce Technologies was a Bethesda, Maryland software company that built workforce-optimization, workforce-management, and performance-analytics software for contact centers. It partnered with Concerto Software for nearly a decade before Concerto acquired it on 2004-04-26 to pair CenterForce's workforce and contact-center management tools with Concerto's ACD, IVR, and email contact-channel products. Concerto was itself taken private in 2005 and rebranded as Aspect Software in 2007, absorbing the former CenterForce workforce-optimization product line. The company raised roughly $6.01M; investors included Battery Ventures, Piper Sandler, Aspect Software, and SightLine Partners. It surfaced in the API Evangelist network as a Battery Ventures portfolio lead. Enrichment (2026-07-18) confirmed it is a long-defunct, acquired entity with no independent website, developer portal, or API surface; there is nothing to catalog.

CenterForce Technologies is profiled on the APIs.io network. Tagged areas include Company, Contact Center, Call Center, Workforce Optimization, and Workforce Management.

📡 Source on GitHub

0 APIs

Company Contact Center Call Center Workforce Optimization Workforce ManagementContact Center AnalyticsEnterprise Software Acquired Defunct

Source (apis.yml)

aid: centerforce-technologies
deliveryModel:
  model: unknown
  open_source: false
  commercial: false
  callable_host: false
  label: Delivery model not determined — needs a product licence on record
  confidence: low
  source:
  - none
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/centerforce-technologies.png
name: CenterForce Technologies
description: CenterForce Technologies was a Bethesda, Maryland software company that built workforce-optimization, workforce-management,
  and performance-analytics software for contact centers. It partnered with Concerto Software for nearly a decade before Concerto
  acquired it on 2004-04-26 to pair CenterForce's workforce and contact-center management tools with Concerto's ACD, IVR,
  and email contact-channel products. Concerto was itself taken private in 2005 and rebranded as Aspect Software in 2007,
  absorbing the former CenterForce workforce-optimization product line. The company raised roughly $6.01M; investors included
  Battery Ventures, Piper Sandler, Aspect Software, and SightLine Partners. It surfaced in the API Evangelist network as a
  Battery Ventures portfolio lead. Enrichment (2026-07-18) confirmed it is a long-defunct, acquired entity with no independent
  website, developer portal, or API surface; there is nothing to catalog.
url: https://raw.githubusercontent.com/api-evangelist/centerforce-technologies/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- battery-ventures
x-tier: stub
x-tier-reason: portfolio-lead
x-status: defunct
x-defunct: true
x-acquired: true
x-acquired-by: concerto-software
x-acquired-date: '2004-04-26'
x-successor: aspect-software
x-headquarters: Bethesda, Maryland, United States
x-investors:
- battery-ventures
- piper-sandler
- aspect-software
- sightline-partners
x-enrichment-note: 2026-07-18 enrichment pass — company acquired by Concerto Software in 2004 and folded into Aspect Software;
  no live web/API surface, package, or developer program exists. No API artifacts were fabricated. This lead is closed for
  artifact enrichment.
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-18'
tags:
- Company
- Contact Center
- Call Center
- Workforce Optimization
- Workforce Management
- Contact Center Analytics
- Enterprise Software
- Acquired
- Defunct
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

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