Replicant

aid: replicant
name: Replicant
description: Replicant is an enterprise agentic customer service platform that automates high-volume contact center conversations
  across voice, chat, and messaging, and analyzes 100% of interactions for QA, compliance, and automation insights. Its two
  products — Conversation Automation and Conversation Intelligence — replicate top-performing human agents using a hybrid
  agentic-plus-deterministic architecture with human-in-the-loop escalation, and integrate with existing CCaaS, CRM, telephony,
  and ticketing stacks. Replicant is telephony-native, runs multi-region on Google Cloud, and is built for SOC 2, HIPAA, PCI,
  and GDPR requirements. It is sales-led with no public developer portal, but it does publish one machine-readable contract
  — the Replicant Outbound API (OpenAPI 3.0.0, v2.0.1), served from the provider's own Swagger UI at docs.replicant.ai and
  live on api.replicant.ai — which places outbound AI voice calls and SMS against a configured campaign and notifies the caller
  of call status.
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://cdn.prod.website-files.com/67977c1e48dbb17d41f9520b/67a0beb2e1e43c91319354bb_Featured-Image.png
url: https://raw.githubusercontent.com/api-evangelist/replicant/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- bloomberg-beta
- norwest-venture-partners
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-08-14'
tags:
- Company
- Contact Center
- Conversational AI
- Customer Service
- Voice AI
- Contact Center Automation
- Agentic AI
- Conversation Intelligence
apis:
- name: Replicant Outbound API
  description: Places outbound AI voice calls and SMS messages through Replicant against a pre-configured campaign, and notifies
    the caller of call status. Two POST operations — placeCall and sendSMS — each taking an E.164 phone number plus a free-form
    data object that becomes the context handed to the Replicant AI agent for the conversation, and each returning an identifier
    (callId / messageId) the outcome is correlated on. Authentication is a JWT bearer token; campaigns are provisioned outside
    the API. OpenAPI 3.0.0, version 2.0.1, published by Replicant at docs.replicant.ai and verified live on api.replicant.ai
    on 2026-08-14.
  humanURL: https://docs.replicant.ai/campaigns/
  baseURL: https://api.replicant.ai/api/v2
  tags:
  - outbound-calling
  - voice
  - sms
  - contact-center
  - conversational-ai
  - telephony
  - campaigns
  properties:
  - type: OpenAPI
    url: openapi/replicant-outbound-api-openapi.yml
  - type: APIReference
    url: https://docs.replicant.ai/campaigns/
  - type: Documentation
    url: https://docs.replicant.ai/campaigns/
  - type: Webhooks
    url: asyncapi/replicant-outbound-call-status-webhooks.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: AgenticAccess
  url: agentic-access/replicant-agentic-access.yml
- type: Authentication
  url: authentication/replicant-authentication.yml
- type: Website
  url: https://www.replicant.com/
- type: Blog
  url: https://www.replicant.com/blog
- type: StatusPage
  url: https://status.replicant.ai/
- type: TermsOfService
  url: https://www.replicant.com/legal/terms-of-service
- type: PrivacyPolicy
  url: https://www.replicant.com/legal/privacy-policy
- type: GitHubOrganization
  url: https://github.com/replicant-ai
- type: LLMsTxt
  url: llms/replicant-llms.txt
- type: Lifecycle
  url: lifecycle/replicant-lifecycle.yml
- type: Security
  url: security/replicant-vulnerability-disclosure.yml
- type: VulnerabilityDisclosure
  url: security/replicant-vulnerability-disclosure.yml
- type: TrustCenter
  url: security/replicant-trust-center.yml
- type: Compliance
  url: https://www.replicant.com/safety-ai-security
- type: Conformance
  url: conformance/replicant-conformance.yml
- type: DomainSecurity
  url: security/replicant-domain-security.yml
- type: OpenAPI
  url: openapi/replicant-outbound-api-openapi.yml
- type: Overlay
  url: overlays/replicant-outbound-api-overlay.yaml
- type: Conventions
  url: conventions/replicant-conventions.yml
- type: ErrorCatalog
  url: errors/replicant-problem-types.yml
- type: DataModel
  url: data-model/replicant-data-model.yml
- type: Webhooks
  url: asyncapi/replicant-outbound-call-status-webhooks.yml
- type: AgentSkill
  url: skills/_index.yml
- type: Plans
  url: plans/replicant-plans-pricing.yml
- type: RateLimits
  url: rate-limits/replicant-rate-limits.yml
- type: Pricing
  url: https://www.replicant.com/contact-center-automation/pricing
- type: Support
  url: https://www.replicant.com/contact
x-enrichment:
  date: '2026-08-14'
  status: enriched
  artifacts_added: 16
  pass: local-v1