Zendesk

Zendesk Talk IVRs API

The Zendesk Talk IVRs API lets you manage Interactive Voice Response systems that use keypad tones to route customers to the right agent or department, provide recorded responses for frequently asked questions, and deflect calls. IVR is available on Talk Professional and Enterprise plans. The API covers IVRs, IVR menus, and IVR routes.

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Documentation

📖
Documentation
https://developer.zendesk.com/api-reference/voice/talk-api/ivrs/

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API entry from apis.yml

apis.yml Raw ↑ 
aid: zendesk:talk-ivrs
name: Zendesk Talk IVRs API
tags:
- IVR
- Talk
- Voice
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
baseURL: https://{subdomain}.zendesk.com
humanURL: https://developer.zendesk.com/api-reference/voice/talk-api/ivrs/
properties:
- url: https://developer.zendesk.com/api-reference/voice/talk-api/ivrs/
  type: Documentation
description: The Zendesk Talk IVRs API lets you manage Interactive Voice Response systems that use keypad
  tones to route customers to the right agent or department, provide recorded responses for frequently
  asked questions, and deflect calls. IVR is available on Talk Professional and Enterprise plans. The
  API covers IVRs, IVR menus, and IVR routes.