Cisco Voice Portal Reporting Call Detail Record Structure

Type: object Properties: 17

Contact CenterIVRTelephonyVoiceVXML

CallDetailRecord is a JSON Structure definition published by Cisco Voice Portal, describing 17 properties. It conforms to the https://json-structure.org/draft/2020-12/schema meta-schema.

Properties

callGuid callStartTime callEndTime callingNumber calledNumber callResult callDuration selfServiceDuration queueDuration applicationName callServerHostname vxmlServerHostname sipCallId icmCallKey eccVariables transferDestination errorCode

Meta-schema: https://json-structure.org/draft/2020-12/schema

JSON Structure

{
  "$schema": "https://json-structure.org/draft/2020-12/schema",
  "name": "CallDetailRecord",
  "type": "object",
  "properties": {
    "callGuid": {
      "type": "string"
    },
    "callStartTime": {
      "type": "string"
    },
    "callEndTime": {
      "type": "string"
    },
    "callingNumber": {
      "type": "string"
    },
    "calledNumber": {
      "type": "string"
    },
    "callResult": {
      "type": "string"
    },
    "callDuration": {
      "type": "integer"
    },
    "selfServiceDuration": {
      "type": "integer"
    },
    "queueDuration": {
      "type": "integer"
    },
    "applicationName": {
      "type": "string"
    },
    "callServerHostname": {
      "type": "string"
    },
    "vxmlServerHostname": {
      "type": "string"
    },
    "sipCallId": {
      "type": "string"
    },
    "icmCallKey": {
      "type": "string"
    },
    "eccVariables": {
      "type": "object"
    },
    "transferDestination": {
      "type": "string"
    },
    "errorCode": {
      "type": "string"
    }
  }
}

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