niche · 1.2 marketcapability domainschema

IVR

Score 17.4 / 100 2 providers +8 via APIs 8 APIs Search apis.io →
Workflows using this tag
RingCentral Team Messaging Incoming Webhook Lifecycle · RingCentral RingCentral Transcribe and Summarize a Call Recording · RingCentral RingCentral Send an SMS and Track Its Delivery · RingCentral RingCentral Send an A2P SMS Batch and Reconcile Statuses · RingCentral RingCentral Create a Video Bridge and Manage Its Lifecycle · RingCentral RingCentral Sync the Call Log and Retrieve Recordings · RingCentral RingCentral Send a Fax and Retrieve the Sent Document · RingCentral RingCentral Webhook Subscription Lifecycle · RingCentral
Business capabilities this tag reaches
Application Communications 2

Providers using this tag (2)

Ranked by API Evangelist rating — Exemplar and Strong are expanded by default.

Developing 1 Usable, with meaningful gaps to close
Cisco Voice PortalContact CenterTelephonyVoice4 APIs43.2
Thin 1 Limited public surface area
ExotelCloud TelephonyVoiceSMSIndia1 API28.8

APIs with this tag (8)

Ranked by the provider's API Evangelist rating — the Kin Score is scored per provider, not per API, so every API of a provider shares its band. How the rating works →

Exemplar 2 Complete, well-documented, and agent-ready
Zendesk Talk IVRs APIThe Zendesk Talk IVRs API lets you manage Interactive Voice Response systems that use keypad tones to route...72.8Zoom Phone IVR APIThe IVR API from Zoom Phone — 1 operation(s) for ivr.69.5
Strong 2 Solid coverage with minor gaps
SoFi Technologies IVR APIThe IVR API from SoFi Technologies — 3 operation(s) for ivr.62.4RingCentral IVR APIThe IVR API from RingCentral — 5 operation(s) for ivr.61.5
Developing 3 Usable, with meaningful gaps to close
Allo-Media Stream API for VoicebotsReal-time speech recognition for voicebots and IVR (human-to-bot), offered over either MRCP or WebSocket, w...50.6Wazo Ivr APIThe ivr API from Wazo — 2 operation(s) for ivr.48.4American Financial Group Ivr APIThe ivr API from American Financial Group — 4 operation(s) for ivr.41.7
Thin 1 Limited public surface area
Alianza IVR APIThe IVR API from Alianza — 2 operation(s) for ivr.37.1

Companies reaching this through an API (8)

These companies publish an API, specification or operation carrying “IVR” but do not classify their business under it. Listed unranked and kept out of the count above, because one tagged operation is not a statement about what a company does.

Alianza Allo-Media American Financial Group RingCentral SoFi Technologies Wazo Zendesk Zoom Phone

Score breakdown

Frequency
33.9
log-scaled weighted occurrences
Breadth
0.0
spread across providers
Quality lift
43.1
mean composite of providers using it
Cohesion
2.1
strength of nearest seed neighbor

Related tags

Contact Center 5 co-occurrences Voice 6 co-occurrences Real-Time 6 co-occurrences Webhook 5 co-occurrences

Where this tag comes from

Api tag8
Provider tag2
Openapi tag5
Openapi op tag27

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  • find_cohortsEvery scored population of providers in the catalog.
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