Carbyne

Carbyne is a cloud-native mission-critical contact center and emergency communications company whose platform — sold as Axon 911 Core and Carbyne APEX — powers 9-1-1, 3-1-1 and non-emergency call handling for Public Safety Answering Points (PSAPs), enterprises, and transportation, education and GSOC operators. The platform delivers caller device location, live video, audio streaming, Text-to-911, AI transcription and real-time translation, emergency call triage, wallboards, analytics and event history to telecommunicators, and integrates with CAD, ESInet, voice recorders, PBX, mapping and IoT systems through a contract-gated open API governed by published API Terms of Use. Founded in 2015 in Tel Aviv and New York as Reporty Homeland Security, Carbyne operates roughly 300 emergency response centers worldwide and was acquired by Axon Enterprise in 2025.

Carbyne is profiled on the APIs.io network. Tagged areas include Company, Emergency Services, Public Safety, Communications, and Telecommunications.

Carbyne’s developer surface includes engineering blog, support, legal docs, authentication, and 28 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

22.0/100 emerging ▬ flat Agent 3/100 human only Front door AI 4/6 moderate Heartbeat 26/100 slowing saas Full breakdown ↓
scored 2026-11-13 · rubric v0.28.0 · Show this score on your site →

0 APIs

Company Emergency Services Public Safety Communications TelecommunicationsNG911Contact Center Location Video Government Artificial Intelligence

Kin Score

Kin Score How this is scored →
scored 2026-11-13 · rubric v0.28.0

Composite quality — 22.0/100 · emerging

Contract Quality 0.0 / 21

Developer Ergonomics 3.2 / 17

Access Clarity 8.0 / 17

Operational Transparency 1.0 / 11

Contract Governance 1.9 / 10

Discoverability 4.9 / 9

Regulatory Posture 2.8 / 15

Agent readiness — 3/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Telecommunications regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

Machine-Readable Contract +18 pts — api_specs includes an OpenAPI document Ask about this →
MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship Ask about this →
Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author Ask about this →
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented) Ask about this →
Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes Ask about this →
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0 Ask about this →

12 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 0.0 — up to +25.0 composite points Ask about this →
Developer Ergonomics scores 19.0 — up to +16.2 composite points Ask about this →
Operational Transparency scores 9.5 — up to +11.8 composite points Ask about this →

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

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Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/carbyne/apis.yml: open an issue on github.com/api-evangelist/carbyne to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Service Levels 1

Uptime the provider promises or reports, as SLA4OAI. Read from its own pages; APIs.io runs no monitors.

Carbyne

SLA

Terms of Service 1

What its API terms permit and prohibit, quoted from its own page.

Carbyne

16 quoted statements, read from Carbyne's own page on 2026-11-09.

TERMS

Privacy & Data 1

Its role, the data it processes, retention and transfers, quoted from its own privacy page.

Carbyne

13 quoted statements, read from Carbyne's own page on 2026-11-09.

PRIVACY

Compliance 1

Attestations the provider states (SOC 2, ISO 27001 and others), quoted from its own trust page. APIs.io verifies none of them.

Carbyne

5 quoted statements, read from Carbyne's own page on 2026-11-09.

COMPLIANCE

Eligibility 1

Who may sign up and where, quoted from its own terms.

Carbyne

4 quoted statements, read from Carbyne's own page on 2026-11-09.

ELIGIBILITY

Data License 1

How its data and outputs may be reused, quoted from its own terms.

Carbyne

2 quoted statements, read from Carbyne's own page on 2026-11-09.

LICENSE

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Carbyne Authentication

oauth2/saml2/password/sso · 4 schemes

SECURITY

Carbyne Domain Security

TLSv1.3 · DMARC

SECURITY

Carbyne Trust Center

ISO/IEC 27001:2013, ISO/IEC 27017, SOC 2 Type II, HIPAA / HITECH, CSA STAR (CAIQ) Level 1

SECURITY

Resources

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

Design & Contract 2

Pagination, idempotency, versioning, errors, and events

Conformance

Conformance

Lifecycle

Lifecycle

Build 2

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Packages

Packages

Access & Security 4

Authentication, authorization, and security posture

Compliance

TrustCenter

Authentication

DomainSecurity

Operate 3

Status, limits, changes, and where to get help

Support

Support

HelpCenter

HelpCenter

SLA

SLA

Commercial 6

Pricing, plans, and the legal terms of use

TermsOfService

TermsOfService

PrivacyPolicy

Legal

UsageTerms

DataLicense

Company 10

The organization behind the API

Website

About

Blog

BlogRSS

Press

Partners

LinkedIn

Twitter

Twitter

Careers

Careers

Investors

Investors

Scroll for all 10

Other 4

Properties that don't map to a standard resource type

AIPrinciples

DataProcessing

Attestations

Eligibility

Source (apis.yml)

aid: carbyne
name: Carbyne
description: Carbyne is a cloud-native mission-critical contact center and emergency communications company whose platform
  — sold as Axon 911 Core and Carbyne APEX — powers 9-1-1, 3-1-1 and non-emergency call handling for Public Safety Answering
  Points (PSAPs), enterprises, and transportation, education and GSOC operators. The platform delivers caller device location,
  live video, audio streaming, Text-to-911, AI transcription and real-time translation, emergency call triage, wallboards,
  analytics and event history to telecommunicators, and integrates with CAD, ESInet, voice recorders, PBX, mapping and IoT
  systems through a contract-gated open API governed by published API Terms of Use. Founded in 2015 in Tel Aviv and New York
  as Reporty Homeland Security, Carbyne operates roughly 300 emergency response centers worldwide and was acquired by Axon
  Enterprise in 2025.
url: https://raw.githubusercontent.com/api-evangelist/carbyne/refs/heads/main/apis.yml
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - authentication
  - security
  generated: '2026-11-13'
  method: derived
image: https://carbyne.com/wp-content/uploads/2024/03/Mission-Critical-Contact-Centers.png
x-type: company
x-source: harvest:secondary-market
specificationVersion: '0.23'
created: '2026-08-02'
modified: '2026-08-02'
tags:
- Company
- Emergency Services
- Public Safety
- Communications
- Telecommunications
- NG911
- Contact Center
- Location
- Video
- Government
- Artificial Intelligence
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://carbyne.com/
- type: About
  url: https://carbyne.com/company/about-us/
- type: Blog
  url: https://carbyne.com/blogs/
- type: BlogRSS
  url: https://carbyne.com/feed/
- type: Press
  url: https://carbyne.com/resources/press/
- type: Support
  url: https://carbyne.com/contact/
- type: HelpCenter
  name: Customer Portal
  url: https://carbyne.zendesk.com/hc/en-us/
- type: Partners
  url: https://carbyne.com/partners/
- type: Integrations
  url: https://carbyne.com/cloud-advantage/carbyne-integrations/
- type: GitHubOrganization
  url: https://github.com/carbyne911
- type: TermsOfService
  url: https://carbyne.com/terms-of-use/
- type: TermsOfService
  name: API Terms of Use
  url: https://carbyne.com/wp-content/uploads/2023/03/Carbyne-API-Terms-of-Use.final_.3.23.23.pdf
- type: PrivacyPolicy
  url: https://carbyne.com/privacy-policy/
- type: Legal
  url: https://carbyne.com/legal/
- type: Compliance
  url: https://carbyne.com/cloud-advantage/cloud-security/
- type: TrustCenter
  url: security/carbyne-trust-center.yml
- type: Conformance
  url: conformance/carbyne-conformance.yml
- type: Authentication
  url: authentication/carbyne-authentication.yml
- type: DomainSecurity
  url: security/carbyne-domain-security.yml
- type: Lifecycle
  url: lifecycle/carbyne-lifecycle.yml
- type: SLA
  url: https://carbyne.com/wp-content/uploads/2026/05/External-Axon911-Support-Terms-Service-Level-Agreement-Support-Terms-May-2026-v1.00-US-LATAM-EN.pdf
- type: Packages
  url: packages/carbyne-packages.yml
- type: LLMsTxt
  url: llms/carbyne-llms.txt
- type: LinkedIn
  url: https://www.linkedin.com/company/carbyne
- type: Twitter
  url: https://twitter.com/carbyne911
- type: Careers
  url: https://www.axon.com/careers
- type: Investors
  url: https://carbyne.com/company/investors/
- type: AIPrinciples
  url: https://carbyne.com/carbyne-ai-principles/
- type: UsageTerms
  url: terms/carbyne-terms-of-service.yml
- type: DataProcessing
  url: privacy/carbyne-privacy-policy.yml
- type: Attestations
  url: compliance/carbyne-compliance.yml
- type: Eligibility
  url: eligibility/carbyne-eligibility.yml
- type: DataLicense
  url: data-license/carbyne-data-license.yml
x-enrichment:
  date: '2026-08-02'
  status: enriched
  artifacts_added: 8
  pass: local-v1
x-api-surface:
  public_machine_readable_contract: false
  discovery_log: well-known/carbyne-well-known.yml
  note: Carbyne runs a contract-gated API program (published API Terms of Use) but publishes no OpenAPI, GraphQL, AsyncAPI,
    MCP server or A2A agent card, and no public developer portal, API reference or SDK. Probed 2026-08-02 across carbyne.com
    and every resolvable subdomain from certificate transparency.

Carbyne API — frequently asked questions

How do I authenticate with the Carbyne API?

Carbyne uses bearer-token authentication (oauth2/saml2/password/sso · 4 schemes). The details are profiled on APIs.io as Carbyne Authentication.

Is the Carbyne API ready for AI agents?

Carbyne has a Kin Score of 22.0 out of 100 (emerging) and an Agent Readiness score of 2.5 (human-only), scored by API Evangelist on 2026-11-13.

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