RingCentral Call Recordings API

The Call Recordings API from RingCentral — 3 operation(s) for call recordings.

OpenAPI Specification

ringcentral-call-recordings-api-openapi.yml Raw ↑
openapi: 3.0.3
info:
  title: RingCentral Adaptive Cards Call Recordings API
  description: RingCentral API specification
  version: 1.0.58-20240529-47eda8bd
  contact:
    name: RingCentral Developers Support
    url: https://developers.ringcentral.com/support
  termsOfService: https://www.ringcentral.com/legal/apilitos.html
  license:
    name: RingCentral API License Agreement
    url: https://www.ringcentral.com/legal/apilitos.html
servers:
- url: https://platform.ringcentral.com
  description: Production API entry point
- url: https://media.ringcentral.com
  description: Production Media entry point
- url: https://platform.devtest.ringcentral.com
  description: Developer sandbox API entry point
- url: https://platform.devtest.ringcentral.com
  description: Developer sandbox Media entry point
security:
- OAuth2: []
tags:
- name: Call Recordings
paths:
  /restapi/v1.0/account/{accountId}/recording/{recordingId}/content:
    get:
      tags:
      - Call Recordings
      summary: Get Call Recording Content
      description: 'Returns media content of a call recording (`audio/mpeg` or `audio/wav`)


        **This API must be called via media API entry point, e.g. https://media.ringcentral.com**

        '
      operationId: readCallRecordingContent
      parameters:
      - $ref: '#/components/parameters/AccountId'
      - $ref: '#/components/parameters/CallRecordingId'
      - $ref: '#/components/parameters/ContentDisposition'
      - $ref: '#/components/parameters/ContentDispositionFilename'
      responses:
        '200':
          description: Successful response
          content:
            audio/mpeg:
              schema:
                type: string
                format: binary
            audio/wav:
              schema:
                type: string
                format: binary
      x-media-api: true
      x-availability: High
      x-throttling-group: Heavy
      x-app-permission: ReadCallRecording
  /restapi/v1.0/account/{accountId}/call-recordings:
    delete:
      tags:
      - Call Recordings
      summary: Delete Company Call Recordings
      description: 'Deletes company call recordings by their IDs. *Please note:* This method deletes the recording file itself,

        not the record of it in the call log.

        '
      operationId: deleteCompanyCallRecordings
      parameters:
      - $ref: '#/components/parameters/AccountId'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CallRecordingIds'
      responses:
        '204':
          description: Successful response
        '400':
          $ref: '#/components/responses/InvalidRequest'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/NotFound'
        '500':
          $ref: '#/components/responses/InternalError'
        '503':
          $ref: '#/components/responses/ServiceNotAvailable'
      x-availability: High
      x-throttling-group: Heavy
      x-app-permission: EditCallLog
      x-user-permission: EditCompanyCallRecordings
  /restapi/v1.0/account/{accountId}/recording/{recordingId}:
    get:
      tags:
      - Call Recordings
      summary: Get Call Recording
      description: Returns call recordings by ID(s).
      operationId: readCallRecording
      parameters:
      - $ref: '#/components/parameters/AccountId'
      - $ref: '#/components/parameters/CallRecordingId'
      responses:
        '200':
          description: Success
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetCallRecordingResponse'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/NotFound'
        '500':
          $ref: '#/components/responses/InternalError'
        '503':
          $ref: '#/components/responses/ServiceNotAvailable'
      x-feature: ReadAccountCallRecordings
      x-availability: High
      x-throttling-group: Heavy
      x-app-permission: ReadCallRecording
      x-user-permission: ReadCallRecording
components:
  responses:
    Forbidden:
      description: 'General response with **HTTP 403 "Forbidden"** status.<br>

        Reasons: the requested operation is forbidden because of certain resource state, lack of permissions, feature unavailability, etc.

        '
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ApiErrorResponseModel'
    NotFound:
      description: 'General response with **HTTP 404 "Not found"** status.<br>

        Reasons: the entity with given ID (typically specified in a path parameter), is not found or inaccessible

        '
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ApiErrorResponseModel'
    InternalError:
      description: 'General response with **HTTP 500 "Internal Server Error"** status.<br>

        Reasons: general server-side error.

        '
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ApiErrorResponseModel'
    InvalidRequest:
      description: 'General response with **HTTP 400 "Bad request"** status.<br>

        Reasons: unparsable request, path, query or body parameters are invalid.

        The error description may contain reference to particular parameter(s) which haven''t passed the validation.

        '
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ParameterizedErrorResponseModel'
    ServiceNotAvailable:
      description: 'General response with **HTTP 503 "Service not available"** status.<br>

        Reasons: server cannot process the request because of being overloaded, misconfiguration or other issues.

        '
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ApiErrorResponseModel'
  schemas:
    GetCallRecordingResponse:
      type: object
      required:
      - id
      - contentUri
      - contentType
      - duration
      properties:
        id:
          type: string
          description: Internal identifier of a call recording
        contentUri:
          type: string
          format: uri
          description: 'Link to a call recording binary content. Has to be retrieved with proper authorization

            (access token must be passed via `Authorization` header or query parameter)

            '
        contentType:
          type: string
          description: Call recording file MIME format. Supported format is `audio/wav` and `audio/mpeg`
          example: audio/wav
        duration:
          type: integer
          format: int32
          description: Recorded call duration
    ApiErrorResponseModel:
      type: object
      description: Standard error response model which is returned in case of any unsuccessful operation
      required:
      - errors
      properties:
        errors:
          type: array
          description: The array of errors (there will be just one in the most of the cases)
          minItems: 1
          items:
            $ref: '#/components/schemas/ApiError'
    ParameterizedErrorResponseModel:
      type: object
      description: Standard error response which may include parameterized errors
      required:
      - errors
      properties:
        errors:
          type: array
          description: The array of errors (there will be just one in the most of the cases)
          minItems: 1
          items:
            $ref: '#/components/schemas/ApiErrorWithParameter'
    ApiErrorWithParameter:
      description: 'The error model with additional attributes which can be used for HTTP 400/409

        This is a deprecated model: "ApiError" model can be used instead with arbitrary additional parameters

        '
      allOf:
      - $ref: '#/components/schemas/ApiError'
      - type: object
        properties:
          parameterName:
            type: string
            description: The name of the API parameter/attribute which caused the error
          parameterValue:
            type: string
            description: The value of the API parameter/attribute which caused the error
    CallRecordingIds:
      type: object
      required:
      - records
      properties:
        records:
          type: array
          description: Call recordings ID(s) to delete
          items:
            type: string
          minItems: 1
          maxItems: 100
    ApiError:
      type: object
      description: Generalized API error structure suitable for any error type
      required:
      - errorCode
      - message
      properties:
        errorCode:
          type: string
          description: Logical error code (typically, 3 letters followed with number, dash separated)
          example: XXX-123
        message:
          type: string
          description: User-friendly error message
          example: Something went wrong
      additionalProperties: true
  parameters:
    AccountId:
      name: accountId
      in: path
      description: 'Internal identifier of the RingCentral account

        (can be set to "~" to indicate that the account associated with current authorization session should be used)

        '
      required: true
      style: simple
      explode: false
      schema:
        type: string
        default: '~'
      example: '~'
    ContentDispositionFilename:
      name: contentDispositionFilename
      in: query
      description: The default filename of the file to be downloaded
      required: false
      schema:
        type: string
    CallRecordingId:
      name: recordingId
      in: path
      description: Internal identifier of a call recording (returned in Call Log)
      required: true
      schema:
        type: string
        example: '625387632786'
    ContentDisposition:
      name: contentDisposition
      in: query
      description: Whether the content is expected to be displayed in the browser, or downloaded and saved locally
      required: false
      schema:
        type: string
        enum:
        - Inline
        - Attachment
  securitySchemes:
    OAuth2:
      type: oauth2
      flows:
        authorizationCode:
          authorizationUrl: https://platform.ringcentral.com/restapi/oauth/authorize
          tokenUrl: https://platform.ringcentral.com/restapi/oauth/token
          refreshUrl: https://platform.ringcentral.com/restapi/oauth/token
          scopes: {}
x-tagGroups:
- name: Voice
  popular: true
  tags:
  - Business Hours
  - Call Blocking
  - Call Control
  - Call Forwarding
  - Call Handling Rules
  - Interaction Rules
  - State-based Rules
  - Call Flip
  - Call Log
  - Call History
  - Call Log Export
  - Call Monitoring Groups
  - Call Queues
  - Call Recordings
  - Call Recording Settings
  - Device SIP Registration
  - Greetings
  - IVR
  - RingOut
  - Verification Calls
- name: SMS and Fax
  popular: true
  tags:
  - Fax
  - Message Exports
  - Message Store
  - Pager Messages
  - SMS
  - High Volume SMS
  - SMS Log Export
  - SMS Templates
  - Voicemail Broadcasting
- name: Social Messaging
  popular: true
  tags:
  - Identities
  - Contents
- name: Team Messaging
  popular: true
  tags:
  - Adaptive Cards
  - Bots
  - Calendar Events
  - Chats
  - Conversations
  - Compliance Exports
  - Contacts
  - Incoming Webhooks
  - Notes
  - Posts
  - Profile
  - Tasks
  - Teams
- name: Video
  popular: true
  tags:
  - Bridge Management
  - Delegation Management
  - Meetings History
  - Meeting Recordings
  - RCM Meetings (Legacy)
  - RCM Webinars (Legacy)
- name: Webinar
  popular: true
  tags:
  - Webinars and Sessions
  - Invitees
  - Historical Webinars
  - Historical Recordings
  - Registration Management
  - Registrants
  - Webinar Analytics
  - Webinar Subscriptions
- name: Analytics
  popular: true
  tags:
  - Business Analytics
- name: Artificial Intelligence
  popular: true
  tags:
  - Insights
  - Audio
  - Text
  - Status
- name: Authentication
  tags:
  - OAuth 2.0 / OpenID Connect
  - Interoperability
- name: Account
  tags:
  - Company
  - Custom Fields
  - Features
  - Licenses
  - Tax Locations
  - Cost Centers
  - Multi-Site
  - Phone Numbers
  - Presence
  - Regional Settings
  - User Permissions
  - User Settings
  - Audit Trail
  - Calling Rates
  - Appearance Customization
  - Account Integrations
- name: Provisioning
  tags:
  - Automatic Location Updates
  - Devices
  - Extensions
  - Paging Only Groups
  - Park Locations
  - Phone Lines
  - SCIM
  - Shared Lines
  - Group Call Pickup
  - Delegated Lines Groups
  - Directed Call Pickup
  - IVR Apps
  - Video Configuration
  - Number Porting
  - SMB
  - Account Federation
  - Integrations
  - Enterprise Portal API
  - Push to Talk Provisioning
  - BYOC
- name: Address Book
  tags:
  - External Contacts
  - Internal Contacts
  - Hybrid Directory Contacts
  - Overlay Contacts
  - External Shared Directory
- name: Roles and Permissions
  tags:
  - Permissions
  - Role Management
  - Site Administration
  - User Groups
- name: Events & Notifications
  tags:
  - Subscriptions
- name: User Integrations
  tags:
  - Token Management
  - Calendar Management
  - Calendar Event Management
  - Calendar Presence Link
  - Cloud Personal Contacts
  - Cloud Shared Contacts
  - Cloud Directory
  - Deprecated Calendar API
- name: Rooms
  tags:
  - Rooms Client API
  - Rooms Management API
- name: App Management
  tags:
  - App Gallery
  - App Rating Review
  - Bot Provisioning
- name: Workflow Builder
  tags:
  - Flows
  - Flow Editor
  - Flow Log
  - Flow Templates
- name: Utilities
  tags:
  - API Info
  - Application Settings
  - Async Tasks
  - User Notifications
  - Client Versions
  - End-to-End Encryption