Glia

Glia REST API

The Glia platform REST API. Serves operators, sites, engagements, queues and reporting resources over api.glia.com (US) and api.glia.eu (EU). Authentication is a bearer token minted from an API key id/secret pair at /operator_authentication/tokens; requests negotiate a version through the Accept header (application/vnd.salemove.v1+json). Reference documentation is behind a Glia account login, so no OpenAPI is published publicly.

Documentation GitHub

Documentation

📖

Authentication

https://raw.githubusercontent.com/api-evangelist/glia/refs/heads/main/authentication/glia-authentication.yml

Other Resources

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ErrorCatalog

https://raw.githubusercontent.com/api-evangelist/glia/refs/heads/main/errors/glia-error-codes.yml

🔗

Conventions

https://raw.githubusercontent.com/api-evangelist/glia/refs/heads/main/conventions/glia-conventions.yml

🔗

APIsJSON

https://raw.githubusercontent.com/api-evangelist/glia/refs/heads/main/apis.yml

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API entry from apis.yml

aid: glia:glia-rest-api
name: Glia REST API
description: The Glia platform REST API. Serves operators, sites, engagements, queues and reporting resources
  over api.glia.com (US) and api.glia.eu (EU). Authentication is a bearer token minted from an API key
  id/secret pair at /operator_authentication/tokens; requests negotiate a version through the Accept header
  (application/vnd.salemove.v1+json). Reference documentation is behind a Glia account login, so no OpenAPI
  is published publicly.
humanURL: https://docs.glia.com/glia-dev
baseURL: https://api.glia.com
tags:
- Customer Service
- Engagements
- Contact Center
properties:
- type: Authentication
  url: authentication/glia-authentication.yml
- type: ErrorCatalog
  url: errors/glia-error-codes.yml
- type: Conventions
  url: conventions/glia-conventions.yml