Witness Systems

Witness Systems, Inc. was a workforce optimization software company founded in 1988 and headquartered in Roswell, Georgia. It built quality monitoring, call and screen recording, and performance management software for contact centers, sold under the Impact 360 and eQuality product lines, and traded publicly on NASDAQ under the ticker WITS. Verint Systems acquired Witness Systems in 2007 for approximately $950 million, folding its products into Verint's Workforce Optimization suite. The company no longer operates as an independent entity and publishes no public API; its former domain (witnesssystems.com) no longer resolves.

Witness Systems is profiled on the APIs.io network. Tagged areas include Company, Workforce Optimization, Contact Center, Call Recording, and Quality Monitoring.

🌐 Visit website 📡 Source on GitHub

5.0/100 minimal ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-08-21 · rubric v0.12.0

0 APIs

Company Workforce Optimization Contact Center Call RecordingQuality MonitoringPerformance Management Defunct

Kin Score

Kin Score How this is scored →
scored 2026-08-21 · rubric v0.12.0

Composite quality — 5.0/100 · minimal

Contract Quality 0.0 / 25

Developer Ergonomics 0.0 / 20

Access Clarity 0.0 / 20

Operational Transparency 0.0 / 13

Contract Governance 0.0 / 12

Discoverability 5.0 / 10

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/witness-systems: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Source (apis.yml)

aid: witness-systems
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/witness-systems.png
name: Witness Systems
description: Witness Systems, Inc. was a workforce optimization software company founded in 1988 and headquartered in Roswell,
  Georgia. It built quality monitoring, call and screen recording, and performance management software for contact centers,
  sold under the Impact 360 and eQuality product lines, and traded publicly on NASDAQ under the ticker WITS. Verint Systems
  acquired Witness Systems in 2007 for approximately $950 million, folding its products into Verint's Workforce Optimization
  suite. The company no longer operates as an independent entity and publishes no public API; its former domain (witnesssystems.com)
  no longer resolves.
url: https://raw.githubusercontent.com/api-evangelist/witness-systems/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- battery-ventures
x-tier: stub
x-tier-reason: portfolio-lead
x-status: defunct
x-acquired-by: verint-systems
x-acquired-year: 2007
x-successor: https://www.verint.com
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Workforce Optimization
- Contact Center
- Call Recording
- Quality Monitoring
- Performance Management
- Defunct
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-21'
  status: minimal
  artifacts_added: 0
  pass: local-v1

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