RingCentral Call Recordings API
The Call Recordings API from RingCentral — 3 operation(s) for call recordings.
The Call Recordings API from RingCentral — 3 operation(s) for call recordings.
openapi: 3.0.3
info:
title: RingCentral Adaptive Cards Call Recordings API
description: RingCentral API specification
version: 1.0.58-20240529-47eda8bd
contact:
name: RingCentral Developers Support
url: https://developers.ringcentral.com/support
termsOfService: https://www.ringcentral.com/legal/apilitos.html
license:
name: RingCentral API License Agreement
url: https://www.ringcentral.com/legal/apilitos.html
servers:
- url: https://platform.ringcentral.com
description: Production API entry point
- url: https://media.ringcentral.com
description: Production Media entry point
- url: https://platform.devtest.ringcentral.com
description: Developer sandbox API entry point
- url: https://platform.devtest.ringcentral.com
description: Developer sandbox Media entry point
security:
- OAuth2: []
tags:
- name: Call Recordings
paths:
/restapi/v1.0/account/{accountId}/recording/{recordingId}/content:
get:
tags:
- Call Recordings
summary: Get Call Recording Content
description: 'Returns media content of a call recording (`audio/mpeg` or `audio/wav`)
**This API must be called via media API entry point, e.g. https://media.ringcentral.com**
'
operationId: readCallRecordingContent
parameters:
- $ref: '#/components/parameters/AccountId'
- $ref: '#/components/parameters/CallRecordingId'
- $ref: '#/components/parameters/ContentDisposition'
- $ref: '#/components/parameters/ContentDispositionFilename'
responses:
'200':
description: Successful response
content:
audio/mpeg:
schema:
type: string
format: binary
audio/wav:
schema:
type: string
format: binary
x-media-api: true
x-availability: High
x-throttling-group: Heavy
x-app-permission: ReadCallRecording
/restapi/v1.0/account/{accountId}/call-recordings:
delete:
tags:
- Call Recordings
summary: Delete Company Call Recordings
description: 'Deletes company call recordings by their IDs. *Please note:* This method deletes the recording file itself,
not the record of it in the call log.
'
operationId: deleteCompanyCallRecordings
parameters:
- $ref: '#/components/parameters/AccountId'
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/CallRecordingIds'
responses:
'204':
description: Successful response
'400':
$ref: '#/components/responses/InvalidRequest'
'403':
$ref: '#/components/responses/Forbidden'
'404':
$ref: '#/components/responses/NotFound'
'500':
$ref: '#/components/responses/InternalError'
'503':
$ref: '#/components/responses/ServiceNotAvailable'
x-availability: High
x-throttling-group: Heavy
x-app-permission: EditCallLog
x-user-permission: EditCompanyCallRecordings
/restapi/v1.0/account/{accountId}/recording/{recordingId}:
get:
tags:
- Call Recordings
summary: Get Call Recording
description: Returns call recordings by ID(s).
operationId: readCallRecording
parameters:
- $ref: '#/components/parameters/AccountId'
- $ref: '#/components/parameters/CallRecordingId'
responses:
'200':
description: Success
content:
application/json:
schema:
$ref: '#/components/schemas/GetCallRecordingResponse'
'403':
$ref: '#/components/responses/Forbidden'
'404':
$ref: '#/components/responses/NotFound'
'500':
$ref: '#/components/responses/InternalError'
'503':
$ref: '#/components/responses/ServiceNotAvailable'
x-feature: ReadAccountCallRecordings
x-availability: High
x-throttling-group: Heavy
x-app-permission: ReadCallRecording
x-user-permission: ReadCallRecording
components:
responses:
Forbidden:
description: 'General response with **HTTP 403 "Forbidden"** status.<br>
Reasons: the requested operation is forbidden because of certain resource state, lack of permissions, feature unavailability, etc.
'
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponseModel'
NotFound:
description: 'General response with **HTTP 404 "Not found"** status.<br>
Reasons: the entity with given ID (typically specified in a path parameter), is not found or inaccessible
'
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponseModel'
InternalError:
description: 'General response with **HTTP 500 "Internal Server Error"** status.<br>
Reasons: general server-side error.
'
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponseModel'
InvalidRequest:
description: 'General response with **HTTP 400 "Bad request"** status.<br>
Reasons: unparsable request, path, query or body parameters are invalid.
The error description may contain reference to particular parameter(s) which haven''t passed the validation.
'
content:
application/json:
schema:
$ref: '#/components/schemas/ParameterizedErrorResponseModel'
ServiceNotAvailable:
description: 'General response with **HTTP 503 "Service not available"** status.<br>
Reasons: server cannot process the request because of being overloaded, misconfiguration or other issues.
'
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponseModel'
schemas:
GetCallRecordingResponse:
type: object
required:
- id
- contentUri
- contentType
- duration
properties:
id:
type: string
description: Internal identifier of a call recording
contentUri:
type: string
format: uri
description: 'Link to a call recording binary content. Has to be retrieved with proper authorization
(access token must be passed via `Authorization` header or query parameter)
'
contentType:
type: string
description: Call recording file MIME format. Supported format is `audio/wav` and `audio/mpeg`
example: audio/wav
duration:
type: integer
format: int32
description: Recorded call duration
ApiErrorResponseModel:
type: object
description: Standard error response model which is returned in case of any unsuccessful operation
required:
- errors
properties:
errors:
type: array
description: The array of errors (there will be just one in the most of the cases)
minItems: 1
items:
$ref: '#/components/schemas/ApiError'
ParameterizedErrorResponseModel:
type: object
description: Standard error response which may include parameterized errors
required:
- errors
properties:
errors:
type: array
description: The array of errors (there will be just one in the most of the cases)
minItems: 1
items:
$ref: '#/components/schemas/ApiErrorWithParameter'
ApiErrorWithParameter:
description: 'The error model with additional attributes which can be used for HTTP 400/409
This is a deprecated model: "ApiError" model can be used instead with arbitrary additional parameters
'
allOf:
- $ref: '#/components/schemas/ApiError'
- type: object
properties:
parameterName:
type: string
description: The name of the API parameter/attribute which caused the error
parameterValue:
type: string
description: The value of the API parameter/attribute which caused the error
CallRecordingIds:
type: object
required:
- records
properties:
records:
type: array
description: Call recordings ID(s) to delete
items:
type: string
minItems: 1
maxItems: 100
ApiError:
type: object
description: Generalized API error structure suitable for any error type
required:
- errorCode
- message
properties:
errorCode:
type: string
description: Logical error code (typically, 3 letters followed with number, dash separated)
example: XXX-123
message:
type: string
description: User-friendly error message
example: Something went wrong
additionalProperties: true
parameters:
AccountId:
name: accountId
in: path
description: 'Internal identifier of the RingCentral account
(can be set to "~" to indicate that the account associated with current authorization session should be used)
'
required: true
style: simple
explode: false
schema:
type: string
default: '~'
example: '~'
ContentDispositionFilename:
name: contentDispositionFilename
in: query
description: The default filename of the file to be downloaded
required: false
schema:
type: string
CallRecordingId:
name: recordingId
in: path
description: Internal identifier of a call recording (returned in Call Log)
required: true
schema:
type: string
example: '625387632786'
ContentDisposition:
name: contentDisposition
in: query
description: Whether the content is expected to be displayed in the browser, or downloaded and saved locally
required: false
schema:
type: string
enum:
- Inline
- Attachment
securitySchemes:
OAuth2:
type: oauth2
flows:
authorizationCode:
authorizationUrl: https://platform.ringcentral.com/restapi/oauth/authorize
tokenUrl: https://platform.ringcentral.com/restapi/oauth/token
refreshUrl: https://platform.ringcentral.com/restapi/oauth/token
scopes: {}
x-tagGroups:
- name: Voice
popular: true
tags:
- Business Hours
- Call Blocking
- Call Control
- Call Forwarding
- Call Handling Rules
- Interaction Rules
- State-based Rules
- Call Flip
- Call Log
- Call History
- Call Log Export
- Call Monitoring Groups
- Call Queues
- Call Recordings
- Call Recording Settings
- Device SIP Registration
- Greetings
- IVR
- RingOut
- Verification Calls
- name: SMS and Fax
popular: true
tags:
- Fax
- Message Exports
- Message Store
- Pager Messages
- SMS
- High Volume SMS
- SMS Log Export
- SMS Templates
- Voicemail Broadcasting
- name: Social Messaging
popular: true
tags:
- Identities
- Contents
- name: Team Messaging
popular: true
tags:
- Adaptive Cards
- Bots
- Calendar Events
- Chats
- Conversations
- Compliance Exports
- Contacts
- Incoming Webhooks
- Notes
- Posts
- Profile
- Tasks
- Teams
- name: Video
popular: true
tags:
- Bridge Management
- Delegation Management
- Meetings History
- Meeting Recordings
- RCM Meetings (Legacy)
- RCM Webinars (Legacy)
- name: Webinar
popular: true
tags:
- Webinars and Sessions
- Invitees
- Historical Webinars
- Historical Recordings
- Registration Management
- Registrants
- Webinar Analytics
- Webinar Subscriptions
- name: Analytics
popular: true
tags:
- Business Analytics
- name: Artificial Intelligence
popular: true
tags:
- Insights
- Audio
- Text
- Status
- name: Authentication
tags:
- OAuth 2.0 / OpenID Connect
- Interoperability
- name: Account
tags:
- Company
- Custom Fields
- Features
- Licenses
- Tax Locations
- Cost Centers
- Multi-Site
- Phone Numbers
- Presence
- Regional Settings
- User Permissions
- User Settings
- Audit Trail
- Calling Rates
- Appearance Customization
- Account Integrations
- name: Provisioning
tags:
- Automatic Location Updates
- Devices
- Extensions
- Paging Only Groups
- Park Locations
- Phone Lines
- SCIM
- Shared Lines
- Group Call Pickup
- Delegated Lines Groups
- Directed Call Pickup
- IVR Apps
- Video Configuration
- Number Porting
- SMB
- Account Federation
- Integrations
- Enterprise Portal API
- Push to Talk Provisioning
- BYOC
- name: Address Book
tags:
- External Contacts
- Internal Contacts
- Hybrid Directory Contacts
- Overlay Contacts
- External Shared Directory
- name: Roles and Permissions
tags:
- Permissions
- Role Management
- Site Administration
- User Groups
- name: Events & Notifications
tags:
- Subscriptions
- name: User Integrations
tags:
- Token Management
- Calendar Management
- Calendar Event Management
- Calendar Presence Link
- Cloud Personal Contacts
- Cloud Shared Contacts
- Cloud Directory
- Deprecated Calendar API
- name: Rooms
tags:
- Rooms Client API
- Rooms Management API
- name: App Management
tags:
- App Gallery
- App Rating Review
- Bot Provisioning
- name: Workflow Builder
tags:
- Flows
- Flow Editor
- Flow Log
- Flow Templates
- name: Utilities
tags:
- API Info
- Application Settings
- Async Tasks
- User Notifications
- Client Versions
- End-to-End Encryption