Replicant website screenshot

Replicant

Replicant is an enterprise agentic customer service platform that automates high-volume contact center conversations across voice, chat, and messaging, and analyzes 100% of interactions for QA, compliance, and automation insights. Its two products — Conversation Automation and Conversation Intelligence — replicate top-performing human agents using a hybrid agentic-plus-deterministic architecture with human-in-the-loop escalation, and integrate with existing CCaaS, CRM, telephony, and ticketing stacks. Replicant is telephony-native, runs multi-region on Google Cloud, and is built for SOC 2, HIPAA, PCI, and GDPR requirements. It is sales-led with no public developer portal, but it does publish one machine-readable contract — the Replicant Outbound API (OpenAPI 3.0.0, v2.0.1), served from the provider's own Swagger UI at docs.replicant.ai and live on api.replicant.ai — which places outbound AI voice calls and SMS against a configured campaign and notifies the caller of call status.

Replicant publishes 1 API on the APIs.io network. Tagged areas include Company, Contact Center, Conversational AI, Customer Service, and Voice AI.

The Replicant catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Replicant’s developer surface includes authentication, engineering blog, pricing, support, and 23 more developer resources.

🌐 Visit website 📡 Source on GitHub
54.8/100 strong ▬ flat Agent 28/100 agent aware Front door AI 6/6 dominant saas Full breakdown ↓
scored 2026-09-25 · rubric v0.23.0
2 APIs
CompanyContact CenterConversational AICustomer ServiceVoice AIContact Center AutomationAI AgentsConversation Intelligence

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-09-25 · rubric v0.23.0
Composite quality — 54.8/100 · strong
Contract Quality 11.3 / 19
Developer Ergonomics 5.6 / 15
Access Clarity 11.8 / 15
Operational Transparency 3.6 / 10
Contract Governance 1.6 / 9
Discoverability 5.5 / 8
Regulatory Posture 5.3 / 15
Create-or-Update Ergonomics 0.0 / 10
Agent readiness — 28/100 · agent aware
Machine-Readable Contract 18 / 18
Agentic Access Contract 10 / 10
Documented Reversibility 0 / 6
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 8 / 8
Request/Response Examples 7 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 6 / 6
Agent Skills 5 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Delegated User Identity 0 / 6
Protected Resource Metadata 0 / 5
Registration Without a Human 0 / 6
Agentic Commerce Well-Known Document 0 / 5
Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.
Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.
The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/replicant: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Replicant API

The Replicant API from Replicant — 2 operation(s) for replicant.

Pricing Plans 1

Published pricing tiers and plan structures.

Replicant Plans Pricing

3 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Replicant Rate Limits

0 limits

RATE LIMITS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Replicant Outbound Call Status Webhooks

ASYNCAPI

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Replicant Authentication

http · 1 scheme

SECURITY

Replicant Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Replicant Vulnerability Disclosure

Hackerone · contact published

SECURITY

Replicant Trust Center

SOC 2 Type 2, PCI DSS, HIPAA, GDPR

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Replicant Agentic Access

2 operations · 2 acting

2 operations · 2 acting

AGENTIC

Resources

Documentation 1

Reference material describing how the API behaves

OpenAPI
OpenAPI

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess
AgenticAccess
 LLMsTxt
LLMsTxt
 AgentSkill
AgentSkill

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Lifecycle
Lifecycle
 Conformance
Conformance
 Conventions
Conventions
 ErrorCatalog
ErrorCatalog
 DataModel
DataModel
 Webhooks
Webhooks

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization
GitHubOrganization

Access & Security 6

Authentication, authorization, and security posture

Authentication
Authentication
 Security
Security
 VulnerabilityDisclosure
VulnerabilityDisclosure
 TrustCenter
TrustCenter
 Compliance
Compliance
 DomainSecurity
DomainSecurity

Operate 3

Status, limits, changes, and where to get help

StatusPage
StatusPage
 RateLimits
RateLimits
 Support
Support

Commercial 4

Pricing, plans, and the legal terms of use

TermsOfService
TermsOfService
 PrivacyPolicy
PrivacyPolicy
 Plans
Plans
 Pricing
Pricing

Company 2

The organization behind the API

Website
Website
 Blog
Blog

Other 1

Properties that don't map to a standard resource type

Overlay
Overlay

Source (apis.yml)

apis.yml Raw ↑ 
aid: replicant
name: Replicant
description: Replicant is an enterprise agentic customer service platform that automates high-volume contact center conversations
  across voice, chat, and messaging, and analyzes 100% of interactions for QA, compliance, and automation insights. Its two
  products — Conversation Automation and Conversation Intelligence — replicate top-performing human agents using a hybrid
  agentic-plus-deterministic architecture with human-in-the-loop escalation, and integrate with existing CCaaS, CRM, telephony,
  and ticketing stacks. Replicant is telephony-native, runs multi-region on Google Cloud, and is built for SOC 2, HIPAA, PCI,
  and GDPR requirements. It is sales-led with no public developer portal, but it does publish one machine-readable contract
  — the Replicant Outbound API (OpenAPI 3.0.0, v2.0.1), served from the provider's own Swagger UI at docs.replicant.ai and
  live on api.replicant.ai — which places outbound AI voice calls and SMS against a configured campaign and notifies the caller
  of call status.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://cdn.prod.website-files.com/67977c1e48dbb17d41f9520b/67a0beb2e1e43c91319354bb_Featured-Image.png
url: https://raw.githubusercontent.com/api-evangelist/replicant/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- bloomberg-beta
- norwest-venture-partners
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-09-16'
tags:
- Company
- Contact Center
- Conversational AI
- Customer Service
- Voice AI
- Contact Center Automation
- AI Agents
- Conversation Intelligence
tags_raw:
- Company
- Contact Center
- Conversational AI
- Customer Service
- Voice AI
- Contact Center Automation
- Agentic AI
- Conversation Intelligence
apis:
- aid: replicant:replicant-replicant-api
  name: Replicant API
  description: The Replicant API from Replicant — 2 operation(s) for replicant.
  humanURL: https://docs.replicant.ai/campaigns/
  baseURL: https://api.replicant.ai/api/v2
  tags:
  - Replicant
  properties:
  - type: OpenAPI
    url: openapi/replicant-replicant-api-openapi.yml
  - type: APIReference
    url: https://docs.replicant.ai/campaigns/
  - type: Documentation
    url: https://docs.replicant.ai/campaigns/
  - type: Webhooks
    url: asyncapi/replicant-outbound-call-status-webhooks.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: AgenticAccess
  url: agentic-access/replicant-agentic-access.yml
- type: Authentication
  url: authentication/replicant-authentication.yml
- type: Website
  url: https://www.replicant.com/
- type: Blog
  url: https://www.replicant.com/blog
- type: StatusPage
  url: https://status.replicant.ai/
- type: TermsOfService
  url: https://www.replicant.com/legal/terms-of-service
- type: PrivacyPolicy
  url: https://www.replicant.com/legal/privacy-policy
- type: GitHubOrganization
  url: https://github.com/replicant-ai
- type: LLMsTxt
  url: llms/replicant-llms.txt
- type: Lifecycle
  url: lifecycle/replicant-lifecycle.yml
- type: Security
  url: security/replicant-vulnerability-disclosure.yml
- type: VulnerabilityDisclosure
  url: security/replicant-vulnerability-disclosure.yml
- type: TrustCenter
  url: security/replicant-trust-center.yml
- type: Compliance
  url: https://www.replicant.com/safety-ai-security
- type: Conformance
  url: conformance/replicant-conformance.yml
- type: DomainSecurity
  url: security/replicant-domain-security.yml
- type: OpenAPI
  url: openapi/_original/replicant-outbound-api-openapi.yml
- type: Overlay
  url: overlays/replicant-outbound-api-overlay.yaml
- type: Conventions
  url: conventions/replicant-conventions.yml
- type: ErrorCatalog
  url: errors/replicant-problem-types.yml
- type: DataModel
  url: data-model/replicant-data-model.yml
- type: Webhooks
  url: asyncapi/replicant-outbound-call-status-webhooks.yml
- type: AgentSkill
  url: skills/_index.yml
- type: Plans
  url: plans/replicant-plans-pricing.yml
- type: RateLimits
  url: rate-limits/replicant-rate-limits.yml
- type: Pricing
  url: https://www.replicant.com/contact-center-automation/pricing
- type: Support
  url: https://www.replicant.com/contact
x-enrichment:
  date: '2026-08-14'
  status: enriched
  artifacts_added: 16
  pass: local-v1

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