Cisco Voice Portal · Rate Limits

Cisco Voice Portal Rate Limits

Cisco Unified Customer Voice Portal is a customer-deployed product. Public per-second rate limits for the CVP Operations Console (OAMP) and VXML server APIs are not published; throughput is bounded by the CVP server sizing and the licensed IVR / call-control port count documented in the CVP Solution Reference Network Design (SRND).

Cisco Voice Portal Rate Limits is the machine-readable rate-limit profile for Cisco Voice Portal on the APIs.io network, conforming to the API Commons Rate Limits specification.

It captures 2 rate-limit definitions, measuring varies and concurrent_calls.

The profile also includes 3 backoff/retry policies defined and response codes documented for throttled and serviceUnavailable.

Tagged areas include Contact Center, IVR, Voice, and Rate Limiting.

2 Limits Throttle: 429
Contact CenterIVRVoiceRate Limiting

Limits

CVP Operations Console (OAMP) API server
varies
see CVP Operations Guide; bounded by OAMP server CPU
VXML / call-control ports deployment
concurrent_calls
see CVP SRND for licensed IVR and call-control port maxima

Policies

Capacity-bounded
Limits are bounded by CVP server VM sizing and Smart Licensing port entitlements, not by a cloud-style per-second quota.
Backoff Strategy
Clients should implement exponential backoff with jitter on HTTP 429/503 responses from the OAMP API.
Reporting offload
Use the CVP Reporting Server / data warehouse for historical analytics rather than polling OAMP for live data.

Sources