Outverse website screenshot

Outverse

Outverse is an enterprise "service AI operating system" from Outverse Limited, a UK company backed by Seedcamp and Wing Venture Capital. Its platform lets support and operations teams deploy governed AI agents across complex customer-service workflows — email, chat, voice, and API-driven actions — from a single control center. Teams define logic, policies, and human handoffs in natural language SOPs rather than rigid workflow builders, and get observability over every agent decision, tool call, workflow path, and escalation. Outverse integrates with existing CCaaS and CRM stacks (Salesforce, Freshdesk, Genesys, Twilio, Talkdesk) and offers voice agents that verify identity, retrieve data, apply policy, and resolve calls end to end. The company advertises SOC 2 and ISO 27001 certification and does not expose a public developer API at this time. Added to the API Evangelist network as a portfolio company of Seedcamp and Wing Venture Capital.

Outverse is profiled on the APIs.io network. Tagged areas include Company, Artificial Intelligence, AI Agents, Customer-Support, and Customer Service.

Outverse’s developer surface includes support and 8 more developer resources.

🌐 Visit website 📡 Source on GitHub
12.8/100 emerging ▬ flat Agent 0/100 human only saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0
0 APIs
CompanyArtificial IntelligenceAI AgentsCustomer-SupportCustomer ServiceSupport AutomationVoiceConversational AIContact Center

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0
Composite quality — 12.8/100 · emerging
Contract Quality 0.0 / 25
Developer Ergonomics 1.0 / 20
Access Clarity 5.8 / 20
Operational Transparency 0.3 / 13
Contract Governance 0.0 / 12
Discoverability 5.7 / 10
Agent readiness — 0/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 10
Documented Reversibility 0 / 6
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Delegated User Identity 0 / 6
Protected Resource Metadata 0 / 5
Registration Without a Human 0 / 6
Agentic Commerce Well-Known Document 0 / 5
Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/outverse: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Outverse Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Outverse Trust Center

SOC 2, ISO 27001

SECURITY

Resources

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt
LLMsTxt

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization
GitHubOrganization

Access & Security 3

Authentication, authorization, and security posture

Compliance
Compliance
 TrustCenter
TrustCenter
 DomainSecurity
DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support
Support

Commercial 2

Pricing, plans, and the legal terms of use

TermsOfService
TermsOfService
 PrivacyPolicy
PrivacyPolicy

Company 1

The organization behind the API

Website
Website

Source (apis.yml)

apis.yml Raw ↑ 
aid: outverse
name: Outverse
description: Outverse is an enterprise "service AI operating system" from Outverse Limited, a UK company backed by Seedcamp
  and Wing Venture Capital. Its platform lets support and operations teams deploy governed AI agents across complex customer-service
  workflows — email, chat, voice, and API-driven actions — from a single control center. Teams define logic, policies, and
  human handoffs in natural language SOPs rather than rigid workflow builders, and get observability over every agent decision,
  tool call, workflow path, and escalation. Outverse integrates with existing CCaaS and CRM stacks (Salesforce, Freshdesk,
  Genesys, Twilio, Talkdesk) and offers voice agents that verify identity, retrieve data, apply policy, and resolve calls
  end to end. The company advertises SOC 2 and ISO 27001 certification and does not expose a public developer API at this
  time. Added to the API Evangelist network as a portfolio company of Seedcamp and Wing Venture Capital.
url: https://raw.githubusercontent.com/api-evangelist/outverse/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- seedcamp
- wing-venture-capital
x-tier: stub
x-tier-reason: portfolio-lead
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://outverse.com/favicon.ico
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-20'
tags:
- Company
- Artificial Intelligence
- AI Agents
- Customer-Support
- Customer Service
- Support Automation
- Voice
- Conversational AI
- Contact Center
tags_raw:
- Company
- Artificial Intelligence
- AI Agents
- Customer Support
- Customer Service
- Support Automation
- Voice
- Conversational AI
- Contact Center
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://outverse.com
- type: Support
  url: https://outverse.com/contact-sales
- type: GitHubOrganization
  url: https://github.com/outverse
- type: TermsOfService
  url: https://outverse.com/terms-and-conditions
- type: PrivacyPolicy
  url: https://outverse.com/privacy-policy
- type: Compliance
  url: https://trust.outverse.com
- type: TrustCenter
  url: security/outverse-trust-center.yml
- type: DomainSecurity
  url: security/outverse-domain-security.yml
- type: LLMsTxt
  url: llms/outverse-llms.txt
x-enrichment:
  date: '2026-07-20'
  status: enriched
  artifacts_added: 3
  pass: local-v1

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