Avoca website screenshot

Avoca

Avoca is "The AI Front Office for Service Businesses" — always-on AI agents that answer inbound calls, texts, and web chats 24/7 for home-services companies (HVAC, plumbing, electrical, pest control, garage door, and construction), book jobs, run multi-channel outbound re-engagement campaigns, score and coach every call, and respond to leads instantly. The company raised a $125M Series B at a $1B valuation and serves 1,000+ service businesses. Avoca publishes an Enterprise API (bearer API-key auth over https://enterprise-api.avoca.ai) that exposes read access to calls, transcripts, leads, teams, coach/QA evaluations, sessions, bookings, outbound texting, and Simple Scheduler analytics, plus HMAC-signed event webhooks and a Speed-to-Lead intake webhook — designed for enterprise partners ingesting Avoca activity into their BI warehouses and CRMs (ServiceTitan, Dialpad, Five9, 3CX).

Avoca publishes 8 APIs on the APIs.io network, including Analytics (v1) API, Calls API, Coach API, and 5 more. Tagged areas include Company, AI, Voice AI, Conversational AI, and Customer Service.

The Avoca catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Avoca’s developer surface includes documentation, API reference, getting-started guide, authentication, engineering blog, signup flow, changelog, and 14 more developer resources.

🌐 Visit website 📡 Source on GitHub
50.8/100 developing ▬ flat Agent 34/100 agent ready Full breakdown ↓
scored 2026-08-10 · rubric v0.9.1
AccessSelf serve
8 APIs
CompanyAIVoice AIConversational AICustomer ServiceContact CenterHome ServicesField ServiceSchedulingAnalyticsWebhooksEnterprise API

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-08-10 · rubric v0.9.1
Composite quality — 50.8/100 · developing
Contract Quality 17.8 / 25
Developer Ergonomics 9.9 / 20
Commercial Clarity 8.4 / 20
Operational Transparency 5.1 / 13
Governance 1.4 / 12
Discoverability 8.2 / 10
Agent readiness — 34/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 10 / 10
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 6 / 6
Agent Skills 5 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/avoca: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 8

Individual APIs this provider publishes, each with its own machine-readable definition.

Avoca Analytics (v1) API

v1 funnel, UTM, service-area, and issue-type analytics

Avoca Calls API

Call records, transcripts, and pre-call transfers

Avoca Coach API

Coach (QA) call evaluations and rubrics

Avoca Leads API

Unified leads (v0) and the canonical leads feed (v1)

Avoca Outbound Texting API

Campaign text and subscription-event feeds for BI ingestion

Avoca Scheduler Analytics (v0) API

Simple Scheduler analytics — legacy flat endpoints

Avoca Sessions & Bookings API

v1 scheduling-widget sessions and completed bookings

Avoca Teams API

Teams accessible to the API key

Scroll for all 8

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Avoca Webhooks

ASYNCAPI

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Avoca Authentication

http · 1 scheme

SECURITY

Avoca Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Avoca Agentic Access

31 operations

31 operations · 0 acting

AGENTIC

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal
DeveloperPortal
 GettingStarted
GettingStarted
 SignUp
SignUp
 Login
Login

Documentation 2

Reference material describing how the API behaves

Documentation
Documentation
 APIReference
APIReference

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess
AgenticAccess
 LLMsTxt
LLMsTxt
 AgentSkill
AgentSkill

Design & Contract 3

Pagination, idempotency, versioning, errors, and events

Webhooks
Webhooks
 Lifecycle
Lifecycle
 Conformance
Conformance

Access & Security 3

Authentication, authorization, and security posture

Authentication
Authentication
 TrustCenter
TrustCenter
 DomainSecurity
DomainSecurity

Operate 3

Status, limits, changes, and where to get help

StatusPage
StatusPage
 ChangeLog
ChangeLog
 ChangeLog
ChangeLog

Commercial 2

Pricing, plans, and the legal terms of use

TermsOfService
TermsOfService
 PrivacyPolicy
PrivacyPolicy

Company 1

The organization behind the API

Blog
Blog

Source (apis.yml)

apis.yml Raw ↑ 
aid: avoca
name: Avoca
description: Avoca is "The AI Front Office for Service Businesses" — always-on AI agents that answer inbound calls, texts,
  and web chats 24/7 for home-services companies (HVAC, plumbing, electrical, pest control, garage door, and construction),
  book jobs, run multi-channel outbound re-engagement campaigns, score and coach every call, and respond to leads instantly.
  The company raised a $125M Series B at a $1B valuation and serves 1,000+ service businesses. Avoca publishes an Enterprise
  API (bearer API-key auth over https://enterprise-api.avoca.ai) that exposes read access to calls, transcripts, leads, teams,
  coach/QA evaluations, sessions, bookings, outbound texting, and Simple Scheduler analytics, plus HMAC-signed event webhooks
  and a Speed-to-Lead intake webhook — designed for enterprise partners ingesting Avoca activity into their BI warehouses
  and CRMs (ServiceTitan, Dialpad, Five9, 3CX).
url: https://raw.githubusercontent.com/api-evangelist/avoca/refs/heads/main/apis.yml
x-type: company
x-source: kleiner-perkins-portfolio
x-tier: enriched
x-tier-reason: real-developer-surface
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-18'
image: https://www.avoca.ai/og-default.webp
tags:
- Company
- AI
- Voice AI
- Conversational AI
- Customer Service
- Contact Center
- Home Services
- Field Service
- Scheduling
- Analytics
- Webhooks
- Enterprise API
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- aid: avoca:avoca-analytics-v1-api
  name: Avoca Analytics (v1) API
  description: v1 funnel, UTM, service-area, and issue-type analytics
  humanURL: https://docs.avoca.ai/api-reference/introduction
  baseURL: https://enterprise-api.avoca.ai
  tags:
  - Analytics (v1)
  properties:
  - type: OpenAPI
    url: openapi/avoca-analytics-v1-api-openapi.yml
  - type: Authentication
    url: authentication/avoca-authentication.yml
  - type: Webhooks
    url: asyncapi/avoca-webhooks.yml
  - type: ErrorCatalog
    url: errors/avoca-problem-types.yml
  - type: Conventions
    url: conventions/avoca-conventions.yml
  - type: DataModel
    url: data-model/avoca-data-model.yml
- aid: avoca:avoca-calls-api
  name: Avoca Calls API
  description: Call records, transcripts, and pre-call transfers
  humanURL: https://docs.avoca.ai/api-reference/introduction
  baseURL: https://enterprise-api.avoca.ai
  tags:
  - Calls
  properties:
  - type: OpenAPI
    url: openapi/avoca-calls-api-openapi.yml
  - type: Authentication
    url: authentication/avoca-authentication.yml
  - type: Webhooks
    url: asyncapi/avoca-webhooks.yml
  - type: ErrorCatalog
    url: errors/avoca-problem-types.yml
  - type: Conventions
    url: conventions/avoca-conventions.yml
  - type: DataModel
    url: data-model/avoca-data-model.yml
- aid: avoca:avoca-coach-api
  name: Avoca Coach API
  description: Coach (QA) call evaluations and rubrics
  humanURL: https://docs.avoca.ai/api-reference/introduction
  baseURL: https://enterprise-api.avoca.ai
  tags:
  - Coach
  properties:
  - type: OpenAPI
    url: openapi/avoca-coach-api-openapi.yml
  - type: Authentication
    url: authentication/avoca-authentication.yml
  - type: Webhooks
    url: asyncapi/avoca-webhooks.yml
  - type: ErrorCatalog
    url: errors/avoca-problem-types.yml
  - type: Conventions
    url: conventions/avoca-conventions.yml
  - type: DataModel
    url: data-model/avoca-data-model.yml
- aid: avoca:avoca-leads-api
  name: Avoca Leads API
  description: Unified leads (v0) and the canonical leads feed (v1)
  humanURL: https://docs.avoca.ai/api-reference/introduction
  baseURL: https://enterprise-api.avoca.ai
  tags:
  - Leads
  properties:
  - type: OpenAPI
    url: openapi/avoca-leads-api-openapi.yml
  - type: Authentication
    url: authentication/avoca-authentication.yml
  - type: Webhooks
    url: asyncapi/avoca-webhooks.yml
  - type: ErrorCatalog
    url: errors/avoca-problem-types.yml
  - type: Conventions
    url: conventions/avoca-conventions.yml
  - type: DataModel
    url: data-model/avoca-data-model.yml
- aid: avoca:avoca-outbound-texting-api
  name: Avoca Outbound Texting API
  description: Campaign text and subscription-event feeds for BI ingestion
  humanURL: https://docs.avoca.ai/api-reference/introduction
  baseURL: https://enterprise-api.avoca.ai
  tags:
  - Outbound Texting
  properties:
  - type: OpenAPI
    url: openapi/avoca-outbound-texting-api-openapi.yml
  - type: Authentication
    url: authentication/avoca-authentication.yml
  - type: Webhooks
    url: asyncapi/avoca-webhooks.yml
  - type: ErrorCatalog
    url: errors/avoca-problem-types.yml
  - type: Conventions
    url: conventions/avoca-conventions.yml
  - type: DataModel
    url: data-model/avoca-data-model.yml
- aid: avoca:avoca-scheduler-analytics-v0-api
  name: Avoca Scheduler Analytics (v0) API
  description: Simple Scheduler analytics — legacy flat endpoints
  humanURL: https://docs.avoca.ai/api-reference/introduction
  baseURL: https://enterprise-api.avoca.ai
  tags:
  - Scheduler Analytics (v0)
  properties:
  - type: OpenAPI
    url: openapi/avoca-scheduler-analytics-v0-api-openapi.yml
  - type: Authentication
    url: authentication/avoca-authentication.yml
  - type: Webhooks
    url: asyncapi/avoca-webhooks.yml
  - type: ErrorCatalog
    url: errors/avoca-problem-types.yml
  - type: Conventions
    url: conventions/avoca-conventions.yml
  - type: DataModel
    url: data-model/avoca-data-model.yml
- aid: avoca:avoca-sessions-bookings-api
  name: Avoca Sessions & Bookings API
  description: v1 scheduling-widget sessions and completed bookings
  humanURL: https://docs.avoca.ai/api-reference/introduction
  baseURL: https://enterprise-api.avoca.ai
  tags:
  - Sessions & Bookings
  properties:
  - type: OpenAPI
    url: openapi/avoca-sessions-bookings-api-openapi.yml
  - type: Authentication
    url: authentication/avoca-authentication.yml
  - type: Webhooks
    url: asyncapi/avoca-webhooks.yml
  - type: ErrorCatalog
    url: errors/avoca-problem-types.yml
  - type: Conventions
    url: conventions/avoca-conventions.yml
  - type: DataModel
    url: data-model/avoca-data-model.yml
- aid: avoca:avoca-teams-api
  name: Avoca Teams API
  description: Teams accessible to the API key
  humanURL: https://docs.avoca.ai/api-reference/introduction
  baseURL: https://enterprise-api.avoca.ai
  tags:
  - Teams
  properties:
  - type: OpenAPI
    url: openapi/avoca-teams-api-openapi.yml
  - type: Authentication
    url: authentication/avoca-authentication.yml
  - type: Webhooks
    url: asyncapi/avoca-webhooks.yml
  - type: ErrorCatalog
    url: errors/avoca-problem-types.yml
  - type: Conventions
    url: conventions/avoca-conventions.yml
  - type: DataModel
    url: data-model/avoca-data-model.yml
common:
- type: AgenticAccess
  url: agentic-access/avoca-agentic-access.yml
- type: DeveloperPortal
  url: https://docs.avoca.ai
- type: Documentation
  url: https://docs.avoca.ai
- type: APIReference
  url: https://docs.avoca.ai/api-reference/introduction
- type: GettingStarted
  url: https://docs.avoca.ai/api-reference/introduction
- type: Authentication
  url: authentication/avoca-authentication.yml
- type: Blog
  url: https://www.avoca.ai/blog
- type: SignUp
  url: https://dashboard.avoca.ai/
- type: Login
  url: https://dashboard.avoca.ai/
- type: TermsOfService
  url: https://www.avoca.ai/legal/terms-and-conditions
- type: PrivacyPolicy
  url: https://www.avoca.ai/legal/privacy-policy
- type: TrustCenter
  url: https://trust.avoca.ai
- type: StatusPage
  url: https://status.avoca.ai
- type: ChangeLog
  url: https://docs.avoca.ai/changelog
- type: LLMsTxt
  url: llms/avoca-llms.txt
- type: Webhooks
  url: asyncapi/avoca-webhooks.yml
- type: Lifecycle
  url: lifecycle/avoca-lifecycle.yml
- type: Conformance
  url: conformance/avoca-conformance.yml
- type: DomainSecurity
  url: security/avoca-domain-security.yml
- type: ChangeLog
  url: changelog/avoca-changelog.yml
- type: AgentSkill
  url: skills/_index.yml