Shoretel

ShoreTel was a Sunnyvale, California business communications company founded in 1996 that built IP-based unified communications (UC), VoIP phone systems, and contact-center products for the enterprise, spanning on-premises ShoreTel systems and the cloud-hosted ShoreTel Sky platform. Mitel Networks acquired ShoreTel in September 2017 for roughly USD 530 million and folded its products into the Mitel Connect line. ShoreTel no longer operates as an independent company: the shoretel.com domain now 301-redirects to mitel.com, and there is no independent ShoreTel developer portal, API reference, or OpenAPI surface. Legacy integration surfaces (for example the ShoreTel Sky Hosted API and Exchange Web Services integrations) are now documented and hosted under Mitel. This record was surfaced as a Norwest Venture Partners portfolio company and enriched to reflect its acquired, defunct-as-independent status.

Shoretel is profiled on the APIs.io network. Tagged areas include Company, Unified Communications, VoIP, Telecommunications, and Contact Center.

🌐 Visit website 📡 Source on GitHub
6.8/100 minimal ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5
0 APIs
CompanyUnified CommunicationsVoIPTelecommunicationsContact CenterEnterprise CommunicationsAcquired

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 6.8/100 · minimal
Contract Quality 0.0 / 25
Developer Ergonomics 0.0 / 20
Commercial Clarity 0.0 / 20
Operational Transparency 0.0 / 13
Governance 0.0 / 12
Discoverability 6.8 / 10
Agent readiness — 0/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/shoretel: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Security Posture 1

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Shoretel Domain Security

TLSv1.3 · DMARC

SECURITY

Resources

Access & Security 1

Authentication, authorization, and security posture

DomainSecurity
DomainSecurity

Company 1

The organization behind the API

Website
Website

Source (apis.yml)

apis.yml Raw ↑ 
aid: shoretel
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/shoretel.png
name: Shoretel
description: 'ShoreTel was a Sunnyvale, California business communications company founded in 1996 that built IP-based unified
  communications (UC), VoIP phone systems, and contact-center products for the enterprise, spanning on-premises ShoreTel systems
  and the cloud-hosted ShoreTel Sky platform. Mitel Networks acquired ShoreTel in September 2017 for roughly USD 530 million
  and folded its products into the Mitel Connect line. ShoreTel no longer operates as an independent company: the shoretel.com
  domain now 301-redirects to mitel.com, and there is no independent ShoreTel developer portal, API reference, or OpenAPI
  surface. Legacy integration surfaces (for example the ShoreTel Sky Hosted API and Exchange Web Services integrations) are
  now documented and hosted under Mitel. This record was surfaced as a Norwest Venture Partners portfolio company and enriched
  to reflect its acquired, defunct-as-independent status.'
url: https://raw.githubusercontent.com/api-evangelist/shoretel/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- norwest-venture-partners
x-tier: stub
x-tier-reason: portfolio-lead
x-status: acquired
x-acquired-by: mitel
x-acquired-year: 2017
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Unified Communications
- VoIP
- Telecommunications
- Contact Center
- Enterprise Communications
- Acquired
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/shoretel-domain-security.yml
- type: Website
  url: https://shoretel.com
x-enrichment:
  date: '2026-07-21'
  status: minimal
  artifacts_added: 1
  pass: local-v1