Hatch

aid: hatch
name: Hatch
description: Hatch is an AI-powered customer communication platform for service businesses, unifying voice, SMS, and email
  into a single system with custom AI agents (AI CSRs) that text and call leads and customers to qualify them, book appointments,
  and drive bottom-line growth without adding headcount. Products include Voice AI, Messaging AI, Journey Builder for multi-channel
  campaigns, a Knowledge Engine, and a Command Center for performance tracking. For developers, Hatch exposes a public REST
  API (bearer-token auth) whose primary operation upserts contacts into campaigns, a Bulk Export API for BI/analytics, and
  an outbound webhook surface (11 event types, EdDSA-signed) for pushing events to downstream systems and Zapier. Backed by
  Bessemer Venture Partners and True Ventures. Added to the API Evangelist network and enriched from the provider's own public
  developer surface.
url: https://raw.githubusercontent.com/api-evangelist/hatch/refs/heads/main/apis.yml
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://cdn.prod.website-files.com/6979136a27d403634304b470/69c2be9beb7874c215169569_hatch-homepage-og-image.png
x-type: company
x-source: vc-portfolio
x-backed-by:
- bessemer-venture-partners
- true-ventures
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-19'
tags:
- Company
- Vertical Software
- Customer Communication
- Conversational AI
- SMS
- Voice
- Email
- Marketing
- Home Services
- Contact Center
apis:
- aid: hatch:hatch-contacts-api
  name: Hatch contacts API
  description: The contacts API from Hatch — 1 operation(s) for contacts.
  humanURL: https://docs.usehatchapp.com/integrations/hatch-api/hatch-api-reference
  baseURL: https://api.usehatchapp.com
  tags:
  - contacts
  properties:
  - type: OpenAPI
    url: openapi/hatch-contacts-api-openapi.yml
  - type: APIReference
    url: https://docs.usehatchapp.com/integrations/hatch-api/hatch-api-reference
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://www.usehatchapp.com/
- type: DeveloperPortal
  url: https://docs.usehatchapp.com/
- type: Documentation
  url: https://docs.usehatchapp.com/
- type: APIReference
  url: https://docs.usehatchapp.com/integrations/hatch-api/hatch-api-reference
- type: GettingStarted
  url: https://docs.usehatchapp.com/getting-started/intro-to-hatch/what-is-hatch
- type: Support
  url: https://docs.usehatchapp.com/
- type: Blog
  url: https://www.usehatchapp.com/blog
- type: Pricing
  url: https://www.usehatchapp.com/pricing
- type: SignUp
  url: https://app.usehatchapp.com/
- type: Login
  url: https://app.usehatchapp.com/
- type: TermsOfService
  url: https://www.usehatchapp.com/legal/terms
- type: PrivacyPolicy
  url: https://www.usehatchapp.com/legal/privacy
- type: StatusPage
  url: https://status.usehatchapp.com
- type: OpenAPI
  url: openapi/_original/hatch-openapi-original.json
- type: Authentication
  url: authentication/hatch-authentication.yml
- type: ErrorCatalog
  url: errors/hatch-problem-types.yml
- type: Overlay
  url: overlays/hatch-openapi-overlay.yaml
- type: Conventions
  url: conventions/hatch-conventions.yml
- type: Lifecycle
  url: lifecycle/hatch-lifecycle.yml
- type: RateLimits
  url: rate-limits/hatch-rate-limits.yml
- type: Webhooks
  url: asyncapi/hatch-webhooks.yml
- type: Conformance
  url: conformance/hatch-conformance.yml
- type: DataModel
  url: data-model/hatch-data-model.yml
- type: DomainSecurity
  url: security/hatch-domain-security.yml
- type: AgentSkill
  url: skills/_index.yml
- type: LLMsTxt
  url: llms/hatch-llms.txt
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence