Cisco Voice Portal
Cisco Voice Portal (CVP) is an enterprise-class Voice XML (VXML) browser and call control platform that enables self-service applications for voice, video, and multimodal interactions.
APIs
Cisco Voice Portal Call Control API
Provides programmatic access to call control functions on the CVP Call Server including active call management, call routing, transfers, SIP session monitoring, and health statu...
Cisco Voice Portal Reporting API
Access to call detail records (CDRs), real-time call statistics, historical reporting data, and report template execution through the CVP Reporting Server.
Cisco Voice Portal Administration API
The CVP OAMP (Operations, Administration, Maintenance, and Provisioning) REST API for managing devices, applications, dialed number patterns, SIP server groups, system configura...
Cisco Voice Portal VXML Services API
Management and monitoring of the CVP VXML Server including application deployment, activation, configuration, session monitoring, micro-application management, media file manage...
Cisco Voice Portal Call Events API
Event-driven interface for consuming real-time CVP call lifecycle events, system alerts, device status changes, and operational notifications via JMS messaging and syslog.
Capabilities
Cisco Voice Portal Contact Center Operations
Unified workflow for contact center operations combining call control, reporting, administration, and VXML services. Used by contact center administrators and operations teams f...
Run with NaftikoEvent Specifications
Cisco Voice Portal Call Events API
The Cisco Unified Customer Voice Portal (CVP) generates real-time events during call processing that can be consumed for monitoring, analytics, and integration purposes. CVP pub...
ASYNCAPI