Hatch

Hatch is an AI-powered customer communication platform for service businesses, unifying voice, SMS, and email into a single system with custom AI agents (AI CSRs) that text and call leads and customers to qualify them, book appointments, and drive bottom-line growth without adding headcount. Products include Voice AI, Messaging AI, Journey Builder for multi-channel campaigns, a Knowledge Engine, and a Command Center for performance tracking. For developers, Hatch exposes a public REST API (bearer-token auth) whose primary operation upserts contacts into campaigns, a Bulk Export API for BI/analytics, and an outbound webhook surface (11 event types, EdDSA-signed) for pushing events to downstream systems and Zapier. Backed by Bessemer Venture Partners and True Ventures. Added to the API Evangelist network and enriched from the provider's own public developer surface.

Hatch publishes 1 API on the APIs.io network. Tagged areas include Company, Vertical Software, Customer Communication, Conversational AI, and SMS.

The Hatch catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Hatch’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, pricing, signup flow, and 19 more developer resources.

🌐 Visit website 📡 Source on GitHub
42.4/100 thin Agent 52/100 agent ready Full breakdown ↓
scored 2026-07-20 · rubric v0.4
1 APIs 0 Features
CompanyVertical SoftwareCustomer CommunicationConversational AISMSVoiceEmailMarketingHome ServicesContact Center

API Rating

API Evangelist API Evangelist Rating How this is scored →
scored 2026-07-20 · rubric v0.4
Composite quality — 42.4/100 · thin
Contract Quality 9.4 / 25
Developer Ergonomics 11.7 / 20
Commercial Clarity 8.9 / 20
Operational Transparency 3.1 / 13
Governance 0.0 / 12
Discoverability 9.3 / 10
Agent readiness — 52/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 0 / 15
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 8 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 6 / 6
Agent Skills 5 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/hatch: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs

Hatch API

Hatch's public REST API. Resource-oriented, JSON request/response, standard HTTP status codes, bearer-token authentication. The primary operation upserts a contact (deduplicated...

Rate Limits

Hatch Rate Limits

0 limits

RATE LIMITS

Event Specifications

Hatch Webhooks

ASYNCAPI

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal
DeveloperPortal
 GettingStarted
GettingStarted
 SignUp
SignUp
 Login
Login

Documentation 3

Reference material describing how the API behaves

Documentation
Documentation
 APIReference
APIReference
 OpenAPI
OpenAPI

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

AgentSkill
AgentSkill
 LLMsTxt
LLMsTxt

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

ErrorCatalog
ErrorCatalog
 Conventions
Conventions
 Lifecycle
Lifecycle
 Webhooks
Webhooks
 Conformance
Conformance
 DataModel
DataModel

Access & Security 2

Authentication, authorization, and security posture

Authentication
Authentication
 DomainSecurity
DomainSecurity

Operate 3

Status, limits, changes, and where to get help

Support
Support
 StatusPage
StatusPage
 RateLimits
RateLimits

Commercial 3

Pricing, plans, and the legal terms of use

Pricing
Pricing
 TermsOfService
TermsOfService
 PrivacyPolicy
PrivacyPolicy

Company 2

The organization behind the API

Website
Website
 Blog
Blog

Other 1

Properties that don't map to a standard resource type

Overlay
Overlay

Source (apis.yml)

apis.yml Raw ↑ 
aid: hatch
name: Hatch
description: Hatch is an AI-powered customer communication platform for service businesses, unifying voice, SMS, and email
  into a single system with custom AI agents (AI CSRs) that text and call leads and customers to qualify them, book appointments,
  and drive bottom-line growth without adding headcount. Products include Voice AI, Messaging AI, Journey Builder for multi-channel
  campaigns, a Knowledge Engine, and a Command Center for performance tracking. For developers, Hatch exposes a public REST
  API (bearer-token auth) whose primary operation upserts contacts into campaigns, a Bulk Export API for BI/analytics, and
  an outbound webhook surface (11 event types, EdDSA-signed) for pushing events to downstream systems and Zapier. Backed by
  Bessemer Venture Partners and True Ventures. Added to the API Evangelist network and enriched from the provider's own public
  developer surface.
url: https://raw.githubusercontent.com/api-evangelist/hatch/refs/heads/main/apis.yml
image: https://cdn.prod.website-files.com/6979136a27d403634304b470/69c2be9beb7874c215169569_hatch-homepage-og-image.png
x-type: company
x-source: vc-portfolio
x-backed-by:
- bessemer-venture-partners
- true-ventures
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-19'
tags:
- Company
- Vertical Software
- Customer Communication
- Conversational AI
- SMS
- Voice
- Email
- Marketing
- Home Services
- Contact Center
apis:
- name: Hatch API
  description: Hatch's public REST API. Resource-oriented, JSON request/response, standard HTTP status codes, bearer-token
    authentication. The primary operation upserts a contact (deduplicated on phoneNumber, then email, then externalID) into
    a Hatch campaign for text, email, and voice outreach.
  humanURL: https://docs.usehatchapp.com/integrations/hatch-api/hatch-api-reference
  baseURL: https://api.usehatchapp.com
  tags:
  - Contacts
  - Communication
  properties:
  - type: OpenAPI
    url: openapi/hatch-openapi-original.json
  - type: APIReference
    url: https://docs.usehatchapp.com/integrations/hatch-api/hatch-api-reference
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://www.usehatchapp.com/
- type: DeveloperPortal
  url: https://docs.usehatchapp.com/
- type: Documentation
  url: https://docs.usehatchapp.com/
- type: APIReference
  url: https://docs.usehatchapp.com/integrations/hatch-api/hatch-api-reference
- type: GettingStarted
  url: https://docs.usehatchapp.com/getting-started/intro-to-hatch/what-is-hatch
- type: Support
  url: https://docs.usehatchapp.com/
- type: Blog
  url: https://www.usehatchapp.com/blog
- type: Pricing
  url: https://www.usehatchapp.com/pricing
- type: SignUp
  url: https://app.usehatchapp.com/
- type: Login
  url: https://app.usehatchapp.com/
- type: TermsOfService
  url: https://www.usehatchapp.com/legal/terms
- type: PrivacyPolicy
  url: https://www.usehatchapp.com/legal/privacy
- type: StatusPage
  url: https://status.usehatchapp.com
- type: OpenAPI
  url: openapi/hatch-openapi-original.json
- type: Authentication
  url: authentication/hatch-authentication.yml
- type: ErrorCatalog
  url: errors/hatch-problem-types.yml
- type: Overlay
  url: overlays/hatch-openapi-overlay.yaml
- type: Conventions
  url: conventions/hatch-conventions.yml
- type: Lifecycle
  url: lifecycle/hatch-lifecycle.yml
- type: RateLimits
  url: rate-limits/hatch-rate-limits.yml
- type: Webhooks
  url: asyncapi/hatch-webhooks.yml
- type: Conformance
  url: conformance/hatch-conformance.yml
- type: DataModel
  url: data-model/hatch-data-model.yml
- type: DomainSecurity
  url: security/hatch-domain-security.yml
- type: AgentSkill
  url: skills/_index.yml
- type: LLMsTxt
  url: llms/hatch-llms.txt
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence