RealtimeStatistics

Contact CenterIVRTelephonyVoiceVXML

Properties

Name	Type	Description
timestamp	string
activeCalls	integer	Current number of active calls
callsInProgress	object
callsPerSecond	number	Current calls per second rate
peakActiveCalls	integer	Peak active calls in current period
serverMetrics	array

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "title": "RealtimeStatistics",
  "type": "object",
  "properties": {
    "timestamp": {
      "type": "string"
    },
    "activeCalls": {
      "type": "integer",
      "description": "Current number of active calls"
    },
    "callsInProgress": {
      "type": "object"
    },
    "callsPerSecond": {
      "type": "number",
      "description": "Current calls per second rate"
    },
    "peakActiveCalls": {
      "type": "integer",
      "description": "Peak active calls in current period"
    },
    "serverMetrics": {
      "type": "array"
    }
  }
}

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