| callGuid |
string |
Globally unique call identifier |
| callStartTime |
string |
Call start timestamp |
| callEndTime |
string |
Call end timestamp |
| callingNumber |
string |
Caller ANI (Automatic Number Identification) |
| calledNumber |
string |
Called DNIS (Dialed Number Identification Service) |
| callResult |
string |
Final call outcome |
| callDuration |
integer |
Total call duration in seconds |
| selfServiceDuration |
integer |
Duration of self-service (IVR) portion in seconds |
| queueDuration |
integer |
Duration in queue in seconds |
| applicationName |
string |
VXML application that handled the call |
| callServerHostname |
string |
Call Server that processed the call |
| vxmlServerHostname |
string |
VXML Server that executed the application |
| sipCallId |
string |
SIP Call-ID header value |
| icmCallKey |
string |
ICM/UCCE call key for correlation |
| eccVariables |
object |
Expanded Call Context (ECC) variables |
| transferDestination |
string |
Transfer destination number if the call was transferred |
| errorCode |
string |
Error code if the call ended in error |