Avoca

aid: avoca
name: Avoca
description: Avoca is "The AI Front Office for Service Businesses" — always-on AI agents that answer inbound calls, texts,
  and web chats 24/7 for home-services companies (HVAC, plumbing, electrical, pest control, garage door, and construction),
  book jobs, run multi-channel outbound re-engagement campaigns, score and coach every call, and respond to leads instantly.
  The company raised a $125M Series B at a $1B valuation and serves 1,000+ service businesses. Avoca publishes an Enterprise
  API (bearer API-key auth over https://enterprise-api.avoca.ai) that exposes read access to calls, transcripts, leads, teams,
  coach/QA evaluations, sessions, bookings, outbound texting, and Simple Scheduler analytics, plus HMAC-signed event webhooks
  and a Speed-to-Lead intake webhook — designed for enterprise partners ingesting Avoca activity into their BI warehouses
  and CRMs (ServiceTitan, Dialpad, Five9, 3CX).
url: https://raw.githubusercontent.com/api-evangelist/avoca/refs/heads/main/apis.yml
x-type: company
x-source: kleiner-perkins-portfolio
x-tier: enriched
x-tier-reason: real-developer-surface
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-18'
image: https://www.avoca.ai/og-default.webp
tags:
- Company
- AI
- Voice AI
- Conversational AI
- Customer Service
- Contact Center
- Home Services
- Field Service
- Scheduling
- Analytics
- Webhooks
- Enterprise API
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- name: Avoca Enterprise API
  description: Read access to Avoca calls, transcripts, leads, teams, coach/QA evaluations, scheduler sessions and bookings,
    funnel/UTM/service-area analytics, and outbound texting feeds. Bearer API-key authentication (avoca_<64 hex>) with per-key
    permission scopes and team scoping. Includes HMAC-SHA256 signed event webhooks and a Speed-to-Lead intake webhook.
  humanURL: https://docs.avoca.ai/api-reference/introduction
  baseURL: https://enterprise-api.avoca.ai
  version: 1.3.0
  tags:
  - Calls
  - Leads
  - Teams
  - Coach
  - Scheduler Analytics
  - Sessions & Bookings
  - Outbound Texting
  - Webhooks
  properties:
  - type: OpenAPI
    url: openapi/avoca-openapi-original.json
  - type: Authentication
    url: authentication/avoca-authentication.yml
  - type: Webhooks
    url: asyncapi/avoca-webhooks.yml
  - type: ErrorCatalog
    url: errors/avoca-problem-types.yml
  - type: Conventions
    url: conventions/avoca-conventions.yml
  - type: DataModel
    url: data-model/avoca-data-model.yml
  - type: Overlay
    url: overlays/avoca-enterprise-overlay.yaml
  - type: MCPServer
    url: mcp/avoca-mcp.yml
common:
- type: AgenticAccess
  url: agentic-access/avoca-agentic-access.yml
- type: DeveloperPortal
  url: https://docs.avoca.ai
- type: Documentation
  url: https://docs.avoca.ai
- type: APIReference
  url: https://docs.avoca.ai/api-reference/introduction
- type: GettingStarted
  url: https://docs.avoca.ai/api-reference/introduction
- type: Authentication
  url: authentication/avoca-authentication.yml
- type: Blog
  url: https://www.avoca.ai/blog
- type: SignUp
  url: https://dashboard.avoca.ai/
- type: Login
  url: https://dashboard.avoca.ai/
- type: TermsOfService
  url: https://www.avoca.ai/legal/terms-and-conditions
- type: PrivacyPolicy
  url: https://www.avoca.ai/legal/privacy-policy
- type: TrustCenter
  url: https://trust.avoca.ai
- type: StatusPage
  url: https://status.avoca.ai
- type: ChangeLog
  url: https://docs.avoca.ai/changelog
- type: LLMsTxt
  url: llms/avoca-llms.txt
- type: Webhooks
  url: asyncapi/avoca-webhooks.yml
- type: Lifecycle
  url: lifecycle/avoca-lifecycle.yml
- type: Conformance
  url: conformance/avoca-conformance.yml
- type: DomainSecurity
  url: security/avoca-domain-security.yml
- type: ChangeLog
  url: changelog/avoca-changelog.yml
- type: AgentSkill
  url: skills/_index.yml