RingCentral · Arazzo Workflow
RingCentral Sync the Call Log and Retrieve Recordings
Version 1.0.0
Full-sync a user's recorded calls, keep the sync token for incremental runs, and download a call recording.
Provider
Workflows
sync-call-log-retrieve-recording
Full-sync recorded calls, download a recording, then incrementally sync with the returned token.
Runs a full call log sync for an extension restricted to calls that have recordings, downloads the recording content for the first such call, and then runs an incremental sync using the sync token returned by the full sync.
1
fullSyncCallLog
syncUserCallLog
Run the initial full sync (FSync) over the date window, restricted to calls that have a recording and rendered in the Detailed view so recording ids are present. The response carries a syncToken that must be persisted for incremental runs.
2
downloadRecording
readCallRecordingContent
Download the call recording media using the recording id carried on the call log record. Note this operation is account-scoped rather than extension-scoped.
3
incrementalSyncCallLog
syncUserCallLog
Run the incremental sync (ISync) with the token from the full sync. This is the call a scheduled job repeats, returning only records created or changed since the last sync and issuing a fresh token each time.