Phonely website screenshot

Phonely

Phonely is an AI voice agent platform that answers business phone calls in real time with large-language-model-powered conversation, sub-400ms response latency, 1,000+ voices across 100+ languages, and fine-tuned industry models for healthcare, finance, real estate, and insurance. The platform exposes a REST API at app.phonely.ai/api for agent management and a post-call webhook that delivers structured JSON (transcript, summary, sentiment, action items, recording URL) to any HTTPS endpoint after each call. Prebuilt integrations cover Google Calendar, Salesforce, HubSpot, Five9, Zapier, Outlook, Slack, and Gmail; the visual workflow builder also supports importing arbitrary REST APIs from a curl command. Pricing is usage-based with Free, Starter ($50/mo), Pro ($150/mo), and Enterprise tiers — minutes-included plus per-minute overage rather than per-agent seats. The platform is SOC 2, HIPAA, GDPR, CCPA, and PCI compliant.

2 APIs 18 Features
AIArtificial IntelligenceVoice AIVoice AgentsConversational AITelephonyPhoneCall CenterContact CenterSMSWebhooksWorkflow AutomationSchedulingCRM

APIs

Phonely Agents API

Manage Phonely voice agents programmatically. Retrieve a single agent or list all agents for a user, and update agent configuration including voice, greeting message, name, conv...

Phonely Webhooks API

Receive structured post-call event data from Phonely after each AI voice interaction completes. The Send Call Data post-call workflow action POSTs a JSON payload containing call...

Collections

Pricing Plans

Phonely Plans Pricing

4 plans

PLANS

Rate Limits

Phonely Rate Limits

3 limits

RATE LIMITS

FinOps

Features

AI voice agents that answer business phone calls in real time with sub-400ms response latency on dedicated infrastructure
1,000+ voices across 100+ languages with voice cloning
Fine-tuned industry models for healthcare, finance, real estate, insurance, and home services
Visual workflow builder with API Request blocks for arbitrary REST integrations
Prebuilt one-click integrations with Google Calendar, Salesforce, HubSpot, Five9, Zapier, Outlook, Slack, Gmail
Outbound calling campaigns for lead capture, qualification, and follow-up
SMS conversational AI (Pro plan and above)
Real-time appointment booking and CRM updates
Call transcription, AI summaries, sentiment analysis, key points, and action items
Post-call webhooks delivering structured JSON to any HTTPS endpoint
A/B testing across agent configurations
Frontend REST API for agent management with X-Authorization API key auth
Spam filtering on inbound calls
SIP trunking on Enterprise plans
HIPAA, SOC 2, GDPR, CCPA, and PCI compliance
Usage-based pricing with no per-agent fees — pay only for active AI call time
10,000+ customers handling 100,000+ daily calls (per company claims)
Positioned against Bland AI, Retell AI, Vapi, and Dialora as a contact-center alternative

Use Cases

Healthcare appointment scheduling and intake with HIPAA BAA
Insurance claim intake and qualification
Contact center / call center automation for SMBs
Legal intake and lead qualification
Real estate lead capture and showing scheduling
Home services dispatch and quoting
Payment collection and processing over the phone
Outbound sales outreach and lead qualification campaigns
After-hours phone answering and ticketing
Multilingual customer support across 100+ languages

Integrations

Google Calendar (one-click)
Outlook (one-click)
Gmail (one-click)
Slack (one-click)
Salesforce CRM (one-click)
HubSpot CRM (one-click)
Five9 contact center (one-click)
Zapier (one-click)
Twilio (SIP trunking and number provisioning, enterprise)
Any REST API via the visual workflow builder "API Request" block (curl import)

Event Specifications

Phonely Webhooks

Phonely delivers post-call event data to any HTTPS endpoint configured via the "Send Call Data" post-call action in the workflow builder. The event is delivered as an HTTP POST ...

ASYNCAPI

Semantic Vocabularies

Phonely Context

0 classes · 3 properties

JSON-LD

API Governance Rules

Phonely API Rules

9 rules · 5 errors 3 warnings 1 info

SPECTRAL

Example Payloads

Phonely Get Agent Example

2 fields

EXAMPLE

Phonely Get Agents Example

2 fields

EXAMPLE

Phonely Update Agent Example

2 fields

EXAMPLE

Resources

🌐
Portal
Portal
🔗
Documentation
Documentation
🔗
Documentation
Documentation
🚀
GettingStarted
GettingStarted
🔗
Documentation
Documentation
📄
ChangeLog
ChangeLog
📰
Blog
Blog
📝
Signup
Signup
📜
TermsOfService
TermsOfService
📜
PrivacyPolicy
PrivacyPolicy
🔗
LinkedIn
LinkedIn
🔗
Customers
Customers
🔗
Plans
Plans
🔗
Plans
Plans
🔗
RateLimits
RateLimits
🔗
FinOps
FinOps

Sources

Raw ↑
opencollection: 1.0.0
info:
  name: Phonely Agents API
  version: 1.0.0
request:
  auth:
    type: apikey
    key: X-Authorization
    value: '{{X-Authorization}}'
    placement: header
items:
- info:
    name: Agents
    type: folder
  items:
  - info:
      name: Phonely Get Agent
      type: http
    http:
      method: POST
      url: https://app.phonely.ai/api/get-agent
      body:
        type: json
        data: '{}'
    docs: Retrieve a single Phonely agent by its agent ID for the authenticated user.
  - info:
      name: Phonely Get Agents
      type: http
    http:
      method: POST
      url: https://app.phonely.ai/api/get-agents
      body:
        type: json
        data: '{}'
    docs: List all Phonely agents owned by the authenticated user.
  - info:
      name: Phonely Update Agent
      type: http
    http:
      method: POST
      url: https://app.phonely.ai/api/update-agent
      body:
        type: json
        data: '{}'
    docs: 'Update mutable fields on a Phonely agent. `uid` and `agentId` are required;

      all other fields are optional and only update the agent record when supplied.

      '
bundled: true